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DNS issue at Amazon takes out major apps and sites

Kevin Murphy, October 20, 2025, 09:56:25 (UTC), Domain Tech

Amazon’s AWS cloud platform has been suffering major outages for the last few hours, taking huge chunks of the internet with it, and DNS resolution is being blamed.

Affected products and services reportedly include Snapchat, Roblox, Fortnite, Delta Air Lines, Duolingo, Signal, Reddit, Amazon’s own Ring doorbell cam service, as well as the UK tax authority and various UK banks.

Amazon first reported problems on its status page at 0711 UTC this morning. By 0901 UTC, the company had narrowed the problem down, saying it “appears to be related to DNS resolution of the DynamoDB API endpoint in US-EAST-1.”

DynamoDB is a cloud-based database service Amazon offers on AWS. US-EAST-1 is an Amazon regional data center cluster.

Twenty minutes later, Amazon began to report “early signs of recovery for some impacted AWS Services”. Not long after, it said the recovery signs were “significant”.

At 1035 UTC Amazon said: “The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now. Some requests may be throttled while we work toward full resolution.”

AWS underpins hundreds of top-level domains — notably, Identity Digital built its registry platform there — but there’s no word yet on any DNS or EPP issues from any registries.


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