Latest news of the domain name industry

Recent Posts

ICANNers itching to get back to face-to-face shindigs

Kevin Murphy, June 16, 2021, Domain Policy

A majority of ICANN community members want a return to in-person meetings as soon as possible, and overwhelmingly don’t care how many pandemic-related restrictions are put in place to get it done.

That’s according to the results of an online survey ICANN carried out, which ultimately had 665 responses, or 514 if you exclude responses from ICANN staff.

The survey found that over half of all respondents were keen to fling open the doors for ICANN 72 in Seattle this October, even if it meant reduced attendance and global diversity due to pandemic restrictions on travel.

There was even greater acceptance of — and indeed demand for — health measures such as social distancing, face masks, proof of vaccination, and on-site testing.

None of these proposed measures attracted less than 72% support, and no more than 11% of respondents objected to any individual measure.

While the majority of the respondents were from North America or Europe — which I think it’s fair to say are broadly considered to be well-vaccinated and in the closing days of their pandemic restrictions — ICANN has helpfully broken down some of the responses by geography.

Perhaps unsurprisingly, North Americans and Europeans were far more likely to approve of vaccination-related attendance rules, at 73% and 66% respectively. But a majority of those from Latin America, Asia and Africa were also tolerant of such restrictions.

North Americans were also much less likely to fear travel restrictions — ICANN 72 will be held on home turf, after all.

While the survey results show a clear inclination for reopening in-person meetings, with an online component for those unable to make it, the decision will be made by the ICANN board of directors next month.

The full survey results can be viewed here (pdf).

How awful would ICANN 72 have to be for you to stay at home?

Kevin Murphy, June 13, 2021, Domain Policy

ICANN is seriously considering holding its ICANN 72 public meeting with a face-to-face component in Seattle this October. But it wants to know what would make you stay at home.

The org is surveying community members to see how they would respond to stuff like temperature checks, rapid testing, compulsory mask wearing, , vaccine certificates, physical distancing and even physical tracking.

Do community members want this stuff to make them feel safe? Or would it make them steer clear of the meeting for the sheer annoyance and intrusion? Is the community made up of bleeding-heart liberal wokesters, or hardline dunderhead deniers?

And if it turned out that the meeting would be predominately populated with vaxxed-up North Americans and Western Europeans, with few attendees from less well-off parts of the world, would that make you stay away in solidarity?

These are among the questions asked in the 10-page survey, sent out in advance of this week’s ICANN 71 public meeting, which had been due to take place in The Hague but instead will be ICANN’s fifth consecutive online-only gathering.

There’s going to be a live discussion about the possibility of a return to hybrid in-person meetings on Thursday.

The ICANN board is due to make a call on the location of 72 at some point in July.

And it’s not just a decision about health and global representation.

While the survey does not cover this, ICANN meetings are not cheap, and to set the ball rolling now with poor visibility into the pandemic situation a few months in advance would incur costs that could not be recouped.

ICANN rules out vaccine passports, kinda, but warns in-person meetings may be a long way off

Kevin Murphy, March 24, 2021, Domain Policy

The odds of a return to in-person ICANN meetings this year is “fifty-fifty”, but the Org has no plans to introduce so-called “vaccine passports” to hasten the process.

That’s what emerged during a session at ICANN 70, the fourth consecutive remote public meeting since the coronavirus pandemic began, yesterday.

ICANN’s mid-year meeting, originally slated for The Hague, was recently confirmed to be online-only this June, and the final meeting of the year, scheduled for October in-person in Seattle, is still far from certain.

Speaking to the Non-Commercial Stakeholders Group, CEO Göran Marby yesterday gave the odds of a Seattle meeting as 50:50, and said in-person meetings will only go ahead when global pandemic restrictions are at a point where people from all parts of the world are able to attend. He said:

We cannot go to a country or a region that sets up too many obstacles for ICANN people to travel there.

It could be technically possible for us to have a meeting somewhere with a very limited participation, but then we really have to ask “Should we have that?”, because if we can’t people into the meeting from different parts of the world, we probably shouldn’t do the meeting.

Since the beginning of this, we always said that the decisions are made by the people who come to the meetings, and if we can’t have enough participation from different stakeholder groups in different parts of the world, then there’s not going to be an ICANN meeting.

The return to normality will be dictated largely by vaccine roll-out worldwide, he indicated, but benchmarked against the slowest-to-jab nations.

While the US and UK are making rapid progress getting shots in arms, other nations are barely getting started with their programs.

But Marby ruled out the idea of ICANN-specific “vaccine passports”, saying: “It’s not for ICANN to set them up, it’s going to be the governments and the hotels and the airlines to set them up.”

The ICANN board and NCSG also acknowledged a certain degree of volunteer burnout and reduced participation over the last 12 months, which was broadly chalked down to the crippling time-zone problems online meetings entail.

Because ICANN rotates its meetings through broadly speaking three time zones (Americas, Europe, East Asia) with about eight hours between them, at any given meeting roughly two thirds of the community is going to be working well outside of their usual business hours for a week or more, which takes its toll.

ICANN 71 is online-only, because of course it is

Kevin Murphy, March 15, 2021, Domain Policy

ICANN has called off plans to conduct its 71st public meeting in the Netherlands this June.

Blaming the ongoing coronavirus pandemic, the risk to safety and travel restrictions, ICANN confirmed last week that the venue will again be Zoom, rather than The Hague.

It will be the fifth consecutive meeting to go online-only.

The dates will remain the same — June 14 to June 17 — and the European time zone of course means that folks at ICANN HQ in Los Angeles will once again be working throughout the night.

ICANN 70, relocated from Cancun, begins next Monday.

ICANN 70 has virtual schwag, other new stuff

Kevin Murphy, March 10, 2021, Domain Policy

It may not make up for the lack of sun, sea, sand and sexual abstinence, but the ICANN 70 meeting, taking place this month on Zoom instead of Cancun, Mexico, does have a few new enticements that may tickle your fancy.

It’s also beginning to look like ICANN 70 won’t be the last of ICANN’s public meetings this year to be online-only.

At the trivial end of the spectrum, attendees get a virtual schwag bag containing unsponsored, printable collectibles including: two versions of a do-not-disturb door sign, a name badge, and two types of origami paper airplanes.

Equally trivially, ICANN appears to trying to foster a sense of remote community by encouraging attendees to take photographs of their food and post them to social media with the hashtag #icannchef. Because it’s 2009, apparently.

A bit more substance comes with the promise of private breakout rooms, which ICANN described in a blog post.

Apparently attendees will be able to create their own private rooms, containing multiple parties, whether it’s for social or business or policy-making purposes.

While ICANN 70 Prep Week started this week, that feature doesn’t appear to be live yet, or is so well-hidden that I couldn’t find it.

I can see this being potentially useful for meetings that take longer than the time allotment Zoom gives you for free, but I’m not sure I’d want to hold any super-sensitive meetings on a platform configured by ICANN, given its track record.

Other new features include the ability to listen in to live interpretation in the supported languages during the supported sessions, natively via the Zoom interface.

ICANN’s also turning on Zoom’s often hilarious, automated real-time transcription service, for sessions that don’t receive the usual human-assisted scribe service.

The Org has been adding features to its online platform bit-by-bit since the coronavirus pandemic forced the community into virtual mode a year ago.

It’s unlikely to be the last time ICANN meets in an online-only fashion. The board of directors is to meet tomorrow to consider the fate of ICANN 71, which is currently scheduled to take place in The Hague in June.

While some countries may well be approaching some level of pre-pandemic normality by then, ICANN is an international organization and the maxim “Nobody’s safe until we’re all safe” probably applies here.

Coronavirus has made ICANN $11 million richer than predicted so far this year

Kevin Murphy, February 16, 2021, Domain Policy

ICANN made a lot more money and spent a lot less money in the second half of 2020, compared to the predictions made in its current budget.

Funding for the six months from July 1 to December 31 (the first half of ICANN’s fiscal 2021) came in $6 million higher than expected, at $69 million, according to data released by ICANN tonight.

Over the same period, its outgoings came in at $55 million, which was $5 million less than its approved budget had anticipated, leading to a net gain of $11 million.

The reason for the variance appear to be mostly related to the unanticipated positive impacts of the coronavirus pandemic.

Last April, when the FY21 budget was being drafted, ICANN thought the economic impact of the disease would prove a serious blow to the industry that funds it.

But the opposite turned out to be true. ICANN failed to predict that the government-enforced lockdown of large parts of the high street in many countries would see a rush by small bricks-and-mortar businesses to the interwebs.

This boosted domain growth for many companies and led to an increase in ICANN transaction taxes fees, which are paid whenever a domain is registered, renewed or transferred.

ICANN’s revenue was up across all three main segments in H1 FY21, when compared to its budget expectations.

Registry transaction fees were $2 million over budget at $27 million, and registrar transaction fees were also over by $2 million at $18 million. Registry and registrar fixed fees were also up by $1 million each, suggesting fewer companies terminated their contracts than expected.

“Funding higher than Budget driven by higher than planned transaction fees”, an ICANN slide deck (pdf) states.

On the expenses side, ICANN of course spent less cash on its meetings because it wasn’t subsidizing international flights and expensive hotels for 500-odd staff and community members.

“Lower Travel & Meetings due to travel restrictions from the COVID-19 pandemic”, the slide deck states.

Travel expenses, rounded, accounted for 0% or $0 of its H1 expenditure.

When the budget was passed in June last year, ICANN still thought it was possible that the October meeting would go ahead in-person in Hamburg, so it put aside $4.2 million to pay for it.

As it turned out, the Org ended up spending $100,000 on Zoom and other audiovisual services and another $400,000 on translation and interpretation services. And that was all.

The $2.2 million it expected to pay sending staff and community members to Hamburg came in at $0.

ICANN’s adopted budget for FY21 also anticipated the March 2021 meeting would go ahead in Cancun, Mexico, but that’s already been rescheduled for Zoom, which will save it a few million more bucks this year.

The Org hasn’t yet officially relocated its planned June 2021 in-person meeting from The Hague to Zoom, but I’m fairly confident it’s going to have to.

Its $12.2 million travel budget for FY21 is probably going to come in much closer to $2 million.

Lockdown bump sees GoDaddy double customer gains in 2020

Kevin Murphy, February 16, 2021, Domain Registrars

GoDaddy almost doubled its rate of customer acquisition in 2020, compared to 2019, as pandemic-related lockdown measures pushed more small businesses online.

The company last week reported that it added 1.4 million customers last year, a 7% year-on-year growth but almost double the number it added the previous year.

It ended the year with 20.6 million customers, up from 19.3 million 12 months prior.

Recognizing that coronavirus restrictions in various parts of the world were increasing demand for domains, hosting and related services, the market-leading registrar upped its marketing spend to make sure it captured as many customers as possible.

It spent $438.5 million on marketing last year, up from $345.6 million in 2019.

Its full-year revenue from domains grew from $1.35 billion to $1,51 billion. Including its other segments, company revenue was up to $3.31 billion from $2.98 billion, an 11% increase.

Domains revenue for the fourth quarter was $402.2 million, up 14.2% on Q4 2019. Total revenue for the quarter was $873.9 million, up 12.0%.

ICANN axes Cancun again. Apparently there’s a pandemic

Kevin Murphy, January 18, 2021, Domain Policy

ICANN has formally confirmed that its seventieth public meeting will be online-only, disappointing restaurateurs and sex workers in Cancun, Mexico for the second year running.

The meeting will also be mercifully shorter, with two days cut from its running time. The new dates are March 22 to March 25. Thankfully, ICANN actually announced the date change this time around.

ICANN top brass had indicated as far back as October that Cancun was very unlikely to go ahead as an in-person meeting.

It will be the fourth consecutive meeting to be held via Zoom since the coronavirus pandemic began a year ago. My guess is it won’t be the last.

The next meeting this year is slated to take place in The Hague in late June, but I think only an strident optimist or denialist could imagine that actually happening.

It’s pandemic continuity versus gender diversity in ICANN’s board wish-list

Kevin Murphy, January 13, 2021, Domain Policy

ICANN’s Nominating Committee will be asked to pit two fundamentally opposed principles against each other when they pick three members of the organization’s board of directors this year.

Board chair Maarten Botterman has asked NomCom to prioritize continuity — keeping experienced directors in place — while also increasing gender diversity in the male-heavy current line-up.

Botterman this week sent a letter (pdf) to NomCom chair Ole Jacobsen, offering guidance virtually identical to that found in a December 2019 letter (pdf) to his predecessor.

The two most significant changes concern the impact on the board’s work of the coronavirus pandemic.

Noting that it typically takes a year or two for new directors to learn the ropes, and that it’s useful to have a staggered mix of tenures among the board, Botterman goes on to say:

Continuity is particularly important this year given the recent departure of the Board’s longest-serving, term- limited member and the ongoing challenges arising from the pandemic, including uncertainties about when the full Board may be next able to move from its current remote schedule to in-person meetings.

The long-serving member who left was presumably Chris Disspain, certainly one of the most active directors in recent years.

Later, Botterman’s letter contains an entirely new paragraph explaining what a time vampire ICANN directorship can be:

We underscore the significant time commitment required of Board members. Applicants must be able to devote weeks and long hours throughout the year to Board service, and even more because of the challenges caused by the pandemic. Among many other key initiatives, one focus in the upcoming year will be understanding and evaluating the expected recommendations from the policy development process on Subsequent Procedures regarding the next round of new gTLDs (as well as implementation of several Board-approved recommendations from community groups).

That, at least, should provide some comfort to those champing at the bit to get the next round of new gTLDs up and running — ICANN clearly expects it to happen at some point in the next four years.

So there’s a definite, newly emphasized focus on continuity at ICANN.

That’s good news for Lito Ibarra, Danko Jevtović and Tripti Sinha, the three NomCom appointees whose current terms end this coming October. Ibarra is on his second three-year term, the other two on their first. All are eligible for reselection.

The Botterman letter is less encouraging for Ibarra and Jevtović, who are men. ICANN is still seeking to increase gender diversity on its board, which only currently has five female voting members of 16 total directors.

While the wording is slightly different to the 2020 guidance, the essence is the same:

The ICANN community has also expressed strong support for efforts to increase diversity along several axes, especially including gender diversity, across the ICANN eco-system. Without compromising the fundamental requirement to have Board members with the necessary integrity, skills, experience, the Board would find it helpful to have greater gender diversity on the Board.

NomCom may find this pressure is relieved slightly by the fact that current ccNSO representative to the board, Nigel Roberts, is being replaced by Katrina Sataki of the Latvian ccTLD registry this October, following an election last month.

The Address Supporting Organization’s rep, Ron Da Silva, is also ending his current term this year. He’s up for reselection against nine other candidates, three of whom are female.

GoDaddy pranks employees with “insensitive” phishing test

Kevin Murphy, December 28, 2020, Domain Registrars

GoDaddy has apologized to its staff after teasing them with a $650 Christmas bonus that turned out to be nothing but a test of whether they could be duped into handing over their sensitive personal info.

Employees worldwide reportedly received emails promising the bonus December 14 from an official-looking but presumably spoofed address.

Those who clicked through and filled out a form with their personal data received a second email a few days later informing them they’d actually just failed a “phishing test” and would “need to retake the Security Awareness Social Engineering training.”

Around 500 staff reportedly failed the test.

But many were pissed off that the company would dangle a bonus, only to snatch it away, just a week before Christmas and at a time when the coronavirus pandemic has caused many to fear for their livelihoods.

While GoDaddy rode out the pandemic just fine, it laid off hundreds, regardless.

After the prank last week attracted media attention, the company apologized to its employees, saying in a statement sent to the AFP:

GoDaddy takes the security of our platform extremely seriously. We understand some employees were upset by the phishing attempt and felt it was insensitive, for which we have apologised. While the test mimicked real attempts in play today, we need to do better and be more sensitive to our employees.

I sincerely hope nobody spent their illusory $650 in the days before the test was revealed.