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Twitter “completely unresponsive” on clickable domains

Kevin Murphy, February 21, 2024, 14:17:26 (UTC), Domain Tech

Elon Musk’s Twitter is “completely unresponsive” to outreach about Universal Acceptance of domain names, including problems such as the lack of linkification of new gTLD domains, according to an ICANN technologist.

Speaking at an ICANN 79 Prep Week session yesterday, senior UA technology manager Arnt Gulbrandsen said the Org has been attempting to work with major platforms such as Google’s Gmail and WordPress to encourage support for newer, longer gTLDs and internationalized domain names, but with mixed results.

“What we are doing is identifying the most important, the biggest actors… testing, reaching out or contributing changes,” he said. “We don’t work equally with all. If someone’s unresponsive, then we more or less stop talking to them and hope that they grow less important as time passes.”

“This means Twitter,” he said. “Twitter is completely unresponsive.”

Twitter and other platforms such as WhatsApp have been criticized recently by the people behind gTLDs including .music and .tube for failing to “linkify” their domains. When you tweet a .music domain without the http:// prefix it will not automatically become clickable, for example.

Twitter’s cut-off point for recognizing TLDs appears to be mid-2020. The three gTLDs delegated after that — .spa, .music and .kids — do not currently linkify.

Gulbrandsen said ICANN has been getting a more encouraging response from developers within the WordPress ecosystem, where ICANN discovered that UA support relies a great deal on just three software components maintained by volunteer developers — linkify-it, phpautolink and phpmailer.

“I’m really happy about the responses from some of these obscure, open-source maintainers,” he said. “They really want to do the best for the world, and they are volunteers mostly.”

Two of the identified components currently support UA and ICANN is working with phpmailer, he said. ICANN has also been contributing UA code even further down the stack, to programming languages such as Java, Python and Ruby, he said.

Gulbrandsen’s presentation came during the ICANN 79 Prep Week session on UA, which included contributions from members of various UA working groups and focused largely on IDN and email problems. You can listen to the session in full here.

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