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Tucows sells off Ting business, retreats into the back-end

Kevin Murphy, August 3, 2020, Domain Registrars

Tucows has sold its Ting Mobile brand and customer based to DISH Network, repositioning itself as a provider of white-label back-end mobile services.

The company which is also the second-largest domain registrar, has found success in recent years as a mobile virtual network operator (MVNO) with Ting. Following the DISH deal, it will become a mobile services enabler, or MSE.

It’s basically a move away from providing customer-facing mobile services. Instead, it will provide the back-end technology platform, and DISH is its first customer.

CEO Elliot Noss said in a prerecorded statement:

We still get asked about the connective tissue between Domains and the mobile business, and it all boils down to our competence in billing, provisioning, and customer service for underserved technology markets.

He added that Tucows has been approached by other potential MSE partners over the years.

DISH gets to use the Ting brand for two years, with an option to acquire it at the end. Tucows will continue to offer Ting wired broadband services, but will change its name if DISH exercises the buyout option.

All Ting mobile customers have been handed over to DISH as of Saturday, but no money has changed hands up-front. Instead, Tucows expects to see increased margins over time from the cost savings and monthly fees DISH will pay it. It will also be paid for transitioning the business over to DISH.

Tucows expects the deal to be “neutral to slightly negative” to its 2020 earnings.

DISH is primarily a satellite television provider, but it entered the mobile market a month ago with the acquisition of Boost Mobile.

One.com takes big chunk of Danish market with third acquisition this year

European registrar One.com says it is now the biggest player in the Danish market after acquiring rival Larsen Data, which does business as GratisDNS, for an undisclosed sum.

One.com says that the deal means it now sponsors over 400,000 of the 1.3 million extant .dk domains, making it the largest local registrar.

GratisDNS has been around since 2001. It’s not a big player in gTLDs, with only 550 names under management at the last count.

It’s the third announced acquisition by One.com this year. It also bought Dutch hosting provider Hostnet and Norwegian registrar SYSE.

The company also recently said that, like so many other registrars, business has been booming during the coronavirus pandemic as bricks-and-mortar businesses relocate online.

Interestingly, sales were up 55% year-on-year in locked-down Denmark, but only up 7% in quarantine-free Sweden.

One.com also runs the .one gTLD, which has almost 78,000 names in its zone file right now. The registrar has been offering first-year regs for free recently.

GratisDNS had planned to apply for a city gTLD for Copenhagen back in 2012, but failed to secure governmental interest.

Web.com acquires another of the original five registrars

Consolidation in the domain industry continues apace, with Web.com bringing one of the remaining original five competitive registrars into its stable for AUD 12.2 million ($8.3 million) in cash.

It’s acquiring an Australian company called Webcentral Group, which until last month was known as ARQ Group and before that as Melbourne IT.

Webcentral also runs the retail registrars Netregistry and, in New Zealand, Domainz. It has about 330,000 customers, though not all are registrants.

Web.com says the deal gives it a deeper footprint in the Aussie, Kiwi and Southeast Asian markets.

My records show that Webcentral had about 130,000 domains under management at the end of March on its Melbourne IT tag, down by about 6,000 year over year. That’s not counting regs in ccTLDs such as .au.

Netregistry had another 113,000 gTLD domains, down from 129,000 a year earlier.

After the deal closes, Web.com will own the three oldest active registrars as measured by IANA ID — Network Solutions, Register.com and now Melbourne IT. The latter two were among the first five to go live after ICANN introduced competition at the registrar level in 1999.

For Webcentral, the deal marks the conclusion of a three-stage sell-off that started over a year ago when it sold its TPP Wholesale business to UK consolidator CentralNic.

Then, this February, it announced the sale of its enterprise unit to private equity for AUD 36 million ($25 million). It had been publicly looking for a buyer for its remaining SMB registrar business for many months.

The root cause of the sell-offs appears to be the company’s crippling debt.

Webcentral had expected to be hit unfavorably by the coronavirus pandemic, but that was largely due to its exposure to the digital marketing market, via its WME brand, rather than dwindling domain sales.

GoDaddy blamed the same problem for its recently announced layoffs.

Webcentral is currently listed on the Australian Stock Exchange. Web.com itself fell into private equity hands in a $2 billion deal in 2018.

ICANN dissenter explains why she wanted .org sale approved

ICANN has finally published the dissenting statement made by one of its directors following the vote to deny Ethos Capital the right to acquire Public Interest Registry from the Internet Society.

Avri Doria was one of only two directors to vote against the majority on the April 30 resolution, and the only one to file a written statement for the record, which ICANN has now published (pdf). It reads:

Briefly, I believe that the contractual conditions have been met by PIR and Ethos and that they have gone beyond these required contractual conditions to offer significant public interest commitments currently missing from the current contract.

On balance after intense study of the proposal I have come to conclusion that the Public Interest of registrants and users is better served by the PICs offered by PIR, though they could
be stronger, than by forcing PIR to remain within ISOC without any guarantees on public interest related to data usage and freedom of expression.

In exchange for ICANN approval of the deal, Ethos had promised to cap its price increases at 10% for eight years and to create a largely independent stewardship council to monitor issues related to privacy and free speech in .org.

With ICANN voting to deny the acquisition, PIR is not required to live up to those commitments, but opponents of the deal feel that its not-for-profit status under ISOC control provide stronger protections against bad behavior.

ICANN said it rejected the deal on “public interest” grounds for a variety of reasons including the lack of transparency into Ethos’ ultimate ownership, distrust that Ethos would be able to service its debt, doubt over its management in the long term, and the sheer volume of dissent from the community.

Also playing a strong role was an objection from the California attorney general, who pulled rank and informed ICANN that it should reject the deal, reminding the organization that it was subject to his oversight. This has been described as a dangerous precedent.

ICANN’s .org decision was NOT unanimous, and it was made in secret

When ICANN announced its decision to deny Public Interest Registry’s request to be acquired by Ethos Capital at the end of April, I felt a little foolish.

I’d confidently predicted just days earlier that the decision by the board would not be unanimous, but ICANN, in announcing the decision, said “the entire Board stands by this decision”.

But it turns out I was right after all. Three directors voted against the consensus and one abstained.

The dissenting votes were cast by industry policy consultant Avri Doria, Serbian internet pioneer Danko Jevtović, and former Sudanese ccTLD operator Ihab Osman.

Doria and Jevtović voted against the first resolved clause, which rejected PIR’s request. All three voted against the second resolved clause, which would have allowed PIR to file a second request.

Sarah Deutsch, a private practice lawyer, abstained from both votes, presumably because she also sits on the board of the Electronic Frontier Foundation, the civil liberties group that can, via California’s attorney general, probably be credited most with getting the transaction killed.

All three dissenters and Deutsch are Nominating Committee appointees.

According to the preliminary report of the April 30 meeting, “Doria indicated that she would be voting against the resolution and explained her views about how the public interest would be better served by ICANN granting its consent to PIR’s request.”

What her reasons were are not reflected in the record.

It also seems likely that any substantive minuting of ICANN’s decision is likely to be limited, as it appears to have been made at a different, off-the-books session at an unspecified earlier date.

The preliminary report notes the “the Board discussed and considered alternative draft resolutions for potential Board action as part of an earlier briefing”.

No such earlier meeting is listed on ICANN’s web site. The board’s previous formal meeting, two weeks earlier, had PIR’s request removed from the agenda at the last minute.

So it appears that ICANN’s board decided to reject the deal basically in secret at some point between April 17 and April 29, during a meeting of which ICANN has no obligation to publicly release the minutes.

Nice transparency loophole!

There’s always the Documentary Information Disclosure Policy, I suppose.

.org sale officially dead

Public Interest Registry has formally announced that its proposed $1.13 billion acquisition by Ethos Capital is dead.

The company told ICANN yesterday that it is withdrawing its request for a change of control under its .org contract and that it “will not be pursuing an ICANN Request for Reconsideration or taking any other action to try to revive the Transaction”.

In a statement, CEO Jon Nevett said that PIR is no longer for sale to any other party. It will remain under the Internet Society’s control.

He also pointed out that it’s not within ICANN’s power to arbitrarily transfer .org to another registry, as some critics have called for.

“Such a transfer by ICANN is a contractual impossibility under our registry agreement,” he wrote.

ICANN rejected the change of control request after deciding it was not in the public interest for .org to pass into for-profit hands.

Following the decision, ISOC had indicated that PIR was no longer for sale.

The .org deal may be dead and buried, but calls remain for PIR to lose its contract

The Internet Society has revealed that the .org registry operator PIR is no longer for sale.

The news came in a statement from ISOC chair Andrew Sullivan late Friday, less than 24 hours after ICANN withheld its consent for the proposed $1.13 billion acquisition by private equity firm Ethos Capital.

ICANN had held the door open for Ethos and ISOC to resubmit a change of control request, and Ethos had said Thursday that it was evaluating its options, but it appears the decision has been made to keep PIR under ISOC’s wing.

In his statement, Sullivan expressed his dismay that ICANN had acted as a “regulator” by evaluating the deal using a public interest test rather than simply rubber-stamping it as it has in all other cases of registry acquisitions. He wrote:

It should concern the Internet community that ICANN has shown itself to be much more susceptible to political pressure than its limited mandate would recommend.

Now that we know that ICANN believes its remit to be much larger than we believe it is, we can state this clearly: neither PIR nor any of its operations are for sale now, and the Internet Society will resist vigorously any suggestion that they ought to be.

But who would want to, or could afford to, buy it? While ICANN has made it clear that PE firms are welcome to acquire other TLDs, it wants .org to remain in non-profit hands.

During the last few months of controversy, one other embryonic effort to take over .org was announced, led by founding ICANN chair Esther Dyson.

Called the Cooperative Corporation of dot-org Registrants (CCOR), it had no intention of handing over a billion dollars for .org, it simply wanted ICANN to assign the contract to its control.

It still wants that, or something like that. In a statement Saturday, CCOR said it “calls upon ICANN to proceed with the established multi-stakeholder led open request for proposals for stewardship of the dot-org domain”.

Unless it can be shown that PIR has seriously broken the terms of its Registry Agreement, the chances of ICANN randomly opening up .org to tender is pretty much zero.

CCOR goes on to say that it is still worried about .org falling into private hands and that it will lobby for legally binding policies “including the preservation of privacy, diversity and human rights, and freedom from censorship”.

Decision on .org deal may come sooner than you think

Kevin Murphy, April 28, 2020, Domain Registries

If you’re against the acquisition of .org and are thinking about an objection or spot of lobbying at the eleventh hour, be aware: this is the eleventh hour.

The deal, which would see Ethos Capital buy Public Interest Registry from the Internet Society for over a billion dollars, is on the agenda for a meeting of the ICANN board of directors this Thursday.

ICANN and Ethos have agreed to a May 4 deadline for a decision, but is whispered that the board plans to give the deal the nod, or not, at the Thursday meeting.

Given how long it usually takes for ICANN to post the results of its board meetings, typically a few days, there’s a decent chance that PIR, Ethos and ISOC could be given formal approval before any opponents have time to react to the resolution.

I think it could go either way.

The one thing I have a fairly high degree of confidence in is that I do not expect a unanimous vote.

While I think ICANN’s institutional instincts are to approve, the breadth and depth of the outrage over the deal may be difficult for some directors to ignore.

If it were only domain investors objecting, approval would be a slam dunk. But here we also have non-profits, civil liberties groups and governments crying foul.

Perhaps most importantly, there’s the objection of the California attorney generalobjection of the California attorney general to consider.

He has power over ICANN because it’s a non-profit registered in his state, and he’s said “will take whatever action necessary to protect Californians and the nonprofit community”.

His last letter to ICANN is believed to have caused the board to remove the .org deal from the agenda at its last meeting and seek a deadline extension from PIR.

One plausible interpretation of that chain of events is that the board was ready to give Ethos the nod, but the AG’s letter gave it pause.

Ethos clarifies .org price rises, promises to reveal number of censored domains

Public Interest Registry and would-be owner Ethos Capital have slightly revised the set of promises they hope to keep if ICANN approves the $1.13 billion acquisition.

Notably, in updating their proposed Public Interest Commitments (pdf), they’ve set out in plain dollar terms for the first time the maximum annual price PIR would charge for a .org domain over the coming seven years.

Applicable Maximum FeeTime Period
$9.93June 30, 2019 to June 29, 2020
$10.92June 30, 2020 to June 29, 2021
$12.02June 30, 2021 to June 29, 2022
$13.22June 30, 2022 to June 29, 2023
$14.54June 30, 2023 to June 29, 2024
$15.99June 30, 2024 to June 29, 2025
$17.59June 30, 2025 to June 29, 2026
$19.35June 30, 2026 to June 29, 2027

Previous versions of the PICs just included a formula and invited the reader to do the math(s).

The two companies are proposing to scrap price caps altogether after June 2027.

If ICANN rejects the deal, under its current contract PIR would be free to raise its prices willy-nilly from day one, though some believe it would be less likely to do so under its current ownership by the non-profit Internet Society.

The new PICs also include a nod to those who believe that PIR would become less sensitive to issues like free speech and censorship — perhaps because China may lean on Ethos’ shadowy billionaire backers. The document now states:

Registry Operator will produce and publish annually a report… This report will also include a transparency report setting forth the number of .ORG domain name registrations that have been suspended or terminated by Registry Operator during the preceding year under Registry Operator’s Anti-Abuse Policy or pursuant to court order.

A few other tweaks clarify the launch date and composition of its proposed Stewardship Council, a body made up of expert outsiders that would offer policy guidance and have a veto on issues such as changes to .org censorship and privacy policy.

The PICs now ban family members of people working for PIR from sitting on the council, and clarify that it would have to be up and running six months after the acquisition closes.

Because .org is not a gTLD applied for in 2012, the PICs do not appear to be open for public comment, but post-acquisition changes to the document would be.

ICANN currently plans to approve or deny the acquisition request by April 20, just 11 days from now.

End of the road for Neustar as GoDaddy U-turns again and buys out its registry biz

GoDaddy has changed its mind about the registry side of the industry yet again, and has acquired the business of Neustar, one of the largest and oldest registries.

The deal will see GoDaddy purchase, for an undisclosed sum, all of Neustar’s registry assets, amounting to 215 TLDs and about 12 million domains.

It means the gTLD .biz is now under the new GoDaddy Registry umbrella, as are the contracts to run the ccTLDs .us, .in, and .co, 130 dot-brand gTLDs and 70 open gTLDs.

Neustar’s registry staff are also being taken on.

“We’re bringing the whole team aboard. One of the things we’re very excited about is bringing the team aboard,” Andrew Low Ah Kee, GoDaddy’s chief operating officer, told DI today.

He added that, due to coronavirus job insecurities wracking many minds right now, GoDaddy has promised its entire workforce that there will be no layoffs in the second quarter.

Nicolai Bezsonoff, currently senior VP of Neustar’s registry business, will run the new unit. He said for him the opportunity for “innovation” was at the heart of the deal.

“We’ve always been one step removed from the customer, so it can be hard to understand what customer wants to do,” he said. “This gives us huge customer insight into what customers want and how they want to use domains.”

Pressed for hypothetical examples of innovation, Bezsonoff floated ideas about selling domains for partial-year periods, or doing more to crack down on DNS abuse.

The deal is an example of “vertical integration”, which has been controversial due to the potential risk of a dominant registry playing favorites with its in-house registrar, or vice versa.

While registries such as Donuts, CentralNic and until recently Uniregistry vertically integrated with little complaint, the industry is currently nervous about Verisign’s newfound ability under its ICANN contract to own and run a registrar.

Because GoDaddy is the Verisign — the runaway market leader — of the registrar side of the industry, one might expect this deal (expected to close this quarter) to get more scrutiny than most.

But the company says it’s going to “strictly adhere to a governance model that maintains independence between the GoDaddy registry and registrar businesses”.

Low Ah Kee said that this means the registry and registrar “won’t share any information that gives or appears to given any unfair advantage” to the GoDaddy registrar, that their business performance will be assessed separately, and that they’ll be audited to make sure they’re not breaking this separation.

If GoDaddy appears to be preemptively expecting criticism, there’s a good reason why: the proposed acquisition of .org manager PIR by private equity group Ethos Capital has caused huge upset in recent months, and there are some parallels here.

First, like .org, pricing restrictions were lifted in Neustar’s .biz under a contract renewal with ICANN last year. It fell under the radar a little as .biz is substantially smaller, not a legacy gTLD as such, and not widely used.

Like the .org deal, the transfer of control of .biz will also be subject to ICANN’s approval before GoDaddy and Neustar can seal the deal.

Could we be looking at another big public fight over a gTLD acquisition?

But unlike Ethos with .org, GoDaddy says it has no intention of raising prices with .biz.

“We will not be raising prices, in fact we will look into reducing prices for some TLDs,” Bezsonoff said.

One TLD where one assumes prices won’t be going down is .co, where Neustar has just had its margins massively slashed by the Colombian government.

The acquisition was announced just days after the Colombian government announced that it has renewed its contract with Neustar to run .co for another five years, but under financial terms hugely more favorable to itself.

Whereas the initial 10-year term saw the government being paid 6% to 7% of the .co take, that number has soared to 81%, making .co — arguably Neustar’s registry crown jewel — a substantially less-attractive TLD to manage.

One assumes that the acquisition price would have fluctuated wildly based on the outcome of the .co renegotiation, but the GoDaddy/Neustar execs I talked to today didn’t want to talk about terms.

GoDaddy’s history with the registry side of the business has been changeable.

As far as ICANN contract is concerned, it is already a registry because it owns the .godaddy dot-brand. But that’s currently unused, with the registry functions outsourced to — cough — Neustar’s arch-rival Afilias.

Given Neustar’s religious devotion to the dot-brand concept, and the weirdness of using one of your primary competitors for a key function, one might expect both of those situations to change.

GoDaddy did also apply for .casa and .home back in 2012, but changed its mind and abandoned both bids fairly early in the process.

The sudden excitement about the registry business today begs the question of why GoDaddy didn’t buy Uniregistry’s registry business at the same time as it bought its secondary market and registrar earlier this year, but apparently it was not for sale.

Following the acquisition, Neustar is keeping its DNS resolution services and GoDaddy will continue to use them, so Neustar is not entirely out of the domain game, but it looks like the end of the road for Neustar as a brand I regularly report on.

The registry started life in 2000 as “NeuLevel”, a joint-venture between Neustar and Aussie registrar Melbourne IT formed to apply to ICANN for new gTLDs. It wanted .web, but got .biz, which now has about 1.7 million names under management, down from a 2014 peak of 2.7 million.