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GoDaddy renewal revamp “unrelated” to domainer auction outrage

Kevin Murphy, November 21, 2017, Domain Registrars

GoDaddy has made some big changes to how it handles expired domain names, but denied the changes are related to domainer outrage today about “fake” auctions.
The market-leading registrar today said that it has reduced the period post-expiration during which registrants can recover their names from 42 days to 30. After day 30, registrants will no longer be able to renew or transfer affected names.
GoDaddy is also going to start cutting off customers’ MX records five days after expiry. This way, if they’re only using their domain for email, they will notice the interruption. Previously, the company did not cut off MX records.
The changes were first reported at DomainInvesting.com and subsequently confirmed by a GoDaddy spokesperson.
One impact of this will be to reduce confusion when GoDaddy puts expired domains up for auction when it’s still possible for the original registrant reclaim them, which has been the cause of complaints from prominent domain investors this week.
As DomaingGang reported yesterday, self-proclaimed “Domain King” Rick Schwartz bought the domain GoDaddyBlows.com in order to register his disgust with the practice.
Konstantinos Zournas of OnlineDomain followed up with a critique of his own today.
But the GoDaddy spokesperson denied the changes are being made in response to this week’s flak.
“This is unrelated to any events in the aftermarket,” he said. “We’ve been working on this policy for more than a year.”
He said the changes are a case of GoDaddy “optimizing our systems and processes”. The company ran an audit of when customers were renewing and found that fewer than 1% of names were renewed between days 30 and 42 following expiration, he said.
GoDaddy renews about 2.5 million domains per month in just the gTLDs it carries, according to my records, so a full 1% would equal roughly 25,000 names per month or 300,000 per year. But the company spokesperson said the actual number “quite a bit less” than that.
How many of these renewals are genuinely forgetful registrants and how many are people attempting to exploit the auction system is not known.
The changes will come into effect December 4. The news broke today because GoDaddy has started notifying its high-volume customers.