Go Daddy plans to offer customers affected by its downtime yesterday a “good faith gesture” in the coming days.
We have let our customers down and we know it. I cannot express how sorry I am to those of you who were inconvenienced. We will learn from this.
I’d like to express my profound gratitude to all our customers. We are thankful for your straightforward feedback and the confidence you have shown in us.
In appreciation, we will reach out to affected customers in the coming days with a good faith gesture that acknowledges the disruption. We are grateful for your continued loyalty and support.
The post does not specify the nature of the gesture.
Some customers will have lost money as a result of the downtime, which lasted about up to six hours, but there will be many more who won’t have even noticed they were affected.