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After Zoom trolling, ICANN 68 will be password-protected

Kevin Murphy, May 6, 2020, Domain Policy

If you want to show up to ICANN 68, which will be held online next month, you’re going to need a password.

ICANN said this week that it’s updating its Zoom software and standard configuration to require passwords. In a blog post outlining a number of changes to its Zoom instance, ICANN said:

The most impactful change is the new requirement that all meetings be secured with a password. This is the first step recommended by security professionals to keep meetings secure, and one which we had largely adopted org-wide prior to making it a requirement for all. We will make another announcement in the coming weeks regarding how this may impact joining meetings during ICANN68, as we work towards the best overall solution.

Quite how this could work while maintaining the usual openness of ICANN’s public meetings — which have always been free to attend basically anonymously — remains to be seen.

At ICANN 67, Zoom sessions that were open to the public simply required you to enter a name. Any name. At in-person public meetings, I don’t think you even need to show ID to get a hall pass.

The changes come in the wake of a “Zoombombing” incident during a minor meeting in March, during which trolls showed up via a publicly-posted link and flooded the session with “inappropriate and offensive” audio and imagery.

ICANN meeting got “Zoombombed” with offensive material

Kevin Murphy, April 27, 2020, Domain Policy

An ICANN meeting held over the Zoom conferencing service got “Zoombombed” by trolls last month.

According to the organization, two trolls entered an ICANN 67 roundup session for Spanish and Portuguese speakers on March 27 and “shared inappropriate and offensive audio and one still image” with the legitimate participants.

The session was not password protected (rightly) but the room had (wrongly) not been configured to mute participants or disable screen-sharing, which enabled the offensive material to be shared.

The trolls were quickly kicked and the loopholes closed, ICANN said in its incident report.

ICANN appears to have purged the meeting entirely from its calendar and there does not appear to be an archive or recording, so I sadly can’t share with you the gist of the shared content.

Zoombombing has become an increasingly common prank recently, as the platform sees many more users due to the coronavirus-related lockdowns worldwide.

Kuala Lumpur meeting cancelled and ICANN 68 could be even trickier online

Kevin Murphy, April 9, 2020, Domain Policy

ICANN has as expected cancelled its in-person ICANN 68 meeting, which had been due to take place in Kuala Lumpur in June, due to the coronavirus pandemic.

The decision, which was never really in any doubt, was taken by its board of directors yesterday. The board considered:

Globally, a high number of people are under some form of a “stay at home” or lock-down order, directed to avoid contact with others except to receive essential services such as medical care or to purchase supplies. Schools and offices are closed, gatherings are prohibited, and international travel is largely on pause. We do not know when travel or in-person meetings will be authorized or possible. As it relates to Kuala Lumpur, Malaysia has a Movement Control Order in force at least until 14 April 2020 that prohibits meetings such as ICANN68. The duration of the Movement Control Order has already been extended once.

It appears that the four-day meeting, which will instead go ahead virtually (presumably on the Zoom conferencing service) might be even more disjointed than ICANN 67.

ICANN 67, which took place online in March, did have a centralized component — a bunch of ICANN staffers on location at its headquarters in Los Angeles — but that may not be possible this time around.

The board said that “due to current social distancing requirements, ICANN org is unable to execute a virtual meeting from a single location, and that a decentralized execution model might necessitate changes to the format.”

It added that there is support for “a flexible, modified virtual meeting format that focuses on cross-community dialogues on key policy topics, supplemented by a program of topical webinars and regular online working meetings scheduled around the key sessions.”

While there has been a lot of criticism of the Zoom platform in recent weeks due to security and privacy concerns, ICANN indicated this week that it’s not particularly concerned and will carry on using the service.

ICANN’s new conferencing software has a webcam security bug

Kevin Murphy, July 10, 2019, Domain Tech

ICANN can’t catch a break when it comes to remote participation security, it seems.

Having just recently made the community-wide switch away from Adobe Connect to Zoom, partly for security reasons, now Zoom has been hit by what many consider to be a critical zero-day vulnerability.

Zoom (which, irrelevantly, uses a .us domain) pushed out an emergency patch for the vulnerability yesterday, which would have allowed malicious web sites to automatically turn on visitors’ webcams without their consent.

Only users of the installable Mac client were affected.

According to security researcher Jonathan Leitschuh, who discovered the problem, Zoom’s Mac client was installing a web server on users’ machines in order to bypass an Apple security feature that requires a confirmatory click before the webcam turns on.

This meant a web site owner could trick a user into a Zoom session, with their camera turned on by default, without their knowledge or consent.

If you’re in the habit of keeping your webcam lens uncovered, that’s potentially a big privacy problem, especially if you do most of your remote coverage of ICANN meetings from the toilet.

It appears that Leitschuh, who reported the problem to Zoom three months ago, took issue with what he saw as the company’s ambivalent attitude to fixing it in a timely fashion.

When he finally blogged about it on Monday, after giving Zoom a 90-day “responsible disclosure” period to issue a patch, the problem still hadn’t been fully resolved, he wrote.

But, following media coverage, Zoom’s new patch apparently removes the covert web server completely. This removes the vulnerability but means Apple users will have to click a confirmation button before joining Zoom meetings in future.

Zoom is used now for all of ICANN’s remote participation, from sessions of its public meetings to discussions of its policy-making working groups.

I really like it. It feels a lot less clunky than Adobe, and it’s got some nifty extra features such as the ability to skip around in recordings based on an often-hilarious machine-transcription sidebar, which makes my life much easier.

One of the reasons ICANN made the switch was due to a bug found in Adobe Connect last year that could have been used to steal confidential information from closed meetings.

ICANN actually turned off Adobe Rooms for remote participants halfway through its public meeting in Puerto Rico due to the bug.

The switch to Zoom was hoped to save ICANN $100,000 a year.

ICANN waves goodbye to Adobe Connect over security, pricing

Kevin Murphy, April 4, 2019, Domain Policy

ICANN has decided to dump its longstanding web conferencing service provider, Adobe Connect, in favor of rival Zoom.

The organization reckons it could save as much as $100,000 a year, and mitigate some security fears, by making the switch.

Adobe has been the standard remote participation tool for not only ICANN’s public meetings, but also its policy-development working groups, for at least seven or eight years.

It enables video, audio, screen-sharing, public and private chat, voting and so on. ICANN says that Zoom has “nearly all of the same features”.

But some of ICANN’s more secretive bodies — including the Security and Stability Advisory Committee and Board Operations — have been using Zoom for a little over a year, after an SSAC member discovered a vulnerability in Adobe that allowed potentially sensitive information to be stolen.

A clincher appears to be Zoom’s voice over IP functionality, which ICANN says will enable it to drop Premiere Global Services Inc (PGi), its current, $500,000-a-year teleconferencing provider, which participants use if they dial in from on the road.

“Based on feedback, Zoom’s voice connectivity and overall experience seem to be superior to equivalent Adobe Connect experiences,” ICANN said.

As somebody who has lurked on more than his fair share of Adobe Connect rooms, I’ve noticed that people losing their voice connection is a very common occurrence, which can delay and break the flow of discussions, though it’s not usually clear where the blame lies.

According to a Zoom feature list (pdf) provided by ICANN, Zoom currently lacks many features on its web client, but updates are expected to bring the feature set in line with the mobile apps and PC/Mac executables by the end of the year.

ICANN expects to use Zoom exclusively by ICANN 65, in Marrakech this June. In the meantime, it will provide training to community members.

The cynic in me wants to say “expect teething troubles”, but the ICANN meetings team runs a pretty tight ship. The switch might be surprisingly smooth.