Right to reply: new gTLD applicant hits back at my “delusional” comments

You may recall that I recently referred to Nameshop, a rejected new gTLD applicant, as “delusional” for attempting to get ICANN to grant it .internet to help fight the coronavirus pandemic.

I’ve not really pulled my punches reporting on the company’s attempts to get its rejected applied-for string, .idn, converted to .internet over the last few years. Nameshop is fighting a losing battle, I believe, and would be best served by pulling its application and getting a full refund.

Nameshop owner Sivasubramanian Muthusamy recently asked for a right to reply, and as that seemed like an easier option than getting into a pointless decade-long argument, I obliged.

Below the break, he tries to convince me and you that I’m wrong. Other than formatting, I’ve not edited it. Read it, and draw your own conclusions. Leave a comment if you wish.

By Sivasubramanian M

This brief article is primarily in response to the Domain Incite article about the Nameshop application for the .Internet Top Level Domain, titled World’s most deluded new gTLD applicant makes coronavirus pitch, and “Just give up!” ICANN tells its most stubborn new gTLD applicant, — but it is also in response to ICANN’s treatment of the Nameshop application.

Domain Incite has graciously allowed me the space here to respond, for which I am very thankful.

In reporting on the Nameshop proposal to delegate .internet in a way that can be used as a trusted communications space during the global pandemic, Domain Incite posits:

I don’t know whether Nameshop is motivated by a genuine desire to do good — as so many are during the pandemic crisis — or a sneaky strategy to shame ICANN into giving it its string change. Either way, the plan is pure delusion.

It is difficult for me to answer your question, because that would require a self-proclamation of merit, which by definition is something conferred, not claimed. However, I must seek in some way to dispel the doubts that you have expressed.

As Domain Incite has indicated in previous articles, Nameshop’s original application was for .IDN (more about that later). Although not finalized, the “IDN” moniker included a significant
element of usefulness and some sense of purpose with regard to making the Internet more accessible to all. There was always a sense of doing good. This goal was expanded and clarified in 2012 when the application was changed to .Internet and included Public Interest Commitments (that were ahead of the PIC process).

The inspiration for the original good and the idea to serve the Covid-fighting community is derived directly from my interactions with several good men and women who live purposeful
lives unseen and unknown, some of whom are involved in the Internet Governance processes.

A “sneaky strategy” would be the last thing to move them.

At this time of the COVID pandemic, some readings that came my way and my consultations encouraged the idea of a good deed to defer the business aspects of the .Internet application
and offer to utilise the TLD space with a near total focus on being of use in managing the crisis and to further use the TLD space for collaboration on renewal, with ample involvement from the ICANN Community. This is what Nameshop has offered. There is no delusion here.

Nameshop is not making a “pitch”; this is an idea to utilise the DNS for global benefit, one of the stated, yet unrealised goals of the new gTLD program.

As to Domain Incite’s characterisations of me as “most deluded” and “most stubborn”: I might be accepted to accept those descriptions if by “deluded,” you mean that I continue to believe
in the ICANN model and its propensity for doing good, and if you mean by stubborn, it is my persistence in not letting the idea of a purposeful TLD fall by the wayside.

Does my letter (pdf) reads like one that shames ICANN or instead like one that expresses a very high opinion of ICANN and deep trust in the ICANN Community? When Domain Incite and others next consider the Nameshop application, please understand that:

• While Nameshop’s original application for .idn (disqualifiable because it is Indonesia’s country code) might be considered a mistake, consider that Google and Donuts made the same error (although it was not an existential mistake for them). This shows that the process was Byzantine even to the intellectual elites of our space – yet harmful only to
  entities the size of Nameshop.
• While ICANN could have easily, immediately and appropriately informed me that .idn appeared on a list, ICANN took months to do so – timely response would have enabled Nameshop to correct the error at or almost at the time the application; Nameshop learnt about .idn being an alpha3 country code from others and informed ICANN, and requested to be allowed to change the string by the “Change Request” process which became an extended part of the application process.
• After all the delays related processes of evaluation, and gaps in review processes that stymied substantive review, ICANN invited Nameshop to enter into an IRP, a review process prohibitively expensive and burdensome to be exercised by the type of applicant the new gTLD program supposedly encouraged; we have so far engaged in the cooperative engagement process. It is not our desire to engage in adversarial litigation on this matter.
• A few other TLD applicants were permitted to change their string, after the “reveal day”. So, this issue is not black and white, it is a situation of ICANN being fair to many others but being selectively unfair concerning the string .Internet.

Where Domain Incite cites ICANN that there was, “careful review of the application,” that review was to verify if process routines were followed on paper, but with a firm resistance to
review the substance of the issue placed before ICANN. This is made clear in the various reports ICANN submitted where the reviewing parties did not perform a substantive review
either in its Board Reconsideration or even in the Ombudsman processes.

ICANN contends that it followed the due process, but following “a process” for the sake of documentation does not mean that “due process” was accorded. As observed by the Board
Governance Committee, “the reconsideration process does not allow for a full-scale review of a new gTLD application.” All of this amounts to a process severely limited by design, severely
limited in independence, and with limited notions of accountability.

Nameshop, as the applicant for the TLD .Internet, is not a large business corporation of a size typical of ICANN’s new application process. Nonetheless, Nameshop continues to contend that
it is well within ICANN’s processes to address these very process gaps to delegate .Internet; this has been an ongoing and amicable conversation.

One of the goals of the new gTLD program was to facilitate DNS usage and DNS usage for good in new areas of the globe. Delegating .Internet to Nameshop would achieve a significant milestone in ICANN’s new gTLD program. The current global health crisis amplifies ICANN’s role several fold, and in this context, Nameshop offers this proposal to present a clean TLD namespace to address multiple issues arising out of the pandemic situation, to use the space with a focus on being of help in managing the crisis, and more in causing ideas for renewal, not by Nameshop’s own strengths, but by the collective strengths and merits of the ICANN community.

World’s most deluded new gTLD applicant makes coronavirus pitch

Indian new gTLD applicant Nameshop, which still refuses to accept defeat eight years after its application for .idn was rejected, has a new coronavirus-related pitch to try to persuade ICANN to please, please, give it a gTLD.

You may recall that this company applied for .idn in 2012, overlooking the fact that IDN was banned as the reserved three-letter country code for Indonesia.

Ever since the mistake was noticed, Nameshop has been trying to convince ICANN to let it change its string to .internet, which nobody else applied for, requests that have been repeatedly rejected.

The newest Nameshop plea to ICANN (pdf) pitches .internet as a space where IGOs, NGOs and others could build or host web sites dedicated to coronavirus-related activities.

The company says it wants to:

temporarily — for the length of the pandemic crisis — operate the TLD with a request for heightened involvement of ICANN and the ICANN Community in the interest of making use of the DNS technologies, to help Government Agencies and Communities involve, increase and optimize their efforts to manage the Crisis and the ensuing recovery and renewal.

It wants to offer:

a clean new space for IGOs and NGOs to come together in their efforts to communicate, collaborate, generate solutions and expeditiously resolve the health crisis while also enabling organizations to collaborate on reconstruction efforts

The company says it would not make any money on .internet until after coronavirus is solved.

It’s also offering to set aside a quarter of its profits for good causes.

I don’t know whether Nameshop is motivated by a genuine desire to do good — as so many are during the pandemic crisis — or a sneaky strategy to shame ICANN into giving it its string change. Either way, the plan is pure delusion.

The reason ICANN has continually rejected Nameshop’s request for a string change from .idn to .internet for the last eight years is that it would set a precedent allowing any applicant to apply for any nonsense string and later change it to a desirable, uncontested string.

That hasn’t changed.

But while Nameshop has been tilting at windmills, ICANN has been earning interest on its $185,000 application fee, which I’m sure could be put to a far better use if Nameshop simply requested the full refund ICANN has offered.

“Just give up!” ICANN tells its most stubborn new gTLD applicant

ICANN has urged the company that wants to run .internet as new gTLD to just give up and go away.
The India-based company, Nameshop, actually applied for .idn — to stand for “internationalized domain name” — back in the 2012 application round.
It failed the Geographic Names Review portion of the application process because IDN is the International Standards Organization’s 3166-1 three-letter code for Indonesia, and those were all banned.
While one might question the logic of applying for a Latin-script string to represent IDNs, overlooking the ISO banned list was not an incredibly stupid move.
Even a company with Google’s brainpower resources overlooked this paragraph of the Applicant Guidebook and applied for three 3166-1 restricted strings: .and, .are and .est.
But rather than withdraw its .idn bid, like Google did with its failed applications, Nameshop decided to ask ICANN to change its applied-for string to .internet.
There was a small amount of precedent for this. ICANN had permitted a few applicants to correct typos in their applied-for strings, enabling DotConnectAfrica for example to correct its nutty application for “.dotafrica” to its intended “.africa”.
But swapping out .idn for .internet was obviously not a simple correction but rather looked a complete upgrade of its addressable market. Nobody else had applied for .internet, and Nameshop was well aware of this, so Nameshop’s bid would have been a shoo-in.
To allow the change would have opened the floodgates for every applicant that found itself in a tricky contention set to completely change their desired strings to something cheaper or more achievable.
But Nameshop principal Sivasubramanian Muthusamy did not take no for an answer. He’s been nagging ICANN to change its mind ever since.
There’s a lengthy, rather slick timeline of his lobbying efforts published on the Nameshop web site.
He filed a Request for Reconsideration back in 2013, which was swiftly rejected by the ICANN board of directors.
In July 2017, he wrote to ICANN to complain that Nameshop’s string change request should be treated the same as any other:

It seems that if ICANN can allow string changes from a relatively undesirable name to a more desireable name based on misspelling, then ICANN should allow a change from a desireable name in three characters(IDN) to longer name in eight characters (Internet) based on confusion with geographical names

Meetings with ICANN staff, the Ombudsman, the Governmental Advisory Committee and others to discuss his predicament several times over the last several years have proved fruitless.
Finally, today ICANN has published a letter (pdf) it sent to Muthusamy on Friday, urging him to ditch his Quixotic quest and get his money back. Christine Willett, VP of gTLD operations, wrote:

Given we are unable to take further action on Nameshop’s application, we encourage you to withdraw the application for a full refund of Nameshop’s application fee.

I doubt this is the first time ICANN has urged Nameshop to take its money and run, but it seems ICANN is now finally sick of talking about the issue.
Willett added that ICANN staff and directors “politely decline” his request for further in-person meetings to discuss the application, and encouraged him to apply for his desired string in the next application round, whenever that may be.

Two more new gTLD bids bite the dust

ICANN appears to have formally killed off two new gTLD applications that had asked for subsidized application fees.
The bids for .idn and .ummah both failed to meet the criteria of ICANN’s Applicant Support Program back in March, but were only officially marked as dead over the weekend.
The .ummah application was voluntarily withdrawn by Ummah Digital, while the applicant for .idn (an Indian company called NameShop) unsuccessfully fought the decision.
Nevertheless, NameShop has now been flagged on ICANN’s site with “Did not meet all criteria” for the Applicant Support Program.
We’re taking this as a signal it’s been officially kicked out of the current application round and have updated the DI PRO database accordingly.
As well as failing applicant support, NameShop would have failed the Geographic Names component of its Initial Evaluation because IDN is the reserved three-letter country code for Indonesia.
NameShop had attempted to change its application from .idn to .internet — something that would no doubt have cause a deal of consternation among potential objectors and other applicants.
By flunking the company on the applicant support criteria, ICANN has luckily avoided having to make that difficult call.