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Amazon plotting registrar workaround?

Kevin Murphy, March 3, 2016, 14:54:21 (UTC), Domain Registries

Amazon has given an early hint at how it may manage its new gTLD registries.

The company seems to be planning to make its own web site the place to go to for its new gTLD domains, relegating registrars to secondary players in the sales path.

It also seems to be planning to up-sell registrants with services, possibly including hosting, before they even get to the registrar’s storefront.

Amazon has filed a Registry Services Evaluation Process request with ICANN, relating to its gTLD .moi (French for “.me”) covering a “Registration Authentication Platform”.

.moi isn’t a brand, but Amazon says it plans to verify registrant “eligibility” before allowing a registration to take place.

To date, it has not revealed what the eligibility requirements for .moi are.

Its RSEP filing says that it intends to offer registrants a suite of optional add-on “technology tools or applications” at the point of verification.

Crucially, that’s before they get bounced to their registrar of choice to actually register the name.

Amazon is basically putting its up-sell pitch into the sales path before registrars get to do the same.

The RSEP explains it like this:

After the customer selects the Technology Tools of interest and/or ancillary products or services (if any), the customer will select its registrar of choice from among the complete list of .MOI-accredited registrars and be directed to that registrar’s site to permit that registrar to collect the required registrant information for the domain name registration, and to submit payment for the selected .MOI domain name. Upon completion of these steps, the registrar, through the normal EPP processes, shall transmit the required registration information to the Registry and the .MOI domain name shall be registered. A customer that first visits a .MOI-accredited registrar’s website will be directed to the Registry’s .MOI website to undergo the process noted above. After pre-registration policy verification, those customers will be transitioned back to the originating registrar’s site.

The RSEP does not explain what the “technology tools” are, but I’d be very surprised if they did not include for example web hosting, a staple higher-margin registrar product.

It’s not entirely clear what, if any, consultations Amazon has had with registrars regarding its proposals. The RSEP language is evasive:

Amazon Registry reached out to several registrars to have general discussions about their experience with pre-registration policy verification and how that experience (including customer experience) could be improved. Any consultations that may have occurred regarding the Technology Tools and the ancillary products and services would have occurred subject to a Mutual Non-Disclosure Agreement and cannot be disclosed.

Currently, the RSEP only covers .moi. Amazon would have to file additional RSEPs if it wanted the new service applied to its 32-TLD-strong portfolio, which includes the likes of .book, .song and .tunes.

ICANN has already made a preliminary determination that the RSEP “does not raise significant competition, security or stability issues”.

As usual, there’s a public comment period, which ends April 14.

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Comments (1)

  1. cowabunga says:

    Too many hurdles, it wont work. Registrars wont be able to upsell or crosssell their own products, so they wont be interested in helping sell the domains. They should learn from M&M, registrars are needed on board to help get the products out there.

    Registrants just want to be able to buy a domain securely and efficiently not wading through page after page of “tick to decline” products before even getting to the registrar let alone the checkout.

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