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Whois throttling returns to bite Go Daddy on the ass

Kevin Murphy, December 26, 2011, Domain Registrars

Go Daddy has been accused by a competitor of “thwarting” domain name transfers in violation of ICANN rules. (Note: story has been updated, see below).
The problem has reared its head due to the ongoing SOPA-related boycott of the company’s services, and appears to be related to Go Daddy’s decision earlier this year to throttle Whois queries.
NameCheap, one of the registrars that has been offering discounts to Go Daddy customers outraged by its recently recanted support of the controversial Stop Online Piracy Act, blogged today:

As many customers have recently complained of transfer issues, we suspect that this competitor [Go Daddy] is thwarting efforts to transfer domains away from them.
Specifically, GoDaddy appears to be returning incomplete WHOIS information to Namecheap, delaying the transfer process. This practice is against ICANN rules.
We at Namecheap believe that this action speaks volumes about the impact that informed customers are having on GoDaddy’s business.
It’s a shame that GoDaddy feels they have to block their (former) customers from voting with their dollars. We can only guess that at GoDaddy, desperate times call for desperate measures.

Part of transferring a domain from Go Daddy to NameCheap involves checking the identity of the registrant against Whois records.
Judging by a number of complaints made by Reddit readers today, it appears that NameCheap and other registrars are attempting to automatically query Go Daddy’s Whois database on port 43 at sufficient volume to trigger whatever throttling algorithm Go Daddy has in place to prevent the “harvesting” of contact data.
Go Daddy caused a similar ruckus earlier this year when it started blocking DomainTools and other Whois aggregation services from collecting full Whois records.
The registrar giant claimed then that it was trying to protect its customers by preventing the inappropriate use of their contact data.
However, while blocking a third-party information tool is merely annoying and disturbing, interfering with legitimate inter-registrar transfers could get Go Daddy into hot water, even if it is inadvertent.
NameCheap says it is doing the required Whois look-ups manually for now, and that it will honor each transfer request.
Giving Go Daddy the benefit of the doubt, I assume that this problem is ongoing largely due to the Christmas holiday, and that it will be rectified as soon as the appropriate people become aware of it.
Add this to your list of reasons .com and .net need a thick Whois.
UPDATE: All registrars have access to an ICANN service called RADAR, which enables them to specify the IP addresses they use to query competitors’ Whois databases.
Whitelisting IP addresses in this way could prevent a registrar’s queries being throttled, but not all registrars use the service.
According to this screenshot, NameCheap has not whitelisted any IP addresses in RADAR, which may be the reason it is having problems transferring Go Daddy customers’ domains to itself.
DomainIncite

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New gTLD failure risk bond capped at $300k

Kevin Murphy, December 26, 2011, Domain Policy

New generic top-level domain applicants will have to find between $18,000 and $300,000 per gTLD to cover the risk of their business failing, according to ICANN.
ICANN revealed the figures, which have been calculated from prices quoted by 14 potential emergency back-end registry operators, in a pre-Christmas info-dump on Friday.
The so-called Continued Operations Instrument is designed to cover the cost of paying an EBERO to manage and/or wind down a failed gTLD business over up to three years.
All new gTLD applicants must either secure credit or put cash in escrow to cover the COI, the amount of which depends on how many domains under management they anticipate.
This table shows the size of the COI for various sizes of zone.
[table id=4 /]
This essentially means that any registry that plans to grow its gTLD into a commercially successful volume business needs to find $300,000 to cover the cost of its potential failure.
Only five previously introduced new gTLDs have topped 250,000 domains under management in their first five years: .info (with 8 million today), .biz, .name, .mobi and .tel (which peaked at 305,000).
Smaller gTLDs, comparable to a .cat, .jobs or .travel, will only have to find $40,000 to $80,000. It’s likely that the majority of .brand applicants will only need to secure the minimum $18,000.
While potentially expensive, it’s welcome clarity into new gTLD funding requirements, albeit coming just two weeks before ICANN begins to accept applications.
ICANN also threw a bone to potential applicants from countries with poor access to credit.
The organization previously only contemplated allowing credit from banks with an ‘A’ rating or higher, but it now says it will accept, in its discretion, financial instruments from the highest-rated institution available to the applicant.
ICANN said it may also consider becoming a party to these credit agreements, again in its sole discretion, but that such applicants could lose points when their application is scored as a result.

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Congressmen ask ICANN to delay new gTLDs

Kevin Murphy, December 22, 2011, Domain Policy

Seventeen US Congressmen have put their names to a letter asking ICANN to delay its new generic top-level domains program.
The bipartisan group was led by Rep. Fred Upton, chairman of the House technology subcommittee that held a hearing into new gTLDs last week. They wrote:

Although we believe expanding gTLDs is a worthy goal that may lead to increased competition on the Internet, we are very concerned that there is a significant uncertainty in this process for businesses, non-profit organizations, and consumers. To that end, we urge you to delay the planned January 12, 2012 date for the acceptance of applications for new gTLDs.

The letter (pdf), sent yesterday to ICANN president Rod Beckstrom and chairman Steve Crocker, goes on to note the objections of several groups, including the Coalition for Responsible Internet Domain Oversight, that have opposed the program in recent weeks.

Given these widespread concerns, a short delay will allow interested parties to work with ICANN and offer changes to alleviate many of them, specifically concerns over law enforcement, cost and transparency that were discussed in recent Congressional hearings.

It is notable that the letter was sent directly to ICANN’s top brass.
Previous requests of this kind have been sent to ICANN’s overseers in the US Department of Commerce, which has already indicated that it does not intend to strong-arm ICANN into changing its new gTLD plans.
ICANN’s senior vice president Kurt Pritz said last week that the chance of delay was “above zero”.
Whether this latest letter changes the math remains to be seen.
Opposition to the January 12 launch date in the US currently appears to be reaching a critical mass.

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At-Large mulls new gTLDs U-turn

Kevin Murphy, December 22, 2011, Domain Policy

In what is likely to turn out to be a storm in a teacup, ICANN’s At-Large Advisory Committee is set to vote on a resolution calling for a delay to the new generic top-level domains program.
The ALAC, ICANN’s policy-making body tasked with representing individual end users, has been discussing a possible update to its position on new gTLDs for the last few days.
A first-draft motion, proposed by vice-chair Evan Leibovitch, said the program “would be harmful to the public interest” and requested that its January 12 launch be “suspended”.
It’s since been watered down twice, and may well be watered down further before (and if) the ALAC considers it at its January 24 monthly meeting.
The resolution currently talks about a “a deep concern about the possible harmful effect on Internet end-users of a single massive expansion of gTLDs”.
It adds that ICANN should “phase-in” the introduction of new gTLDs, “releasing no more than 25 every three months” with about a third coming from poor or community-based applicants.
It appears to be a reaction to ICANN’s newly developed applicant support program, which was weaker than many proponents of the cheaper gTLDs for worthy applicants had hoped.
Even in its current form, the resolution is attracting much more opposition than support from members of the At-Large, so it seems unlikely that it will go anywhere.
To advocate for a phased approach to new gTLDs, or to recommend a delay, would represent a huge U-turn from the ALAC’s existing position.
In 2009, the group said supported “the expedient introduction of new gTLDs” and that it did not believe a “trial run” with a limited number of applications was appropriate.
Still, there’s nothing wrong with changing one’s mind as new evidence comes to light, of course.

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New gTLD industry pleads with senators

Kevin Murphy, December 22, 2011, Domain Policy

Twenty-eight domain name industry players have written to two influential US senators in support of ICANN’s new generic top-level domains program.
Calling it “innovative and economically beneficial”, the letter takes issue with third-party claims that the program was “rushed”, pointing out that it took a long time and lots of people to develop.

Since the formation of the multi-stakeholder Internet governance, no process has been as inclusive, and no level of outreach has been as far-reaching as the one facilitating discussion of namespace expansion.

While new gTLDs will experience different levels of end-user adoption, we optimistically anticipate the useful possibilities for new services and applications from the namespace, the positive economic impact in the United States and globally, the inclusion of developing nations in Internet growth and development, and the realization of the hard work and preparation of the thousands of interested stakeholders dedicated not only to their own interests, but that of the global Internet.

The letter (pdf) was signed almost exclusively by registrars, registries, applicants and consultants; with one or two possible exceptions, all companies that stand to make money from new gTLDs.
It was sent to Sen. Jay Rockefeller and Sen. Kay Bailey Hutchison, chair and ranking member of the Senate Commerce, Science and Transportation Committee.
That committee held a hearing into new gTLDs two weeks ago during which Rockefeller expressed cautious support for the concept, saying he was in favor of competition.
The letter is dated December 8, the day of the Senate hearing.
A similar hearing in the House of Representatives last week resulted in two Congressmen sending a letter (pdf) to the Department of Commerce requesting a delay to the program.

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Chance of new gTLD delay “above zero”

Kevin Murphy, December 20, 2011, Domain Policy

ICANN has not completely ruled out the possibility that its new generic top-level domains program will be delayed, according to senior vice president Kurt Pritz.
Pritz was asked during a meeting of the GNSO Council last week whether the recent Congressional hearings into new gTLDs could lead to a delay of the January 12 launch.
“I think the risk is above zero,” Pritz said.
An “above zero” risk of delay could still mean a very small risk, of course.
He went on to point out that “the reputation of the multi-stakeholder model is wrapped up in this too”, and that to delay would be a disservice to all the people who have worked on the program.
He noted that the National Telecommunications and Information Administration assistant secretary Larry Strickling has come out in strong support of the multi-stakeholder model.
While the NTIA does not plan to enforce a delay, ICANN itself could make the decision under political pressure from elsewhere in the US, such as from Congress or the Federal Trade Commission.
Pritz faced a rough ride during a House Energy and Commerce Committee hearing last week, during which a number of Congressmen said they believed delay was appropriate.
The committee was largely concerned about the possible costs to trademark holders and implications for law enforcement agencies.
The hearing was called following lobbying by the Association of National Advertisers and the Coalition for Responsible Internet Domain Oversight.

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UDRP reform put on hold for four years

Kevin Murphy, December 20, 2011, Domain Policy

ICANN’s cybersquatting rules, including the Uniform Dispute Resolution Policy, will be reviewed and possibly reformed, but probably not until 2016 at the earliest.
The Generic Names Supporting Organization Council voted last Thursday to put the start of UDRP reform on hold until 18 months after the first new top-level domains go live.
The review will also take into account other cybersquatting policies including Uniform Rapid Suspension, which will be binding on all new gTLD registries but has yet to be be tested.
This is the relevant part of the resolution:

the GNSO Council requests a new Issue Report on the current state of all rights protection mechanisms implemented for both existing and new gTLDs, including but not limited to, the UDRP and URS, should be delivered to the GNSO Council by no later than eighteen (18) months following the delegation of the first new gTLD.

An Issue Report is compiled by ICANN staff and often leads to a Policy Development Process that creates policies binding on registries, registrars and ultimately registrants.
Because the first new gTLDs are not expected to be delegated until the first quarter of 2013 at the earliest, the Issue Report would not be delivered until half way through 2014.
After ICANN public comment and analysis, the GNSO Council would be unlikely to kick off a PDP until the first half of 2015. The PDP itself could take months or years to complete.
In short, if UDRP is going to be reformed, we’re unlikely to see the results until 2016.
The Council resolution, which was in line with Governmental Advisory Committee advice, was proposed by the registries, following many months of ICANN public outreach and discussion.
Non-commercial users in the GNSO were most strongly in favor of an accelerated timetable, but a request to reduce the 18-month breather to a year failed to find support.
The Intellectual Property Constituency had proposed an amendment that would have kicked off the process after 100 UDRP and 100 URS cases had been heard in new gTLDs, rather than after a specified time, but the motion was defeated.

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ICANN bleeps brand names from new gTLDs podcast

Kevin Murphy, December 20, 2011, Gossip

Nike is a dirty word at ICANN.
At least, that’s my conclusion after listening to ICANN’s latest Start podcast on the new gTLDs program, which bleeps out the names of brands given as examples.
During a discussion between communications staffers Scott Pinzon and Michele Jourdan about the possibility of .brand top-level domains, Jourdan remarks:

If you’re looking for [BLEEP!] shoes and you go to shoes.[BLEEP!] you can be pretty sure that those are going to be actual [BLEEP!]-branded shoes.

Later, Pinzon poses a hypothetical:

I have an idea on how I think I can make a lot of money. I’m going to apply for the TLD dot-[BLEEP!] and then just hold out until a certain firm bought it from me. What are my chances?

It just sounds filthy (at least it does with my mind filling in the blanks).
Since I assume Pinzon and Jourdan would not have used words they intended to subsequently censor, I’m thinking an excessively paranoid legal department is probably to blame here.
You can download the 20-minute podcast, which is aimed at new gTLD newbies, here.

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Key-Systems wins .dm registry deal, 20 others

Kevin Murphy, December 19, 2011, Domain Registries

The German domain name registrar Key-Systems will provide the registry platform for Dominica’s soon-to-relaunch .dm country-code domain, the company has announced.
The company will provide local registry manager DotDM Corp with “tools to facilitate .dm registrations at the registry, registrar and reseller levels”, according to a press release.
It’s the first TLD deal Key-Systems, under its KSregistry registry services brand, has announced since it stopped providing back-end services for .cd back in 2005.
But KSregistry will also be involved in “more than 20” new ICANN gTLD applications next year, including brand, geographic and generic strings, according to a spokesperson.
DotDM has been the de facto manager of the .dm zone since 2001, but did not receive its official IANA redelegation until 2007. It plans to “market the .dm suffix worldwide” according to its web site.
It plans to launch the new system in the first quarter next year and is currently looking for registrars interested in accreditation.
Dominica is a small Caribbean island with a population of around 72,000, best known for its bananas.

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Will new gTLDs really increase phishing?

Kevin Murphy, December 17, 2011, Domain Policy

The US Federal Trade Commission has come out swinging against ICANN’s new generic top-level domains program, saying it will increase online fraud and should be scaled back.
In an open letter to ICANN’s top brass yesterday, the FTC’s four commissioners claimed that “the dramatic introduction of new gTLDs poses significant risks to consumers”.
Saying that more gTLDs will make it easier for scammers to acquire domain names confusingly similar to existing brands, the commissioners said the program should be rolled out as a limited pilot.
The FTC commissioners wrote (pdf):

A rapid, exponential expansion of gTLDs has the potential to magnify both the abuse of the domain name system and the corresponding challenges we encounter in tracking down Internet fraudsters. In particular, the proliferation of existing scams, such as phishing, is likely to become a serious challenge given the infinite opportunities that scam artists will now have at their fingertips. Fraudsters will be able to register misspellings of businesses, including financial institutions, in each of the new gTLDs, create copycat websites, and obtain sensitive consumer data with relative ease before shutting down the site and launching a new one.

The letter demands better Whois accuracy enforcement, better ICANN compliance programs, and a cap on approved new gTLDs in the first round perhaps as low as a couple dozen.
The FTC’s claims that new gTLDs will increase phishing may not be supported by reality, however.
The latest data (pdf) from the Anti-Phishing Working Group shows that in the first half of the year only 18% of domain names used in phishing attacks were registered by the attacker.
That was down from 28% in the second half of 2010. Phishers are much more likely to compromise a domain belonging to somebody else – by hacking a web server, for example.
Of the 14,650 maliciously registered domains 10,444 (70%) were used to phish Chinese targets, “overwhelmingly” the e-commerce site Taobao.com, the APWG found.
Furthermore, only 2% of these domains – just 1,816 over six months – were judged to have been registered due to their confusing similarity with the brands they target.
The APWG said (emphasis in the original):

These are the lowest numbers we have observed in the last past four years, and show that using domain names containing brand strings has fallen further out of favor among phishers.

the domain name itself usually does not matter to phishers, and a domain name of any meaning, or no meaning at all, in any TLD, will usually do. Instead, phishers almost always place brand names in subdomains or subdirectories

The APWG found only one gTLD that ICANN has introduced – .info, with 4.5% – in its top ten phishing TLDs. The .com space accounts for 48.9% of all phishing domains.
Will the increase in the number of gTLDs reverse these trends? The FTC seems to think so, but the claims in its letter appear to be based largely on guesswork and fear rather than data.
I suspect that the FTC’s letter is more concerned with ICANN’s ongoing bilateral talks with registrars over law enforcement-demanded amendments to the Registrar Accreditation Agreement.
These talks are completely separate and distinct from the new gTLDs program policies, but in the last few weeks we’ve seen them being repeatedly conflated by US lawmakers, and now the FTC.
This may be ignorance, but it could just as well be an attempt to apply political pressure on ICANN to make sure the RAA talks produce the results law enforcement agencies want to see.
ICANN does not want to be forced into an embarrassing retreat on its hard-fought gTLD expansion. By producing a strong RAA, it could deflect some of the concerns about the program.

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