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TLD Health Check from DI is the first business intelligence tool for the new gTLD era

Kevin Murphy, March 11, 2013, Domain Services

DI today introduces TLD Health Check, an industry-first business intelligence service that enables users to quickly and easily monitor the performance of top-level domains.
TLD Health Check is software as a service. It allows anyone to not only track the growth of gTLDs new and old, but also to compare TLD popularity and abuse levels across the industry.
TLD Health Check is launching with 27 interactive charts and tables that make it simple for users to:

  • TLD Health Check screenshotMonitor the growth of gTLD registries. gTLD growth (or shrinkage) can be tracked against multiple criteria including domains under management, newly added domains, renewals and deleted domains. Based on official registry reports, the service also dynamically calculates metrics such as average registration periods, enabling users to gauge registrant confidence in each gTLD’s relevance and longevity.
  • Rank TLDs by popularity. TLDs can have lots of domains, but which TLDs are being visited most often by regular internet users? TLD Health Check aggregates TLD data from Alexa’s list of the top one million most-popular domain names, to figure out which TLDs web surfers actually use on a daily basis.
  • Compare abusive activity across 300+ TLDs. TLD Health Check calculates TLD abuse data from several major third-party malware and phishing domain lists, letting you instantly compare abuse levels between every live TLD.
  • Track cybersquatting levels by TLD. Drawing on a database of over 75,000 UDRP decisions, TLD Health Check lets you compare TLDs to see where the major cybersquatting enforcement is happening. DI PRO’s intelligent algorithms allow you to see only successful UDRP cases.
  • TLD Health Check screenshotMeasure registrar market share. Different registrars excel at selling different TLDs. TLD Health Check measures registrar growth and ranks companies by their market share in each TLD.
  • (Coming Soon) Monitor secondary market activity. Leveraging a database of tens of thousands of reported domain name sales, you can see where the secondary market action is.

The services is built on top of a massive database, over two years in the making, comprising hundreds of thousands of records dating back to 1999. Our data sets are updated hourly, daily, weekly and monthly.
Get Access
TLD Health Check screenshotTLD Health Check is currently in open subscriber beta, and we have an aggressive program of weekly feature upgrades and additions planned for the next few months.
The service can be accessed now by DI PRO subscribers, for no additional charge.
If you’re not already a PRO subscriber, please visit our subscriptions page to sign up for instant access.
New Monthly Subscription Option
To coincide with the launch of TLD Health Check, and in response to many reader requests, today we’re also announcing a new monthly subscription option for DI PRO.
Not only that, but any new subscriptions processed before March 15 will receive a perpetual $10-per-month discount if the subscriber uses the discount code NYC when subscribing.
DI is attending the Digital Marketing & gTLD Strategy Congress in New York today and tomorrow. Fellow attendees are welcome to request an in-person TLD Health Check demo.

Architelos runs new gTLD market readiness survey

Kevin Murphy, February 13, 2013, Domain Services

New gTLD consultancy/software provider Architelos is carrying out a survey of new gTLD applicants in an effort to gauge how ready they are to launch.
The company is of the view that many applicants are under-prepared for the amount of work coming down the pike when they finally pass through ICANN’s long-running evaluation process.
The five-minute Q&A covers areas such as financial planning, compliance, hiring and launch marketing.
It’s also a way for Architelos to prospect for potential customers, though responses can be anonymous if desired.
If you’re an applicant, you can participate in the survey here.

Google, L’Oreal execs tapped for new gTLD summit

Kevin Murphy, February 11, 2013, Domain Services

Executives from Google, L’Oreal and The Boston Globe have been lined up to speak at the new gTLD marketing conference taking placing New York next month.
Hal Bailey, director of Google’s domains business, will speak on the panel “Domains in 2015, 2020, 2025: A View of the dot Future” at the Digital Marketing & gTLD Strategy Congress, according to organizers.
L’Oreal’s chief digital officer has dropped out of the conference, but he has been replaced by Brigitte King, senior vice president of the company’s digital business.
L’Oreal and Google are two of the new gTLD applicants currently under fire for applying for so-called “closed generic” gTLDs, which could make for some interesting discussions.
King will chair the conference and deliver a keynote entitled “The L’Oreal Story: Building Beauty Brands with Digital, Data and Direct Relationships”. L’Oreal has applied for 13 new gTLDs.
The Boston Globe, which has applied for .boston, is sending Jeff Moriarty, it vice president for digital products, and industry IP lawyer Bart Lieben to talk about the newspaper’s plans for the gTLD.
Momentum Consulting, which is organization the dot-brand focused event, says it has 80 confirmed attendees and is on target to have more than its expected 120 by the time ticket sales close.
DI will also be in attendance. I’m hosting a fireside chat with ICANN’s Sally Costerton, head of stakeholder relations.
The conference runs March 11-12 in New York City.

It’s official: people hate the domain name industry

Kevin Murphy, January 25, 2013, Domain Services

I’ve said it many times before: the domain name industry has problems with its reputation. But now the official figures are in that — apparently — prove it.
According to ICANN CEO Fadi Chehade, the industry is perceived four times worse the IT industry average.
That figure — whatever it means — came out of a “reputational analysis” study conducted by expensive consultants hired by ICANN, Chehade told registrars and registries in Amsterdam today.
“The results were not flattering,” he said. “The negative perception of our industry runs four times the IT industry average.”
“Our industry is not a well-established or well-received industry,” Chehade said.
A second study conducted by a pricey PR firm — which looked at media coverage and polled the big three tech industry analysis firms — apparently confirmed the results.
“None of the three top analysts cover our sector,” he said. “They don’t even look at it.”
“Let’s stop the constant attacking of our registrars and registries,” he later added.
“Are there bad actors? Every industry has bad actors, but ours are somehow featured all the time in the media,” he said. “How about if we talk about the good guys that do real works and serve their communities and help businesses thrive? That’s the story I want to tell.”
Chehade said he’d shared the results of the two studies with the CEOs of major registrars at a roundtable discussion at ICANN HQ last week.
He said he’s trying to reach out to analysts to engage more with ICANN in a bid to improve the industry’s reputation.
“As the new gTLD program rolls in the second half of this year, it’s very important that we’re prepared with the right people in these places so our perception, and how the industry talks about us, is the right thing,” he said.
Chehade, who’s been at the World Economic Forum in Davos, Switzerland this week, also pointed to a pronounced lack of awareness of the domain name sector among other industry leaders.
“Out of the CEOs I met — and I met many — I’d say half of them don’t know who we are,” Chehade said.
He said that one profile-raising idea that came out of his registrar CEO round-table was to create “the first DNS world conference… a true business and industry conference”.
There’s also talk about a “good housekeeping” seal for well-behaved domain name industry companies.
“If it’s perception issue or an actual issue, we need to do things that start showing the world we are a responsible industry,” he said.
Chehade plans to meet next month with registry CEOs and invited new gTLD applicant back-ends, and later with the leaders of ccTLD registries.

Check out our Trademark Clearinghouse Cost Calculator

Kevin Murphy, January 24, 2013, Domain Services

The forthcoming Trademark Clearinghouse — which will underpin Sunrise periods in new gTLDs as well as the new Trademark Claims service — released its price list yesterday.
Two payment mechanisms are expected to be available: Basic, for trademark owners with 10 or fewer trademarks, and Advanced, for large trademark portfolio owners and companies that wish to act as submission agents (such as digital brand management companies).
As the prepaid Advanced system is somewhat complex, with five tiers of discount and an accumulating points-based mechanism for determining eligibility, we’ve designed a simple, easy-to-use tool for helping companies calculate their likely fees.
DI PRO subscribers can check out the Trademark Clearinghouse Cost Calculator here.
Simply enter how many one-year, three-year and five-year registrations you expect to make, and the tool will present three pricing scenarios, designed to show what possible savings could be made by submitting longer-term registrations before others.
The tool also supports the Early Bird bonuses that the Clearinghouse intends to offer. These bonuses make it easier to achieve discounts more quickly, but only for registrations are submitted before the first new gTLD’s Sunrise period goes live.
The under-the-hood calculations are based on the official pricing scheme published yesterday by the Clearinghouse here (in PDF format).

Trademark Clearinghouse prices revealed

Kevin Murphy, January 23, 2013, Domain Services

The cost of submitting trademarks to the forthcoming Trademark Clearinghouse will start at $150 per year, the Clearinghouse operator has revealed.
In a complex fee structure documents released this morning, the Clearinghouse outlines a range of discounting schemes that could reduce the cost to as little as $95 a year for big volume users.
But it looks like it’s going to be quite difficult to qualify for really substantial discounts.
Marks submitted to the Clearinghouse will eligible for the Trademark Claims service, which alerts the owners if someone registers a matching domain name, and may be eligible for new gTLD Sunrise periods.
The fees outlined today cover both services, though new gTLD registries will of course charge their own Sunrise fees on top of what the Clearinghouse asks.
The documents break down two types of pricing: basic credit card payments (for people with 10 trademarks or fewer) and advanced prepayment pricing, which is reserved for “agents”.
Agents will in most cases be digital brand management companies (think Melbourne IT or Markmonitor) but the Clearinghouse tells us that trademark owners can also become agents if they pre-pay.
The basic, credit-card tier costs $150 per year for a single trademark. The cost is reduced to $145 per year if the trademark owner registers the mark for three or five years.
The prepaid advanced tier is rather more complicated, based on the number of “status points” customers rack up.
A status point is earned for each trademark-year registered, with bonus points awarded for multi-year registrations and registrations made in a special “early bird” period (before the first-to-launch new gTLD’s Sunrise period begins).
Excluding these bonuses, agents would have to register over 100,000 trademark-years in order to qualify for $95-a-year pricing, which is the lowest available.
Multi-year registrations would make make the discounts kick in earlier, but only after certain milestones are passed.
The Clearinghouse document gives this example:

If you register the first 3,000 trademarks for a single year, they will be charged at 145 USD per registration. The next 22,000 will be charged at 135 USD. The next 35,000 registrations will be charged at 120 USD. For 60,000 registrations you will have paid 435,000 + 2,970,000 + 4,200,000 USD, or an average price of 126.75 USD

Smart agents will likely want to register their multi-year marks first, in order to earn bonus points and more quickly qualify for the cheaper rate on their single-year registrations.
Whether agents pass on their discounts to their customers is another matter entirely.
The Clearinghouse fees will be calculated based on the number of trademarks submitted, rather than the number of domain names matching those trademarks.
Each mark will automatically get up to 10 matching domain names entered into the database. If your trademark is “Joe’s Autos” your matching domain strings could be “joesautos”, “joes-autos” and even “joe-s-autos”.
Trademark owners will have to pay an extra dollar per year for each matching domain beyond 10.
The Clearinghouse — operated by Deloitte with a back-end provided by IBM — still plans to launch later in the first quarter this year.
You can download its pricing scheme from its web site.

Architelos sees sales double to $2 million in 2012

Kevin Murphy, January 14, 2013, Domain Services

New gTLD consultancy and software provider Architelos said it booked sales of $2 million in 2012, its second year in business, doubling its 2011 numbers.
The company said revenue for the year was $1.7 million. Architelos is bootstrapped and profitable.
Business was no doubt helped by the launch of TLD Sentry, its software service for managing abuse in TLD registries, which signed up Donuts and Top Level Domain Holdings as showcase clients.
The company plans to release another service, designed to help manage gTLD financials, during 2013.

DI to participate in New York new gTLD conference

Kevin Murphy, January 9, 2013, Domain Services

The agenda for the two-day Digital Marketing & gTLD Strategy Congress in New York this March has been published, and I’m happy to say that DI is involved.
The Congress is being organized by Momentum Consulting Group and I expect it to have a bigger focus on dot-brand gTLDs than any other event of its kind to date.
The keynote speaker on day one is Georges-Edouard Dias, the chief digital officer for L’Oreal, which has applied for 13 gTLDs. Executives from Interbrand and Citi will also be speaking.
I’ve agreed to host a “fireside chat” after lunch on the first day, with Sally Costeron, ICANN’s senior adviser to the CEO on stakeholder engagement. Audience participation will be encouraged.
The subject of the discussion is: “How TLDs Empower Consumers, Offer Choice and Provide New Opportunities for Brands”. Here’s what the conference brochure (pdf) says:

At the core of the new TLD program was the desire for choice, competition and innovation. The new TLD program will help the Internet become more global (including Chinese, Arabic, etc letters). This keynote will outline ICANN’s commitment to a long term strategy with a plan for a system and structure to support the objectives.

Several sessions are also planned on domain registration and branding strategies for companies that have not applied for their own new gTLDs.
Conference tickets range from $1,295 to $1,695, depending on when you book. The next price increase is coming January 18.

Amazon, Uniregistry, Verisign… here’s who won the new gTLDs lottery

Kevin Murphy, December 18, 2012, Domain Services

Amazon, Uniregistry and Verisign were among the luckiest companies competing in yesterday’s New gTLD Prioritization Draw, our preliminary analysis indicates.
ICANN spent nine and a half hours last night pulling lottery tickets from a drum in order to determine the order in which it will evaluate, negotiate and delegate new gTLD bids.
Applicants representing 1,766 applications bought tickets, a 92% turnout. Internationalized domain names were given special priority, but all other participants were treated equally.
A few hundred people — including Santa Claus, there to represent Uniregistry’s .christmas bid — showed up, with many more participating remotely.
Not many people stayed the course, however. In introductory remarks, ICANN CEO Fadi Chehade promised that the Draw would be “as boring as possible”, and it kept to his promise.
“I think it went really well,” ICANN’s new new gTLD program manager, Christine Willett, told DI today.
“I think people were really pleased and pleasantly surprised with how transparent it was,” she said. “We could have done it much faster electronically, but it wouldn’t have been as transparent.”
I’ve spent much of today drilling into the results of The Draw, using the DI PRO New gTLD Application Tracker, and here are some of my findings.
Uniregistry won the most contention sets.
Uniregistry, the portfolio applicant owned by domainer Frank Schilling, won more contention sets, in percentage terms, than other volume applicants.
This table shows the performance of the top 10 applicants (as measured by the number of contention sets they’re in).
[table id=10 /]
Getting the best draw number in a contention set is of course not indicative of any skill or of the quality of the applications, it just means the applicant got lucky.
Neither is it an indication of whether the applicant is likely to ultimately win their contention set; myriad other factors are in play.
There may even be some advantages to poorer draw numbers. We’ll get to that later.
Amazon is the luckiest portfolio applicant.
Amazon was the most successful applicant in the Draw of any company applying for 20 or more gTLDs, as measured by average prioritization numbers.
[table id=9 /]
The average for each applicant is of course affected positively by the number of IDN applications it filed, and negatively by the number of applications for which it opted out by not buying a ticket.
Amazon applied for 11 IDNs, increasing its average score, while Google did not buy tickets for 24 of its applications, substantially reducing its portfolio’s mean priority.
Likewise, Famous Four Media did not buy tickets for 12 of its applications.
Dot-brands fared less well, on average, than open gTLDs.
Single-registrant TLDs (which includes dot-brands and generic strings with single-registrant models, such as Google’s .blog application) had an average priority of 983, compared to 921 for TLDs we’ve identified as having “open” registration policies.
Verisign’s clients did better than most other registry back-ends.
Of the registry back-end providers named in more than 20 applications, China’s KNET fared best, with an average draw number of 328, according to our data. That’s to be expected of course, due to the inherent bias in the process towards IDN applications.
Of the rest, Verisign topped the list at 913 (to be expected again, given its own dozen IDN gTLD applications), followed closely by KSRegistry at 915. Minds + Machines got 930, Demand Media 942, Internet Systems Consortium 947 and Neustar 953.
OpenRegistry was unluckiest, with an average of 1,207, preceded by Google with 1,050 and GMO Registry with 1,027. CORE scored 1,000, ARI Registry Services 1,007, CentralNic 983 and Afilias 994.

Van Gelder leaves NBT, goes solo with consulting biz

Kevin Murphy, December 12, 2012, Domain Services

Stephane Van Gelder, who co-founded the French registrar Indom in 1999, is leaving the company at the end of the year.
He’s founding a new company, Stephane Van Gelder Consulting, saying he wants to provide consulting services to domain portfolio owners, registrars and registries.
Indom was acquired by European registrar holding company Group NBT two years ago for about $22 million.
Van Gelder was until October chair of ICANN’s Generic Names Supporting Organization Council, and has recently kindly provided DI with a few provocative guest posts.