Nominet boss jumps before he is pushed

With the almost inevitable prospect of being fired by Nominet’s membership this afternoon, CEO Russell Haworth yesterday quit the company.

He will leave both the board of directors and the corner office after a “short transition” and by “mutual consent”, the board announced. Interim leadership will be announced later.

Chair Mark Wood said in a statement: “The board appreciates his decision to step down now at a time when it is clear the company needs to consider its future direction.”

The announcement came a day before Nominet, the .uk registry, holds an Emergency General Meeting called by its membership of registrars and domainers, unhappy with the direction the company has taken over the five years of Haworth’s leadership.

He has faced criticism for diversifying the business outside of core registry services, inflating his own salary, increasing domain prices, ignoring member input, and slashing the amount of money given to public benefit causes.

Wood’s own position is still precarious — the EGM, which came about after a petition at PublicBenefit.uk secured the support of 5% of Nominet’s members, will in a matter of hours consider a motion to fire Haworth, Wood and three other directors.

A second motion, to install two new hand-picked directors who promised to reconfigure the registry’s strategy, did not make the agenda as Nominet says it is not compatible with the company’s own rules on director selection.

With Haworth’s departure evidently some kind of 11th-hour queen sacrifice, Wood made one last public plea to the PublicBenefit.uk campaign, which is led by Krystal Hosting’s Simon Blackler, to back off.

He told members that Nominet has already moved to address many of their concerns: freezing (although not lowering) domain prices, freezing board/executive compensation, donating more profit to worthy causes, and creating new channels for membership engagement. He wrote:

Nominet is not a standard company. It is a membership organisation, and the members need to buy into the company’s strategy. It is clear many do not.

Simon Blackler’s campaign tapped into this discontent, and we have seen his support grow. At the same time, I have also had the opportunity to speak with a large number of members of different types and sizes all around the world. I have heard consistently that Nominet should focus on registry, that they want better member involvement in decision-making, and that more of our financial reserves should be devoted to public benefit activity. That input should set the framework for where Nominet moves next. And the journey should begin at once.

…

With the vote now upon us, I think it no longer really matters which way the result goes. The campaign has had its desired impact, reinforced by the dialogue we have had with so many members. We are all moving in the same direction and aiming to achieve the same objectives.

He went on to double-down on claims that the UK government may exercise its decade-old statutory powers to step in and take over the registry, if it detects the company has been destabilized.

I was not scaremongering in warning that government are also watching developments very closely. The .UK registry and our cyber platforms are key parts of critical national infrastructure, and they cannot be put at risk from internal upheaval at Nominet. We have been questioned in detail about developments and have been told bluntly that the government is dusting off its intervention powers under the 2010 Digital Communications Act. We must tread carefully.

The last-minute olive branch and warning combo is probably not enough to save Wood’s bacon, however.

On Twitter, the PublicBenefit.uk campaign this morning continued to call for “the immediate appointment of Sir Michael and Axel Pawlik”, the two men it backs to become chair and vice-chair respectively.

The members-only EGM will be held at 1500 UTC today. PublicBenefit has secured the support of almost 30% of members’ voting rights, including those of large registrars Tucows and Namecheap, but it only needs a simple majority of those who actually show up to the (virtual) meeting today in order to get its resolution passed. Such meetings are historically lightly attended.

Nominet boss has epiphany and calls for calm as his job hangs by a thread

Nominet’s CEO has abruptly taken a conciliatory tone with members in a new blog post, as support grows for his ouster.

Russell Haworth today posted that the organization and its members need to change the tone of their often-hostile arguments, and agreed to play his part in doing that in future.

In the next several weeks, Nominet will be forced to hold an Extraordinary General Meeting in which members will try to fire Haworth and most of the board of directors.

He also called for members to be “pragmatic” about Nominet’s strategy, reminding them that the internet is a very different and more dangerous place than the idealistic technology Eden that birthed it 25 years ago:

Nominet was founded at a time when the Internet was a palpable source of hope and optimism, long before it was considered critical national infrastructure, and before the very real challenges all of us now face keeping things running and safe.

We try to manage Nominet for the Internet that we have, even as we keep striving for the world where technology continues to deliver on its potential as a force for good.

As we know, today’s Internet sadly has too many bad actors bent on destruction and equipped with increasingly complex digital weaponry. Managing crucial elements of the UK’s Internet infrastructure requires that we bring a cold realism to the challenge and that we equip ourselves professionally and commercially to succeed.

This appears to be a justification for the company’s venture into commercial network security services, which Nominet’s critics believe is non-core, eating up resources that could otherwise be diverted to public benefit causes.

Simon Blackler of the registrar Krystal Hosting, who launched the petition for the EGM at PublicBenefit.uk, told DI:

He seems to be saying that Nominet needs to protect against bad actors; something we’ve not disagreed with. Of course Nominet should secure critical .UK infrastructure. That’s just a part of the core business. It’s more questionable whether it needs to be making forays in to commercial “cyber defence”, something that’s being covered by the private sector (and presumably Government) already.

One of PublicBenefit’s criticisms has been that spending on board compensation, and Haworth’s pay in particular, has risen even while operating profits have declined.

Haworth’s post goes on to say that Nominet staff are regularly headhunted by other tech firms, which may or may not be a response to this criticism.

Addressing the “tone” of the debate, Haworth acknowledges that Nominet has been at odds with some members for a very long time. Members have been angered by changes such as the decision six years ago to allow direct, second-level registrations, he notes.

Perhaps as a result of the length of some of these disagreements, we all may have found ourselves approaching our interactions with the wrong tone.

In order to make progress, that needs to change. I commit to playing my part to make that happen. Starting now.

The post comes as the PublicBenefit.uk campaign hits 176 supporting members representing 13% of all potential votes.

That not may not seem like a lot, but due to Nominet’s complicated system of vote caps and the fact that EGN turnout is not usually very high, it could well be enough to get the 50%+1 of votes cast required to ouster Haworth and the other targeted board members.

On the “tone” question, Blackler disputes Haworth’s narrative, telling us:

I find it surprising that he feels the need to address “tone”. The campaign I’ve put together is based on fact and where there’s emotion from me it’s to do with the staggering waste of an opportunity with regards to Nominet’s public benefit mandate

He said he talked this week to chairman Mark Wood, who’s also on the EGM hit-list, and the tone was “entirely civil”.

An impetus for the current campaign was Nominet’s decision to close down its age-old web-based member discussion forum, which happened live during the company’s Annual General Meeting last year.

While Haworth described the forum at the time “increasingly become aggressive and hostile” towards Nominet staff, many members took the move as a deliberate slap in the face and an indication the company was no longer interested in engaging with members.

It is now.

Fire the board! Registrars attempt a coup at Nominet

The registrars are revolting — again — at Nominet.

Members representing 12.2% of the .uk registry’s voting rights have put their names to a call for five of the company’s unelected directors, including CEO Russell Haworth, to be fired and replaced with two hand-picked alternatives.

The plan is to shake up the company by slashing wholesale .uk prices and donating more money to worthy “public benefit” causes.

Nominet has warned in response that such a move would be “highly disruptive to our work and our team”.

The campaign, which can be found at PublicBenefit.uk, was kicked off by the registrar Krystal Hosting, which has about 45,000 .uk domains under management.

Signatories want to call an Extraordinary General Meeting that would vote on kicking out Haworth, along with chair Mark Wood, registry managing director Eleanor Bradley and directors Benjamin Hill and Jane Tozer.

Four elected non-exec directors and two non-elected directors would remain.

A second resolution would replace these directors with former BBC Trust chair Sir Michael Lyons and former RIPE NCC managing director Axel Pawlik, who have both confirmed their interest in the positions. Lyons would be chair.

Only 5% of Nominet’s voting rights — calculated largely from how many domains each member manages — are needed to call an EGM. At 12.2%, the campaign has already succeeded in passing that threshold. It would need 50%+1 of those attending the EGM to actually carry the resolutions.

The campaign claims that Nominet has gone downhill ever since Haworth was appoint five years ago.

It claims that the amount of money Nominet donates to “public benefit” causes has shrunk from £26 million ($35.5 million) in the preceding five years to £9.8 million in the five years since. That’s even while its wholesale prices for .uk domains increased 50% from £2.50 to £3.75 a year.

Director pay has gone up by 70% over the same period, it claims.

The registry also stands accused of frittering away money on acquisitions and pointless diversification into non-core businesses. Krystal founder Simon Blackler wrote:

This is not a VC-backed Silicon Valley startup that needs to take risks, make speculative acquisitions, “pivot” or worry about unnecessary diversifications. This is Nominet, the guardian of the .UK namespace and we’d like it back, please.

A second — and arguably more-important, if you’re a cynic — goal is to get the price of .uk domains to come down. This would reduce the carrying cost of portfolios held for resale by some Nominet members.

In response, Haworth has blogged that “an EGM and change of board at this time would be highly destabilising to Nominet and disrupt a range of fantastic programmes that are currently underway or planned”. He wrote:

I understand that there are frustrations and disagreements about how we run the business, and we are open to looking at those and making any adjustments that are in the interests of the company and the wider stakeholder community we serve. More on that to come.

The company has just approved a pricey multi-year investment in improving the registry infrastructure, he wrote.

The board has also approved a new Registry Advisory Council, which would be made up of members and have the ability to make recommendations on pricing, which could address concerns that Nominet has not been especially responsive to its members, he wrote.

Nominet came under fire last year when it unilaterally closed down the discussion forums on its web site, announcing and executing the move during its Annual General Meeting, saying posters had become “increasingly aggressive and hostile” towards Nominet staff.

At time of writing, 153 Nominet members, including four of the top 20 by .uk domain volume, have signed up to the campaign.

UPDATE: This article was updated 1248 UTC to correct the composition of the board and voting thresholds.