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DreamHost hit with big breach notice

Kevin Murphy, November 3, 2014, 13:17:23 (UTC), Domain Registrars

DreamHost, a web hosting provider which says it hosts over 1.3 million web sites, has been hit with a lengthy ICANN compliance notice, largely concerning alleged Whois failures.

The breach notice raises questions about the company’s popular free Whois privacy service.

Chiefly, DreamHost has failed to demonstrate that it properly investigates Whois inaccuracy complaints, as required by the Registrar Accreditation Agreement, according to ICANN.

The notice contains numerous other complaints about alleged failures to publish information about renewal fees, its directors and abuse contacts on its web site.

The domain highlighted by ICANN in relation to the Whois failure is senect.com

ICANN sent three compliance notices to DreamHost concerning a Whois inaccuracy report for the domain name and requested DreamHost demonstrate that it took reasonable steps to investigate the Whois inaccuracy claims. DreamHost’s failure to provide documentation demonstrating the reasonable steps it took to investigate and correct the alleged Whois inaccuracy is a breach of Section 3.7.8 of the RAA.

Weirdly, senect.com has been under private registration at DreamHost since the start of 2012.

ICANN seems to be asking the registrar to investigate itself in this case.

DreamHost offers private registration to its customers for free. It populates the Whois with proxy contact information and the registrant name “A Happy DreamHost Customer”.

DomainTools associates “A Happy DreamHost Customer” with over 710,000 domain names.

As an accredited registrar, DreamHost had over 822,000 gTLD domain names at the last count. According to its web site, it has over 400,000 customers.

The breach notice also demands the company immediately start including the real contact information for its privacy/proxy customers in its data escrow deposits.

ICANN has given the company until November 21 to resolve a laundry list of alleged RAA breaches, or risk losing its accreditation.

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