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New gTLDs pummel .net below 15 million domains

Kevin Murphy, January 2, 2015, Domain Registries

Verisign’s .net gTLD has had a disappointing start to 2015, as its zone file dipped below 15 million domains for the first time since achieving the milestone.
As of last night, .net had 14,998,404 names in its zone, a daily dip of over 10,000 domains.
That’s down by about 200,000 names from the roughly 15.2 million it had in March 2014, the earliest count for which I have records.
The gTLD first passed 15 million in August 2013, according to a celebratory blog post at the time.
Verisign has previously blamed the “confusion” created by the launch of new gTLDs for the decline, which was inexorable in 2014.
In October, CEO James Bidzos told financial analysts that “.net may be more susceptible to that confusion that swirls around new gTLDs.”
My similar view is that the existence of new gTLDs is causing people to wake up to the fact that defensive or shopping cart up-sell .net registrations are now superfluous, and that the days of .net riding on big brother .com’s coat-tails may be numbered.
There are still about 31,000 dark .net domains — registered names not present in its zone file — according to Verisign.
At the end of August 2014, .net had 15,569,398 registered names, according to the most recent available ICANN registry report.

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.uk suspension problems worse than I thought

Kevin Murphy, December 31, 2014, Domain Registrars

Problems validating the addresses of .uk domain registrants, which caused one registrar to dump the TLD entirely, are broader than I reported yesterday.
Cronon, which does business as Strato, announced last week that it has stopped selling .uk domain names because in more than a third of cases Nominet, the registry, is unable to validate the Whois data.
In many cases the domain is subsequently suspended, causing customer support headaches.
It now transpires that the problems are not limited to .uk second-level names, are not limited to UK registrants, and are not caused primarily by mailing address validation failures.
Michael Shohat, head of registrar services at Cronon, got in touch last night to clarify that most of its affected customers are in fact from its native Germany or from the Netherlands.
All of the affected names are .co.uk names, not .uk SLDs, he added.
And the validation is failing in the large majority of cases not due to Nominet’s inability to validate a mailing address, but rather its inability to validate the identity of the registrant.
“This is where the verification is failing. The database they are using can’t find many of our registrants’ company names,” Shohat said.
“So 30% of our registrations were being put on hold, almost all of them from [Germany] and [the Netherlands], and 90% of them because of the company name. We checked lots of them and in every single case the name of the company was correct, and the address as well,” he said.
Michele Neylon of the ICANN Registrar Stakeholders Group said that Cronon is not the only registrar to have been affected by these issues. Blacknight Solutions, the registrar Neylon runs, has been complaining about the problem since May.
According to Neylon, the Nominet policy causing the issue is its data quality policy, which covers all .uk and .co.uk (etc) names.
The policy itself is pretty vague — Nominet basically says it will work with each individual registrar to determine a baseline of what can be considered a “minimum proportion of valid data”, given the geographic makeup of the registrar’s customer base.
Domains that fail to meet these criteria have a “Data Quality Lock” imposed — essentially a suspension of the domain’s ability to resolve.
Earlier this year, Nominet did backtrack on plans to implement an automatic cancellation of the names after 30 days of non-compliance, following feedback from its registrars.
“It’s disappointing that Cronon have taken this step; we hope they will consider working with us to find a way to move forward,” a Nominet spokesperson added.
She said that the registry has over recent years moved to “more proactive enforcement” of Whois accuracy. She pointed out that Nominet takes on the “lion’s share of the work”, reducing the burden on registrars.
“However, our solution does not include non-UK data sets to cross-reference with, so it is possible that some false positives occur,” she said. “Registrars with a large non-UK registrant bases, who are not accredited channel partners, would be affected more than others.”
An Accredited Channel Partner is the top tier of the three Nominet offers to registrars. It has additional data validation requirements but additional benefits.
While .co.uk domains are not limited to UK-based registrants, all .uk SLD registrants do need to have a UK mailing address in their Whois for legal service.
The company’s inability to validate many non-UK business identities seems to mean .co.uk could also slowly become a UK-only space by the back door.

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Big registrar dumps .uk — a glimpse of Christmas future?

Kevin Murphy, December 30, 2014, Domain Registrars

German registrar Cronon, which retails domains under the Strato brand, has stopped carrying .uk domains due to what it says are onerous Whois validation rules.
In a blog post, company spokesperson Christina Witt said that over one third of all .uk sales the registrar has been making are failing Nominet’s registry-end validation checks, which she said are “buggy”.
With the introduction of direct second-level registration under .uk, Nominet introduced a new requirement that all new domains must have a UK address in the Whois for legal service, even if the registrant is based overseas.
According to its web site, Nominet checks registrant addresses against the Royal Mail Postcode Address file, which contains over 29 million UK addresses, and does a confidence-based match.
If attempts to match the supplied address with a UK address in this file prove fruitless, and after outreach to the registrant, Nominet suspends the domain 30 days after registration and eventually deletes it.
It’s this policy of terminating domains that has caused Strato to despair and stop accepting new .uk registrations.
“Databases of street directories or company registers are often inaccurate and out of date,” Witt wrote (translated from the original German). “The result: addresses that are not wrong, in fact, are be found to be invalid.”
Nominet is throwing back over a third of all .uk names registered via Strato, according to the blog post, creating a customer support nightmare.
Its affected registrants are also confused about the verification emails they receive from Nominet, a foreign company of which they have often never heard, Witt wrote.
I don’t know how many .uk names the registrar has under management, but it’s reasonably large in the gTLD space, with roughly 650,000 domains under management at the last count.
If Strato’s claim that Nominet is rejecting a third of valid addresses (and how Strato could know they’re valid is open to question), that’s quite a scary statistic.
Nominet seems to be using an address database, from the Royal Mail, which is about as close to definitive as it gets. And it’s only verifying addresses from a single country.
I shudder to imagine what the false negative rate would be like for a gTLD registrar compelled to validate addresses across 200-odd countries and territories.
The latest version of the ICANN Registrar Accreditation Agreement requires registrars to partially validate addresses, such as checking whether the street and postal code exist in the given city, but there’s no requirement for domains to be suspended if these checks fail.
[UPDATE: Thanks to Michele Neylon of the Registrars Stakeholder Group for the reminder that this RAA requirement hasn’t actually come into force yet, and won’t until the RrSG and ICANN come to terms on its technical and commercial feasibility.]
Where the 2013 RAA does require suspension is when the registrant fails to verify their email address (or, less commonly, phone number), which as we’ve seen over the last year leads to hundreds of thousands of names being yanked for no good reason.
If Strato’s story about .uk is correct and its experience shared by other registrars, I expect that will become and important data point the next time law enforcement or other interests push for even stricter Whois rules in the ICANN world.

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One company now owns almost a third of all registrars

Kevin Murphy, December 30, 2014, Domain Registrars

TurnCommerce acquired another 299 registrar accreditations from ICANN over Christmas week.
The company, which is behind domain properties including DropCatch.com, now has at least 452 registrars in its stable. That’s over 31% of the 1,456 total currently reported by Internic.
Each of the new accreditations is named “DropCatch”, followed by a number from 446 to 751. Each has a matching .com domain as its nominal base of operations and an associated LLC shell company.
At $4,000 a year for the base accreditation fee, TurnCommerce must be spending close to $2 million a year in ICANN fees alone.
Companies in the drop-catching business acquire large numbers of registrars in order to control more batches of connections with which to spam gTLD registries with “add” requests when potentially valuable domains expire and are deleted.
With almost a third of all accredited registrars now operating under the same control, one imagines TurnCommerce’s chances of securing the names it wants have been significantly improved.
As well as DropCatch, TurnCommerce runs retail registrar NameBright and premium sales site HugeDomains. It has plans to launch additional services at Expire.com and PremiumDomains.com shortly.
Its latest crop of registrars means ICANN has accredited over 2,200 companies since the gTLD registrar market was opened for competition 15 year ago, though many have allowed their contracts to lapse or, less frequently, have been terminated by ICANN compliance efforts.

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.baby and .mls fetch over $3 million each

Kevin Murphy, December 18, 2014, Domain Sales

ICANN and Power Auctions have completed December’s mini-batch of “last resort” new gTLD auctions, adding a total of $6.4 million to its mysterious auction cash pile.
Johnson & Johnson won .baby, fighting off five portfolio applicants and paying a winning bid of $3,088,888.
Meanwhile, the Canadian Real Estate Association beat Afilias to .mls, paying $3,359,000.
I called it for CREA earlier this week, noting that the organization wanted .mls enough that it filed two applications, a failed Community Priority Evaluation, and an unsuccessful Legal Rights Objection against Afilias.
ICANN has now raised over $34 million selling off 10 strings at last resort auctions, with prices ranging from $600,000 (.信息) to $6.7 million (.tech).
The money has been set aside for purposes currently undecided. At least one applicant wants ICANN to redistribute the cash to losing bidders, which I don’t think is particularly likely.

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Most new gTLDs use NameSentry after Famous Four signs with Architelos

Kevin Murphy, December 18, 2014, Domain Services

Architelos yesterday announced that Famous Four Media has signed up to use its NameSentry security service across its portfolio of new gTLDs.
The company said that it now has 60% of launched new gTLDs on the platform, which gives registries a way to view potentially abusive domain names and automate remediation. That’s over 250 TLDs.
Famous Four only has five delegated gTLDs currently, but it has another 30 active applications. The bulk of NameSentry’s TLD base comes from early adopter Donuts, which has 157. Rightside, with its 33 new gTLDs, is also a customer.
Architelos said that .build, .ceo, .lat, .luxury, and .ooo have also recently signed up to the service.

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Human glitch lets hackers into ICANN

Kevin Murphy, December 17, 2014, Domain Policy

It’s 2014. Does anyone in the domain name business still fall for phishing attacks?
Apparently, yes, ICANN staff do.
ICANN has revealed that “several” staff members fell prey to a spear-phishing attack last month, resulting in the theft of potentially hundreds of user credentials and unauthorized access to at least one Governmental Advisory Committee web page.
According to ICANN, the phishers were able to gather the email passwords of staff members, then used them to access the Centralized Zone Data Service.
CZDS is the clearinghouse for all zone files belonging to new gTLD registries. The data it stores isn’t especially sensitive — the files are archives, not live, functional copies — and the barrier to signing up for access legitimately is pretty low.
But CZDS users’ contact information and login credentials — including, as a matter of disclosure, mine — were also accessed.
While the stolen passwords were encrypted, ICANN is still forcing all CZDS users to reset their passwords as a precaution. The organization said in a statement:

The attacker obtained administrative access to all files in the CZDS. This included copies of the zone files in the system, as well as information entered by users such as name, postal address, email address, fax and telephone numbers, username, and password. Although the passwords were stored as salted cryptographic hashes, we have deactivated all CZDS passwords as a precaution. Users may request a new password at czds.icann.org. We suggest that CZDS users take appropriate steps to protect any other online accounts for which they might have used the same username and/or password. ICANN is providing notices to the CZDS users whose personal information may have been compromised.

As a victim, this doesn’t worry me a lot. My contact details are all in the public Whois and published on this very web site, but I can imagine other victims might not want their home address, phone number and the like in the hands of ne’er-do-wells.
It’s the second time CZDS has been compromised this year. Back in April, a coding error led to a privilege escalation vulnerability that was exploited to view requests by users to new gTLD registries.
Also accessed by the phishers this time around were several pages on the GAC wiki, which is about as interesting as it sounds (ie, not very). ICANN said the only non-public information that was viewed was a “members-only index page”.
User accounts on the ICANN blog and its Whois information portal were also accessed, but apparently no damage was caused.
In summary, the hackers seem to have stolen quite a lot of information they could have easily obtained legitimately, along with some passwords that may allow them to cause further mischief if they can be decrypted.
It’s embarrassing for ICANN, of course, especially for the staff members gullible enough to fall for the attack.
While the phishers made their emails appear to come from ICANN’s own domain, presumably their victims would have had to click through to a web page with a non-ICANN domain in the address bar order to hand over their passwords.
That’s not the kind of practice you’d expect from the people tasked with running the domain name industry.

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Hotly contested gTLDs up for auction tomorrow

Kevin Murphy, December 16, 2014, Domain Registries

ICANN’s fifth set of last-resort new gTLD auctions is set for tomorrow and it’s another small batch.
Just two contention sets — .baby and .mls — are set to be resolved, with ICANN stashing the winning bids into its special fund.
.baby is hotly contested with no fewer than six applicants — five portfolio applicants and one big brand.
Will Johnson & Johnson get what was once a single-registrant “closed generic”, or will Donuts, Google, Radix, Famous Four or Minds & Machines prevail?
Meanwhile, .mls (for “multiple listing service”, a type of real estate listings aggregation service popular in North America) is a two-horse race between Afilias and the Canadian Real Estate Association.
I’m tempted to call this one for CREA. The organization is so desperate for the .mls gTLD that it filed two applications, one “community” and one vanilla.
The community application was withdrawn earlier this year when CREA scored 11 out of 16 points on its Community Priority Evaluation, failing to pass the 14-point threshold.
The organization even filed a Legal Rights Objection against Afilias in attempt to kill off the competition, which also failed.
Having fought off these challenges, Afilias is either going to get the gTLD or walk away empty-handed. The last resort auction does not compensate unsuccessful bidders for their investments.

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As .trust opens for sunrise, Artemis dumps .secure bid

Kevin Murphy, December 16, 2014, Domain Registries

Amazon is now the proud owner of the .secure new gTLD, after much smaller competing applicant Artemis Internet withdrew its bid.
Coincidentally, the settlement of the contention set came just yesterday, the day before Artemis took its .trust — which I’ve described as a “backup plan” — to sunrise.
I assume .secure was settled with a private deal. I’ve long suspected Artemis — affiliated with data escrow provider NCC Group — had its work cut out to win an auction against Amazon.
It’s a shame, in a way. Artemis was one of the few new gTLD applicants that had actually sketched out plans for something quite technologically innovative.
Artemis’ .secure was to be a “trust mark” for a high-priced managed security service. It wasn’t really about selling domain names in volume at all.
The company had done a fair bit of outreach work, too. As long ago as July 2013, around 30 companies had expressed their interest in signing up as anchor tenants.
But, after ICANN gave Amazon a get-out-of-jail-free card by allowing it to amend its “closed generic” gTLD applications, it looked increasingly unlikely Artemis would wind up owning the gTLD it was essentially already pre-selling.
In February this year, it emerged that it had acquired the rights to .trust from Deutsche Post, which had applied for the gTLD unopposed.
This Plan B was realized today when .trust began its contractually mandated sunrise period.
Don’t expect many brands to apply for their names during sunrise, however — .trust’s standard registration policies are going to make cybersquatting non-existent.
Not only will .trust registrants have their identities manually vetted, but there’s also a hefty set of security standards — 123 pages (pdf) of them at the current count — that registrants will have to abide by on an ongoing basis in order to keep their names.
As for Amazon, its .secure application, as amended, is just as vague as all of its other former bids for closed, single-registrant generic strings (to the point where I often wonder if they’re basically still just closed generics).
It’s planning to deploy a small number of names to start with, managed by its own intellectually property department. After that, its application all gets a bit hand-wavey.

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Last resort gTLD auction loser wants share of $5m winning bid

Kevin Murphy, December 10, 2014, Domain Registries

An unsuccessful new gTLD applicant wants ICANN to share the proceeds of its “last resort” auction with itself and the other losing applicants.
Aesthetics Practitioners Advisory Network had applied for .salon, but found itself in a contention set with three other applicants and was ultimately beaten at auction by a winning bid of over $5 million from Donuts.
Now, the company has written to ICANN to ask for the money from the ICANN-run auction to be shared out among the losing bidders in much the same way as it is when a contention set goes to private auction.
APAN CEO Tina Viney wrote (pdf):

On the basis that ICANN received such a large amount ($5.175million) for the bidding of this auction it would be fair and equitable for the losing parties to be considered in the distribution of the winning financial bid. We believe that ICANN should review this consideration for losing parties who have had to incur numerous costs, not just the application fee, but also toward the preparation of documents so that we could meet with ICANN’s requirements. These include, but are not limited to registry fees, solicitor’s fees, financial services, not to mention the enormous amount of time that is required of an applicant in preparing for their application.
As a result, we respectfully request ICANN as part of their funds distribution policy to consider the applicants who did not win at the auction, BUT WERE SUCCESSFUL IN PASSING THE EVALUATION PROCESS.

She said that private auctions, which allow losing applicants to recoup some or all of their costs, should be mandatory when a majority of the applicants in a contention set want one.
In .salon’s case, one of the four applicants didn’t agree to a private auction, according to Viney. As Donuts is the enthusiastic pioneer of the private auction concept, that means the holdout was either DaySmart Software or L’Oreal.

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