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Reported mass exodus from .com explained

Kevin Murphy, August 15, 2014, 11:47:11 (UTC), Domain Registries

Did Verisign suffer from a massive 2,600% increase in the number of deleted .com domain names this April?

Not quite, although the bizarre spike in deletes may have highlighted an area where the company was previously out of compliance with its ICANN Registry Agreements.

April’s .com registry report, filed with ICANN and published last week, shows 2.4 million domains were deleted, compared to just 108,000 in March and 90,000 in April 2013.

The spike looks surprising, and you may be tempted to think it is in some way related to the arrival of new gTLDs.

But look again. Could .com, a registry with over 116 million domains under management, really only see roughly 100,000 deletes every month? Clearly that number is far too low.

So what’s going on? I asked Verisign.

The company said that it has implemented “voluntary” changes to its reporting of deleted domains, based on the standard new gTLD Registry Agreement, which specifies what must be reported by new gTLD registries.

It said:

Prior to the April 2014 monthly reports, and per the ICANN gTLD registry reporting guidelines, Verisign reported on only deleted domains outside of any grace period.

There are five “grace periods” permitted by ICANN contracts: the Add Grace Period, Renew/Extend Grace Period, Auto-Renew Grace Period, Transfer Grace Period, and Redemption Grace Period.

The familiar Add Grace Period allows registrars to cancel registrations within a week of registration if the registrant made a typo, for example, and asked for a refund.

The Redemption Grace Period covers domains that have expired and do not resolve, but can still be restored for 30 days at the request of the registrant.

According to Verisign, before April, domains that were deleted outside of any of the five grace periods were reported as “deleted-domains-nograce”.

From April, the company is reporting domains only as “deleted-domains-nograce” if they delete outside of the Add Grace Period.

According to my reading of the .com contract, that’s what Verisign should have been doing all along.

The contract, which Verisign and ICANN signed in late 2012, defines “deleted-domains-nograce” only as “domains deleted outside the add grace period”. There’s no mention of other grace periods.

The same definition can be found in the 2006 contract.

It appears to me that Verisign may have been under-reporting its deletes for quite some time.

Verisign said in response that it does not believe it has a compliance issue. A spokesperson said: “[We] voluntarily updated our reporting of deleting domain names so that our reporting is aligned with ICANN’s reporting clarifications for the new gTLDs.”

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Comments (2)

  1. IDN says:

    Verisign please voluntarily update on the new IDN gTLD’s you have applied for.

  2. Andrew says:

    Verisign’s response about it being a compliance issue sounds a lot like its response about claimiong 100% uptime for whois in a month in which it wasn’t working 100%.

    “while non-persistent but nevertheless inaccurate responses are undesirable, they did not constitute what common understanding would call service unavailability. ”

    In other words, B.S.

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