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auDA chair quits days before vote to fire him

The chair of .au registry auDA has quit the job just three days before members were due to vote on a motion to fire him.

Stuart Benjamin, who took on the role in late 2015, faced a special member meeting on Monday that had just one resolution on its agenda:

That Stuart Benjamin be removed as a director of the Company with immediate effect.

Benjamin said today: “I have reached the view that there is no possible positive outcome for the organisation from the vote planned for Monday.”

That could mean he anticipated losing the vote, but it could also mean that he viewed a narrow victory as just as bad an outcome, optically, for auDA.

The confidence vote had been on the agenda due to a campaign at Grumpy.com.au organized by domainer/blogger Ned O’Meara.

Grumpy’s supporters reckon auDA has gone to the dogs over the last couple of years, with staff quitting or being fired en masse and an unwelcome culture of secrecy being imposed.

But Benjamin wrote:

As Chair I have overseen an increase in policy generation, in effective oversight, and in good governance.

We have also commissioned some of the largest member consultation projects in auDA’s history.

However, the auDA Board and members need to forge a different way of working together and I think there is a better chance for that to happen if I step away.

One bone of contention had been a new “code of conduct” that allowed auDA to revoke membership from any member who harassed or bullied staff.

Grumpy had opposed this measure because the code also included a gag order barring members from criticizing auDA in the media.

Benjamin took the opportunity to address this in his resignation announcement today, saying:

Everyone at auDA is open to robust criticism on strategy, policy and decision-making – that interaction makes us stronger. When that healthy engagement devolves into personal attacks on board members, the capacity of the organisation to attract and retain good people is affected.

I will continue to take a stand against cyber bullying and will not be deterred in standing up to anyone who thinks it is acceptable to personally attack staff and directors. I do not want my experiences to discourage others from running for election, or accepting an appointment, to this important organisation.

Another fractious issue, auDA’s decision to build a new in-house registry infrastructure, appears to have softened this week also.

The special general meeting is to proceed as planned on Monday. The only other items on the agenda are a CEO’s report and “any other business”.

Benjamin’s resignation letter to the .au community can be read here.

auDA now looking to outsource .au registry

Australian ccTLD overseer auDA appears to have softened its approach to overhauling the management of .au.

The organization said today that it’s now planning to look for an “outsourced registry operation” that will come online in July 2018.

In recent months, the company had been looking for suppliers to help it build a dedicated, in-house, .au infrastructure, in addition to keeping its outsourcing options open.

Today, auDA said that its recent request for expressions of interest had concluded. It said:

The [Registry Transformation Project] team have been very pleased with the strength of responses received and recommended to the auDA Board that auDA should proceed to the next stage of the project. The auDA Board subsequently resolved to undertake a formal Request for Tender (RFT) process. The RFT will be restricted to the respondents of the REOI with a scope to deliver an outsourced registry operation, based on auDA’s updated specifications, by July 2018.

It looks like any registry providers that did not get their foot in the door with the REOI are now permanently shut out of the process.

Additionally, it appears as though auDA has settled on an outsourced, rather than in-house, solution. Given the fact that the majority of the industry is based on service-based registry solutions, that had always seemed like a strong possibility.

auDA now plans to post a draft technical spec for comment August 14 and a formal request for tenders August 28, with a view to picking a winner in October/November for a July 2018 launch.

The company currently uses Neustar as its back-end due to Neustar’s 2015 acquisition of 15-year incumbent AusRegistry.

The names of the companies responding to the REOI, and their number, have not been disclosed.

auDA is currently facing a member revolt, partly but by no means exclusively over its decision to build an in-house registry. The company’s chair finds out whether members want him fired or not on Monday.

auDA explains secretive new regime in bid to save chair

auDA has explained why it has refused to put controversial new policies to a vote, as it recommended that members vote to save the job of chairman Stuart Benjamin.

In a letter to members published this week, the .au ccTLD administrator said it was not legally obliged to allow members to vote on its directors’ decisions to stop publishing their meeting minutes and to gag members from bad-mouthing auDA in the press.

As we reported earlier in the week, a group of domainers and others had signed a petition calling for four resolutions to be put to a vote of auDA’s members (largely domainers and registrars), but auDA only accepted one of them.

That resolution was to fire Benjamin. Members will vote July 31.

The new letter (pdf) seeks to explain why the other three resolutions were rejected.

The campaigners, organized by domainer/blogger Ned O’Meara at Grumpy.com.au, had demanded that auDA reverse its new policy of not publishing the minutes of its board meetings.

In response, auDA stated that it is under no legal obligation under Aussie corporation law or its own constitution to publish minutes and therefore under no obligation to put this policy to a member vote.

It did, however, agree to reinstate previously published and deleted minutes of meetings up to February 2017.

The Grumpy gang also wanted auDA to put is new member code of conduct, apparently unilaterally imposed by its board this May, to a member vote.

The code of conduct contains some innocuous policies about having a zero tolerance for members who abuse and harass auDA staff, but it also prevents members from saying bad things about the organization in public.

Members must agree:

In any forum, including in the media, where acting as an auDA member or identifiable as an auDA member, I will conduct myself in a manner that will not bring the organisation, Directors or staff, into disrepute.

This basically would prevent any member from criticizing auDA when talking to a journalist, under pain of having their membership suspended or revoked. Clearly uncool.

In auDA’s new letter, CEO Cameron Boardman explains that the ability of the board to suspend memberships has been removed from the policy, in response to feedback. Memberships can still be revoked by the board, however.

This U-turn appears to be a legal technicality designed to ensure that the policy does not change the organization’s constitution — which allows the board to revoke but not suspend memberships — and therefore does not need to be put to a member vote.

Finally, the Grumpy coalition had asked for auDa’s decision to create its own in-house registry — and to stop outsourcing its back-end to Neustar — to be put to a vote.

Boardman’s letter says that this decision was “a matter of management exclusively vested in the directors” and therefore legally not something it has to put out for member approval.

O’Meara and company were given the chance to recant on their fourth resolution — that Benjamin be fired — and apparently had indicated initially that they wished to do so.

However, they were so appalled by Boardman’s letter than they decided to go ahead with it anyway.

auDA’s recommendation that Benjamin keeps his job can be read in full here.

Domainers want the head of auDA’s chair

Disgruntled domainers have managed to arrange for a vote on whether auDA chair Stuart Benjamin should be fired.

auDA, the .au ccTLD administrator, has been under fire for many months from registrants who believe the organization is being managed in an increasingly erratic and secretive manner.

Now, a campaign and petition at Grumpy.com.au, run by Domainer.com.au publisher Ned O’Meara, has led to auDA calling a special meeting July 31 with a single resolution on the agenda:

That Stuart Benjamin be removed as a director of the Company with immediate effect.

Benjamin will therefore lose his job with simple majority votes of both classes of auDA members — “supply” class, meaning registrars, and “demand” class, meaning registrants.

O’Meara blogged yesterday that he believes there is “a slightly less than even chance” of the resolution being carried due to the possible lack of votes from supply class members.

But auDA rejected as legally “invalid” three additional resolutions that had been proposed.

Grumpy members had also wanted auDA to restore all of its board’s meeting minutes that were inexplicably deleted from the organization’s web site.

They’d wanted a recently instituted member code of conduct to be scrapped, rewritten, and then put to members for a vote.

The code of conduct bans “harassment” and “bullying” of auDA staff, but it also prevents members from talking to the media about auDA in disparaging terms.

Finally, they’d also wanted auDA to abandon its plan to build an in-house registry infrastructure (replacing current provider Neustar) without first putting the plan to a member vote.

But all of these resolutions have been taken off the table on the basis of unspecified “legal advice” provided to auDA.

According to O’Meara and others, dissatisfaction with the organization has been brewing for some time, ever since late 2015 when Benjamin was brought in as a “demand” class director and appointed chair, only to be quickly dismissed and immediately reinstated as an “independent” director and reappointed chair.

In March 2016, 16-year CEO Chris Disspain was fired and replaced by Cameron Boardman.

I’m told auDa has been hemorrhaging staff for months — 10 of its 13 employees have apparently left the organization this year.

Three-million-domain .au deal up for grabs

auDA has formally launched the process that will could see it replace .au back-end provider Neustar with an in-house registry by the end of June 2018.

The Australian ccTLD operator has opened a “Request for Expressions of Interest” as the first stage of a procurement process for software and/or services to support its recently announced Registry Transformation Project.

It’s looking for companies that can provide all the major pieces of a domain name registry — EPP registry, Whois, DNS, etc — and my reading of the REOI reveals a preference towards a system owned and operated by auDA.

Respondents can respond with products, technology and / or services for all or part of the elements of the Registry Transformation Project, and are free to partner with other respondents to put together combined proposals.

auDA intends to establish a dedicated .au registry, and have all arrangements in place to support this, by 30 June 2018.

The organization even talks about eventually becoming one of ICANN’s approved Emergency Back-End Registry Operators.

.au has grown to over 3 million domains over the 15 years it was being managed by AusRegistry, which was acquired by US-based Neustar in 2015. This deal is due to expire next year.

So it’s a big contract, and one that is likely to attract a lot of interest from players big and small.

That said, registry solutions are typically offered very much on a service basis. The market for licensed registry software is not exactly bustling, and auDA also requires source code access as a condition of any deal.

auDA said the deadline for responses to the REOI is June 26. It will decide upon its next steps, which could be a formal request for proposals, in the last week of July.

Further details can be found here.

Neustar’s .au deal in peril as Aussies look in-house

Australian ccTLD registry auDA is looking at bringing its back-end infrastructure in house, to the possible detriment of Neustar.

In a surprise move, auDA said late last month that several months of talks with AusRegistry, aimed at possibly extending its current back-end contract beyond 2018, had failed.

AusRegistry has operated .au for auDA since 2002, during which time the ccTLD has grown to 3.1 million domains.

The company was acquired by Neustar in 2015 as part of its $87 million acquisition of Bombora Technologies, parent to AusRegistry and ARI.

auDA said it has now launched an invitation-only “restricted tender exercise” to find advisers to help it build its own registry back-end.

AusRegistry will be among those invited to participate, auDA confirmed.

This week, the registry also announced that it has hired Bruce Tonkin, formerly of Melbourne IT and the ICANN board of directors, to be its “Registry Transformation Project Lead”.

It will also form an “Industry-led Advisory Panel” to give .au registrars a say in how the new registry is designed and built.

Domain “slammer” making millions in Oz

Kevin Murphy, January 13, 2017, Domain Registrars

A company accused of the domain slamming scam made over $5 million over three years tricking companies into buying domains they didn’t need, it has been alleged.

Consumer Affairs Victoria, an Australian state government watchdog, has reportedly taken Domain Register Pty Ltd to court, claiming tens of thousands of people had been conned by fake invoices.

The company sent letters that appeared to be renewal notices for .com.au names, but were actually solicitations to buy the matching .com for AUD 249 ($186) a year, an Adelaide court reportedly heard.

Domain Register, which appears to be (or was) a reseller of TPP Wholesale, made AUD 7.7 million ($5.5 million) from 31,000 suckers between 2011 and 2014, according to local reports.

auDA, the .au domain registry, warned about the company as far back as 2011.

An example of a bogus invoice attributed to Domain Register can be found here.

It’s not clear whether the defendant in the case is linked to the Brandon Gray slamming outfit, which has also gone by names including Domain Registry of America, Domain Registry of Europe, Domain Registry of Canada and Domain Renewal Group.

Brandon Gray lost its ICANN accreditation in 2014.

Aussies get to drop the .com

Kevin Murphy, April 19, 2016, Domain Registries

Australia’s ccTLD manager has confirmed that local registrants will be able to register .au domains at the second level, eschewing the usual .com.

auDA said yesterday that its board has approved a plan that will let people register names such as example.au, rather than example.com.au or example.org.au.

The country follows the example of New Zealand and the UK, which have also started to permit second-level registrations in recent years.

auDA agreed with its policy committee that direct .au registrations would:

– make available domain names which are shorter, more appealing and more memorable

– give Australians more choice in deciding what domain name to register

– respond to market demand

– be more attractive to natural individuals than the current option, id.au

– strengthen the “.au brand” in a globally competitive market

– add value to all three main categories of users – registrars and resellers, registrants and ultimate users of the .au domain name system.

There’s no timeline yet on when 2LDs will become available, much less a policy on how potential conflicts will be handled, but auDA said it will provide updates later in the year.

auDA chief Disspain let go after 16 years

Kevin Murphy, March 24, 2016, Domain Registries

Australian ccTLD manager auDA had parted ways with its founding CEO, Chris Disspain.

Disspain had been with auDA since its formation in 2000, spearheading the liberalization of the .au market.

His contract was up for renewal later this year, auDA said, “but the Board agreed new leadership was required to take the organisation forward”.

No further explanation was given, but it seems he’s leaving immediately.

Chief operations and policy officer Jo Lim will be acting CEO while a permanent replacement is found, a process expected to take six months.

auDA’s brief statement can be found here.

Disspain is a long-time ICANN leader, chairing the ccNSO for many years and sitting on the board of directors in one of the two ccNSO seats since 2011.

A vocal and active participant in board interactions with the community, he’s often tipped as a natural successor to current chair Steve Crocker, whose term limit kicks in late 2017.

Losing his job at auDA may make that a little more complicated.

Direct .au regs closer to reality

Kevin Murphy, August 20, 2015, Domain Registries

Australians could soon get the ability to register domain names directly under .au for the first time.

Following in the footsteps of the UK and New Zealand, a panel of .au policy body auDA has recommended that the second level should be opened up for registrations, pending further consultation.

In a consultation paper (pdf), the panel wrote:

direct registrations would create names which are shorter, more appealing and more memorable. They would make the domain name system simpler and easier to use. Moreover, the proposed change would open a wide range of new choices for registrants, and would provide a better option, especially for some groups; in particular, the Panel thinks that the biggest benefit will be for individuals, who would be able to obtain an Australian domain name in a simple and straightforward way.

Trademark owners need to pay attention, because the panel has recommended that the release does not include a sunrise period, due to .au’s “no hierarchy of rights” principle.

But the panel is recommending that existing .au registrants should get first dibs on matching second-level names.

Unlike the UK, where .co.uk registrants had preference over registrants in other SLDs, the auDA panel says .com.au owners would not be treated any differently to, for example, .org.au owners.

The panel has also raised the idea of implementing ICANN’s Uniform Rapid Suspension policy.

Registry providers might want to take note that the panel says that .au back-end AusRegistry, now part of Neustar, will not automatically get the contract to run the direct .au registry; an RFP may be in auDA’s future.

The recommendations are now open for comment until September 30.