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.email and two other new gTLDs go live

Kevin Murphy, January 2, 2014, Domain Registries

Three more new gTLDs were delegated this afternoon, including the potentially interesting .email.
The other two were TLD Registry’s .在线 (Chinese for ‘.online’) and United TLD/Rightside’s .immobilien (German for ‘.realestate’).
The reason I think .email could be interesting is that it’s very close to “.mail”, which has been highlighted in several analyses as a potentially dangerous due to the risk of name collisions.
It’s also, I think, one of the highlights of Donuts’ portfolio, despite the fact that the company was the only applicant.
.immobilien is the third delegated gTLD for United TLD. It’s going to be competing against the arguably more attractive .immo — a well-known abbreviation — which is currently contested by four applicants.
For TLD Registry, .在线 is the first delegation. It’s planning to take both .在线 and its companion .中文网 (“Chinese website”) to Sunrise on January 17, so we might expect another delegation soon.

.ninja springs to life as a squirrel as 19 new gTLDs get delegated

Kevin Murphy, December 29, 2013, Domain Registries

ICANN may be taking Christmas week off, but Verisign apparently isn’t — another 19 new gTLDs were delegated to the DNS root system last night.
Most belong to Donuts: .training, .builders, .coffee, .codes, .education, .florist, .farm, .glass, .house, .holiday, .international, .institute, .solar, .repair and .solutions.
United TLD, the Demand Media/Rightside business that is also providing Donuts’ back-end, had .ninja and .kaufen (German for “buy”) delegated.
PeopleBrowsr’s .ceo also went live, as did I-REGISTRY’s .onl (for “online”).
Donuts is already redirecting its latest batch of nic.[tld] domains to donuts.co.
The web site at nic.ninja currently shows this image as part of a placeholder page:

UPDATE: It occurs to me that this might actually be a prairie dog or something, rather than a squirrel.

Extortion.sucks — Vox Pop CEO defends “under-priced” $25,000 sunrise fee

Kevin Murphy, December 19, 2013, Domain Registries

Vox Populi Registry, the .sucks new gTLD applicant backed by Momentous Corp, is to charge trademark owners $25,000 to participate in its Sunrise period, should it win the TLD.
Not only that, but it’s become the first new gTLD applicant that I’m aware of to start taking pre-registration fees from trademark owners while it’s still in a contention set with other applicants.
At first glance, it looks like plain old trademark-owner extortion, taken to an extreme we’ve never seen before.
But after 45 minutes talking to Vox Pop CEO John Berard this evening, I’m convinced that it’s worse than that.
The company is setting itself up as the IP lobby’s poster child for everything that is wrong with the new gTLD program.
If Vox Pop wins the .sucks contention set — it’s competing against Donuts and Top Level Spectrum — it plans to charge trademark owners $25,000 to participate in Sunrise and $25,000 a year thereafter.
Registrations during general availability, whether they match a trademark or not, will cost $300 a year.
During the pre-registration period, the Sunrise fee is $2,500 and the “Priority Reservation” fee is $250.
The Sunrise fee is, I believe, higher than any sunrise fee in any TLD ever to launch.
But Berard said that he believes Vox Pop’s .sucks proposition is, if anything, “under-priced”.
“Most companies spend far more than $25,000 a month on a public relations agency, most companies spend more than $25,000 a month on a Google ad campaign,” he said.
“Companies spend millions of dollars a year on customer service. We view .sucks as an element of customer service on the part of companies,” he said.
Berard, a 40-year veteran of the public relations business, said that he believes .sucks represents an opportunity for brands to engage with their customers, gaining valuable insight that could help them improve product development or customer service.
“The last thing I view .sucks as is a domain name. That’s the last value proposition for .sucks,” he said. “The primary value proposition is as a key and innovative part of customer service, retention and loyalty.”
It’s about giving companies “the ability to bring internet criticism and commentary out of the shadows and into the light” and “an opportunity to actually have a legitimate ability to correct misconceptions and engage, in much the way they’re doing now with Facebook”, he said.
It’s all about helping companies create a dialogue, in other words.
But Berard said that Vox Pop does not intend to launch any value-added services on .sucks domains.
While a domain name may be the “last value proposition” of .sucks, it is also the only thing that Vox Pop is actually planning to sell.
Asked to justify the $25,000 Sunrise fee, at first Berard pointed to policies that he said will ensure a transparent space for conversation.
“A company might not have to register its brand in .sucks, because if someone else does the policies and practices that we hope to deploy give that company a transparent opportunity to participate,” Berard said. “There’s no chasing unknown people down dark alleys for unfounded criticism. It will all be done in the light of day.”
“We have built-in policies that prevent sites from being parked pages,” he said. “The site must be put to that use — of customer service — whether you are the company that owns [the brand] or a customer that wants to complain about it.”
There was some confusion during our conversation about what the policies are going to be.
At first it sounded like companies would be obliged to run criticism/conversation sites targeting their own brands or risk losing their domains, but Berard later called to clarify that while pages cannot be parked under the policy, they can be left inactive.
It will be possible, in other words, for a company to register its brand.sucks and leave the associated site dark.
The registry would also have an “authenticated Whois database”, he said, though it would allow registrants to use privacy services.
There would also be prohibitions on cyber-bullying and porn in .sucks, if Vox Pop wins it. It has committed to these policies in its Public Interest Commitments (pdf)
But the company does not appear to be doing anything that ICM Registry did not already do when it launched .xxx a couple of years ago, when it comes to making brand owners’ lives easier.
In fact, it’s planning to do a lot less, while being literally a hundred times more expensive.
By contrast, if Donuts wins .sucks, brand owners will be able to defensively block their marks using the Domain Protected Marks List for $3,000 over five years, which would cover all of Donuts 200-300 new gTLDs.
There doesn’t appear to be any good reason Vox Pop is charging prices well above the market rate, in my view, other than the fact that the company reckons it can get away with it.
In what may well be a deliberate move to put pressure on trademark owners, Vox Pop is also the first registry I’ve encountered to say it will do a 30-day, as opposed to a 60-day, Sunrise period.
Under ICANN rules, registries have to give at least 30 days warning before a 30-day Sunrise starts, but once it’s underway they are allowed to allocate domains on a first-come-first-served basis.
All of the 30-odd registries currently in Sunrise have opted for the traditional 60-day option instead, where no domains are allocated until the end of the period.
There’s also the question of accepting Sunrise pre-registrations before Vox Pop even knows whether it will get to run .sucks.
There are two other applicants and Berard said that he reckons the contention set is likely to go to an ICANN last-resort auction.
Judging by ICANN’s preliminary timetable, the .sucks auction wouldn’t happen until roughly September next year, by my reckoning.
Anyone who pre-registers today will have to wait a year before they can use (or not) their domain, if they even get to register it at all.
Any money that is taken during the pre-reg period will be refunded if Vox Pop fails to launch.
In the meantime, it will be sitting in Momentous’ bank account where the company, presumably, will be able to use it to try to win the .sucks auction.
Trademark owners, in my view, should vote with their wallets and stay the hell away from Vox Pop’s pre-registration service.
I’m not usually in the business of endorsing one new gTLD applicant over another, but I think Vox Pop’s Sunrise pricing is going to make the whole new gTLD program — and probably also ICANN and the domain name industry itself — look bad.
It’s a horrible reminder of a time when domain name companies were often little better than spammers, operating at the margins and beyond of acceptable conduct, and it makes me sad.
The new gTLD program is about increasing choice and competition in the TLD space, it’s not supposed to be about applicants bilking trademark owners for whatever they think they can get away with.

Applicants spank IO in .health objections

Kevin Murphy, December 19, 2013, Domain Policy

Donuts and Dot Health LLC have beaten back objections filed by ICANN’s Independent Objector over the .health gTLD.
In simultaneous separate rulings by the same three-person International Chamber of Commerce panel, it was decided that the string “health” is not intrinsically offensive.
The IO, in his Limited Public Interest Objections, had argued that health is a human right protected by international law, and that .health should be managed with certain safeguards to protect the public.
But the ICC panels sided with the applicants, finding that in order for an objector to prevail in a LPI objection he must show that the string itself contravenes international law.
The panels used a strict reading of the Applicant Guidebook and supporting documentation to come to their conclusions. In the Donuts case, the panel ruled:

The Panel has no hesitation in finding that the string “health” is not objectionable in and of itself. It is obvious to the Panel that the word “health” does not conflict with any generally accepted legal norms relating to morality and public order of the same nature as the first three grounds ICANN listed in AGB Section 3.5.3.

The LPI objection was created in order to prevent gTLDs from being delegated where the string itself endorses ideas such as racism, slavery or child abuse.
ICANN has said that applications for such strings “may well be rare or non-existent”.
The panels sharply dismissed claims that IO, Alain Pellet, and a staff member were conflicted due to their previous work for the World Health Organization.
The Donuts ruling is here and the Dot Health ruling is here.

Donuts officially richer than God after winning three new gTLD auctions

Kevin Murphy, December 19, 2013, Domain Registries

Donuts has a clear path to being awarded the .church, .life and .loans new gTLDs, following a private auction managed by Innovative Auctions this week.
Life Covenant Church and CompassRose.life have already withdrawn their applications for .church and .life respectively, and others are expected to follow soon.
Life Covenant Church, which does business at LifeChurch.tv, was described as the largest multi-site church in the US last year, with 46,000 regular attendees across 15 locations.
A lucrative business, no doubt. But apparently not lucrative enough to beat Donuts.
In the three-way contention set for .life, Donuts beat CompassRose.life, which seems to be affiliated with a Canadian housing developer and Xiamen 35.com Technology.
In .loans, which still faces Governmental Advisory Committee advice, Donuts beat fellow portfolio applicant Radix.
The losing applicants will all receive pay-offs from Donuts as a result of losing the auctions.
Innovative has now helped resolve 21 contention sets.

.buzz and .support go live

Kevin Murphy, December 19, 2013, Domain Registries

DotStrategy has become the newest registry with a gTLD live in the DNS root.
Its .buzz, which is aimed at “groups related to blogging, communications, journalism, advertising, and marketing and development” was delegated last night.
The first second-level name, nic.buzz, is currently resolving to a parking page — seemingly managed by one of the usual parking companies — which, let’s face it, looks a bit crap even as a temporary measure.
That said, I really like .buzz as a concept, if for no other reason than it’s a rare example of a gTLD string that seems to have been selected by a human rather than an algorithm.
Speaking of which, Donuts also had its 42nd gTLD, .support, delegated last night.
There are now 54 new gTLDs live in the DNS root.

The plurals debate is over as ICANN delegates 17 more new gTLDs

Kevin Murphy, December 18, 2013, Domain Policy

Another 17 new gTLDs were delegated to the DNS root last night, most of them belonging to Donuts.
Notably, Donuts now runs .photos and .careers, the first two delegated gTLDs where live applications also exist for the singular form of the string.
Uniregistry is currently contracted and awaiting the delegation of .photo, while dotCareer is already contracted for .career.
The debate about whether ICANN should permit singular and plural versions of the same string to coexist is now surely over.
Just a week ago, the Internet Association — a trade group comprising Amazon, Google, AOL, Yahoo, Salesforce, Zynga and many others — called on ICANN to rethink its policy of coexistence.
Calling the policy a “violation of user trust”, the Association said (pdf), “the existence of these domain names poses significant risks to the DNS, Internet companies, and their users”.
The Association noted that the Governmental Advisory Committee had strong concerns about singular and plural coexistence, due to the risk of consumer confusion.
String Confusion Objection panels have reached quite different conclusions about whether adding an “s” makes a string confusingly similar to another.
Personally, while I’m all for competition, I believe coexistence will lead to parasitical business models that will bring the domain name industry into further disrepute.
I know for a fact that some registries are considering the merits of tailgating their confusingly similar competitors.
But it seems ICANN’s decision was final.
There’s currently no mechanism for ICANN to un-approve a gTLD once it’s been delegated — failing serious wrongdoing by the registry — so it’s difficult to see how it could now decide that plural and singular forms of the same string should be mutually exclusive.
While I’m sure the Internet Association and others will carry on complaining, I think they’re now talking to deaf ears.
There were 17 new gTLDs delegated yesterday in total, 15 of which were in Donuts portfolio.
Donuts has also added the following to its portfolio: .cab, .camp, .academy, .center, .company, .computer, .domains, .limo, .management, .recipes, .shoes, .systems and .viajes (Spanish for “travel”).
CONAC, the China Organizational Name Administration Center had .政务 (“government”) and .公益 (“public interest”) delegated.

Donuts explains its premium pricing strategy

Kevin Murphy, December 17, 2013, Domain Registries

Add Donuts to the list of registries planning to use .tv-style variable pricing after their new gTLDs start to go to general availability next year.
COO Richard Tindal told DI last night that each of its upcoming registries could have “two, three, four, five, six — it varies — levels of buy-it-now pricing”.
He was referring to pricing during general availability, not any of Donuts’ special launch phases.
The actual number of registry-reserved names held for auction or future promotional purposes is likely to be quite small — often under 20 names per TLD — Tindal said.
Instead, Donuts wants to get the names it has identified as “premium” to market as quickly as possible, but with a higher annual price than the base registry fee. He said:

Let’s take .clothing, that’s coming out at the moment.
There’ll be a small — very small — number of reserved names for which we may do an auction later
The vast, vast majority of the names are first-come-first-served buy-it-now — but within Donuts TLDs, at more than one price within a TLD.
So in .clothing the standard names will be one price, then there’ll be another group of names that are premium for a higher price, and another group of names that are higher still that are premiums as well, and potentially even another group.

Tindal didn’t want to give specifics, but indicated that most premiums could carry an annual fee of under $1,000.
“Your ball-park standard name is a $10, $20, $30 name, ish, retail,” he said. “And your premium name is in the hundreds of dollars a year, typically. It varies.”
“Generally, ball-park-speaking, the vast majority of our names will be well, well under $1,000 a year,” he said.
He added that the tiers should be obvious when pre-registering names at one of Donuts’ accredited registrars.
I experimented a bit on 101domain, where the base retail price for a .clothing domain is currently $34.99 a year.
I found that used.clothing and winter.clothing, for example, both carry a $400 price tag, hot.clothing and large.clothing are $49.50 each, while vintage.clothing and designer.clothing appear to be reserved.
Those are the retail prices, of course, which include the registrar’s mark-up. While they’re for pre-registered names, I’m not expecting the GA prices to be much different.
“These are very attractively priced names, in our view, even the premium ones we think are attractive to people,” Tindal said. “We want registrars to make some margin, we want registrants to have room for the value of the name to increase as well.”
He didn’t say how many names will be in the higher pricing tiers — it will vary by gTLD.
“We believe premiums will be a small percentage of names under management,” he said.
The tiers will be the same across all of Donuts TLDs, he said, but each given TLD may only use a subset. So if there are six possible tiers, .example may only use three of them.
Donuts does not currently plan to operate a “founders program” for its gTLDs, Tindal said.
“We just want to get these names out and in the hands of users,” he said. Donuts’ market is primarily small and medium sized enterprises.
Donuts is not the first to reveal tiered pricing for new gTLD names.
Top Level Domain Holdings recently laid out a similar pricing strategy. Its Minds + Machines registrar is already taking pre-registrations on names with renewal fees ranging into many thousands of dollars per yer for premium names.
What Box and Plan Bee have also started selling pre-registrations via their registrars that indicate tiered pricing.
Prior to new gTLDs, the only notable TLD with variable pricing was Verisign’s repurposed ccTLD, .tv.

Blocked trademarks still eligible for Donuts sunrises

Kevin Murphy, December 13, 2013, Domain Registries

Donuts has confirmed that it is to allow trademark owners to participate in its new gTLD Sunrise periods even if their marks appear on name collisions block-lists.
The decision means that companies will be able to choose whether to grab names matching their marks during Sunrise, or take the risk that they will be released at a later date.
Donuts, like all gTLD registries, has been given block-lists for each of its TLDs. The idea is to avoid collisions with names already in use on private name-spaces behind corporate firewalls.
Lots of these blocked names match or contain well-known trademarks.
(Trademark owners can use the DI PRO collisions search engine to figure out which gTLDs have been asked to block their marks.)
While this appears at first glance to be good news for mark owners that just want their marks blocked in as many TLDs as possible, it also poses potential risks.
Blocked names are not likely to be blocked until after the first wave of Sunrise periods are over, and ICANN’s unblocking process has not yet been written.
For a company that wants to register its brand in a new gTLD, but is on a block-list, that could cause problems.
By allowing companies to participate in Sunrise regardless, Donuts is giving them a way to mitigate the risk of somebody else grabbing their brands in future.
Donuts does not plan to allow any of these names to be activated in the DNS until the ICANN collisions mitigation plan has been finalized, however.
So companies could find themselves paying for Sunrise names but unable to use them until some unspecified future date — if at all.

Go Daddy to take $2,500 profit on Donuts’ first-day domains

Kevin Murphy, December 11, 2013, Domain Registrars

Donuts’ pricey Early Access Program for its new gTLDs could prove quite lucrative for registrars.
Go Daddy today revealed that it’s charging $12,500 and up for first-day “priority” registrations in 14 Donuts gTLDs, a $2,500 profit on Donuts’ EAP registry fee, which I believe is $10,000.
The EAP is Donuts’ alternative to a traditional landrush period.
Rather than charging premium landrush fees and then running an auction for contested domains, every available domain has a standard premium buy-it-now price that is reduced every day for a week until the fee hits the standard reg fee.
It’s Dutch-auction-like, with a first-come-first-served component.
The EAP registry fees start at $10,000, go to $2,500 on day two, $950 on day three, $500 on day four and $100 from days five through day seven. Then they go to the base fee, which depends on gTLD but typically translates to about $40 at the check-out.
Go Daddy’s respective EAP retail prices are $12,539.99, $3,164.99, $1,239.99, $689.99 and $189.99.
Complicating matters, these are currently “priority pre-registration” fees, so the company will still have to successfully grab the pre-registered names from the registry when they become available.
While customers are billed today, they may not get the name they want. If Go Daddy fails to secure the name it will issue a full refund.
Complicating matters further, the company is accepting multiple pre-registrations on any given name and will auction it off to the highest bidder if more than one person pre-registers at the same level and Go Daddy manages to grab the name.
So $12,500 may just be the tip of the iceberg.
Complicating matters further further, Go Daddy’s site is currently not particularly clear — at least to this elderly hack — which components of its fees are refundable and which are not.
This slogan, currently in use on the Go Daddy pre-reg site, appears to me to be absolute nonsense.
Horseshit
The 14 Donuts gTLD currently on offer are: .estate, .photography, .ventures, .guru, .bike, .clothing, .gallery, .singles, .camera, .lighting, .plumbing, .equipment, .graphics and .holdings.