Frakes to lead Moniker

Domain industry veteran Jothan Frakes has been tapped to take over leadership of troubled US registrar Moniker.
Frakes will take over from CEO Bonnie Wittenburg.
The news emerged during the DomainFest Asia conference in Macau, at which Frakes is a speaker, overnight.
Moniker will be his first CEO gig, but he’s a bit of a jack of all trades in the industry.
Frakes has previously worked for Sedari, Minds + Machines, Oversee.net and Moniker.
He was one of the technical evaluators for the new gTLD program, subcontracted to KPMG.
For the last couple of years he’s been a key figure behind the NamesCon and DomainFest conferences.
It might be a wise hire for Moniker — Frakes is well known and well liked in the domaining community, somewhere Moniker’s reputation has suffered horribly over the last year.
Its market share has been plummeting for years, but matters were exacerbated in June 2014 with a disastrous switch to a new registration platform that was uniformly despised (read these comments) and broke everything.

Reddit peppers Go Daddy boss with sexism questions

Go Daddy can’t seem to shake off the legacy of its long-running, sexually suggestive TV advertising.
In an “Ask Me Anything” session on Reddit yesterday, CEO Blake Irving seemed to face more questions about sexism, women in technology and equal opportunities hiring than any other topic.
He made about 70 posts during the session, at least 10 of which related to Go Daddy’s relationship with the equally-fair sex in some way. Some Reddit users wondered aloud whether some such questions had been planted by Go Daddy sock-puppets.
The “best”-rated question on the thread addressed the company’s old TV commercials, which in the early days regularly featured scantily-clad, large-breasted women. Irving said:

The old ads helped GoDaddy build massive brand awareness in the US. They weren’t helpful to our reputation as an egalitarian provider of services though, and they didn’t do enough to tell people what we actually do. One of the first things I did at GoDaddy was pivot the advertising to reflect what we did and who we did it for. When 58% of small businesses in the US are run by women you should reflect the great work they do as small businesses. That’s what we’ve done with our ads over the past two years.

Irving joined Go Daddy in December 2012. Its ads since then have focused less and less on the prurient interest.
Irving also pointed out in one answer than a third of the company’s executive team is female.
He was also asked a number of questions about the new .ski gTLD (he was wearing a branded baseball cap in the AMA’s accompanying photograph).
Go Daddy employees also seemed to be out in force, asking multiple questions about this year’s corporate Christmas party.
When asked about the prospects for new gTLDs versus .com, Irving sat on the fence:

We’re seeing steady increases in awareness and the first instances of big global brands using the names (like abc.xyz and brand TLDs like home.barclays). We expect this to continue to drive new gTLD sales over time. For the foreseeable future, COM will likely remain the most desired name in the US and outside. It’s universally recognizable around the world. Either way, our goal is to provide the best choices available for each customer and the new gTLDs make getting the perfect name for you much more likely.

When asked “Does your burning evil raise your body temperature?”, Iriving replied:

Ummmm …. GoDaddy is an eco-conscious company, so we are firmly against practices that are harmful to the environment, including the use of malevolent forces as a fuel source. But, I do like a good bike ride to get my heart pumping.

The whole AMA can be read here.

OpenTLD suspension reinstated

ICANN has suspended OpenTLD’s ability to sell gTLD domain names for the second time, following an arbitration ruling yesterday.
OpenTLD, part of the Freenom group, will not be able to sell gTLD names or accept inbound transfers from tomorrow — about two hours from now — to November 24, according to ICANN’s web site.
That doesn’t give the company much time to make the required changes to its web site and registrar systems.
As reported earlier today, OpenTLD lost its battle to have the suspension frozen in arbitration with ICANN.
The arbitrator agreed with ICANN Compliance that the registrar cybersquatted its competitors and has not yet done enough to ensure that it does not do the same again in future.

Yes, you are dangerous, arbitrator tells “cybersquatter” OpenTLD

Free domains provider OpenTLD has been dealt a crushing blow in its fight against the suspension of its Registrar Accreditation Agreement.
ICANN is now free to suspend OpenTLD’s RAA, due to the company’s “pattern of cybersquatting”, following a decision by an independent arbitrator.
The arbitrator ruled yesterday that OpenTLD’s suspension should go ahead, because “OpenTLD’s continued operation could potentially harm consumers and the public interest.”
The 90-day suspension was imposed by ICANN Compliance in June, after it became aware that OpenTLD had lost two UDRP cases filed by competing registrars.
WIPO panelists found in both cases that the company had infringed its competitors’ trademarks in order to entice resellers over to its platform.
The suspension was put on hold voluntarily by ICANN, pending the arbitrator’s ruling on OpenTLD’s request for emergency stay. That request was conclusively rejected yesterday.
The arbitrator wrote:

the Arbitrator has little doubt that the multiple abusive name registrations made by OpenTLD, each of which included the registered mark of a competing domain name registrar and OpenTLD’s subsequent use of those domains… formed part of a broad concerted effort by OpenTLD calculated to deliberately divert name registration business, otherwise destined for competing domain name registrars… away from those registrars to OpenTLD instead.

He wrote that OpenTLD needs to put a process in place to prevent similarly cybersquatty behavior in future, rather than just making a commitment to changing its ways.
It’s pretty harsh stuff.
OpenTLD said recently that a suspension would “devastate” and “decimate” its business, due to the intertwining of its massive ccTLD business and rather smaller gTLD platform, but the arbitrator thought a technology workaround would be rather simple to implement.
No RAA means no gTLD sales and no inbound transfers.
OpenTLD is part of Freenom, which runs .tk and other free-to-register ccTLDs.
The company’s only ray of sunlight in the ruling is that the arbitrator said the costs of the proceeding should be split equally, not all falling on OpenTLD’s shoulders.
ICANN has not yet re-instituted the suspension, but it could come soon.
The full ruling can be read here.

Registrants guilty until proven innocent, say UK cops

UK police have stated an eyebrow-raising “guilty until proven innocent” point of view when it comes to domain name registrations, in comments filed recently with ICANN.
In a Governmental Advisory Committee submission (pdf) to a review of the Whois accuracy rules in the Registrar Accreditation Agreement, unspecified “UK law enforcement” wrote:

Internet governance efforts by Industry, most notably the ICANN 2013 RAA agreement have seen a paradigm shift in Industry in the way a domain name is viewed as “suspicious” before being validated as “good” within the 15 day period of review.
UK law enforcement’s view is that a 45 day period would revert Industry back to a culture of viewing domains “good” until they are proven “bad” therefore allowing crime to propagate and increase harm online.

The GAC submission was made August 13 to a public comment period that closed July 3.
The Whois Accuracy Program Specification Review had proposed a number of measures to bring more clarity to registrars under the 2013 RAA.
One such measure, proposed by the registrars, was to change the rules so that registrars have an extra 30 days — 45 instead of 15 — to validate registrants’ contact information before suspending the domain.
That’s what the UK cops — and the GAC as a whole — don’t like.
They have a point, of course. Criminals often register domains with bogus contact information with the expectation that the domains will not have a long shelf life. Fifteen days is actually quite generous if you want to stop phishing attacks, say.
The Anti-Phishing Working Group says phishing attacks have an average up-time of 29 hours.
Clearly, ICANN’s Whois accuracy program is doing little to prevent phishing as it is; a switch to 45 days would presumably have little impact.
But the number of domains suspended for lack of accuracy at any given time is estimated to be in the hundreds of thousands, and registrars say it’s mostly innocent registrants who are affected.
Verisign said this March that .com domains “on hold” grew from roughly 394,000 names at the end of 2013 to about 870,000 at the end of 2014.
In June 2014, registrars claimed that over 800,000 domains had been suspended for want of Whois accuracy in the first six months the policy was in place.

Web.com hacked, 93,000 cards stolen

The credit card details of 93,000 Web.com customers have been stolen by hackers.
The name, address and credit card number of the affected customers were accessed. The verification numbers (from the back of the cards) were not stolen.
Web.com said the attack was discovered August 13 and has been reported to the proper authorities.
Network Solutions and Register.com, its leading registrar businesses, were not affected, the company said.
It has 3.3 million customers. Those whose details were stolen have been emailed and will receive a letter in the mail.
The company said it will provide affected customers with a year of free credit monitoring.

OpenTLD says suspension would “devastate” its business

OpenTLD has fired off its newest salvo in its ongoing cybersquatting dispute with ICANN, saying the ICANN-imposed suspension would “devastate” its business.
The company has also addressed many of ICANN’s cybersquatting allegations, while failing to deny it squatted on two competitors’ trademarks.
In its latest arbitration filing (pdf), OpenTLD said: “Quite simply, the suspension of OpenTLD’s ability to offer gTLD registrations and inbound transfers would decimate its unique business model.”
ICANN had argued that the suspension of its registrar accreditation was no big deal because its gTLD domain base is measured in the low thousands, whereas the total domains under management of parent Freenom, which offers free domains in .tk and other ccTLDS, is in excess of 25 million.
But OpenTLD said the two businesses as “deeply intertwined” and separating the two would impair its ability to do business.
ICANN is pushing for the suspension because OpenTLD lost two UDRP cases earlier this year. Both were filed by competitors — Key-Systems and NetEarth — who accused the registrar of attempting to lure resellers to its platform by infringing rivals’ trademarks.
ICANN has since followed up by accusing OpenTLD of continuing to cybersquat famous brands, including Google and Facebook, even after the suspension notice was issued. These claims, as I noted last week, are very dubious, however.
In its latest filing, OpenTLD denies that any of those domains — all of which use its privacy service — were registered by itself. It goes so far as to name the actual registrants.
But it fails to deny that it was the true registrant of the Key-Systems and NetEarth domains lost in the UDRP cases.
Rather, it focuses on ICANN’s claims that it committed “cyberflight” by deleting the UDRP’d domains rather than allowing them to be transferred to the trademark owners.
It admits that the domains were deleted but said this was “inadvertent” and that it attempted to transfer them to its competitors later.
OpenTLD wants the threatened suspension stayed.
The case continues. A decision by the arbitration panel is expected August 24.

OpenTLD cybersquatting fight escalates

ICANN has accused OpenTLD, the registrar arm of Freenom, of cybersquatting famous brands even after it was threatened with suspension.
The claims may be worrying for some registrars as ICANN may in fact be holding the registrar responsible for the actions of its proxy service customers.
OpenTLD was suspended by ICANN in early July, after two UDRP rulings found the company had cybersquatted rival registrars’ brands in order to poach customers.
The suspension was lifted after just a few hours when OpenTLD took ICANN to arbitration under the terms of its Registrar Accreditation Agreement.
In ICANN’s latest arbitration filing, the organization’s lawyers argue that the suspension should not be stayed, because OpenTLD has been shown to engage in a pattern of cybersquatting.
Like the original suspension notice, the filing cites the two UDRP losses, along with footnotes indicating that as many as seven competing brands had been cybersquatted.
But ICANN has now also escalated its allegations to bring in non-registrar brands where it’s far from clear that OpenTLD is the actual registrant.
ICANN’s filing states:

even a brief review of the domain names in OpenTLD’s portfolio demonstrates that OpenTLD appears to be continuing to engage in bad faith and abusive registration practices. As of 3 August 2015, there were at least 73 gTLD domains registered to Stichting OpenTLD WHOIS Proxy (which is OpenTLD’s proxy service) that are identical to or contain the registered trademarks or trade names of third parties, including, by way of small example, the domain names barnesandnoble.link, sephora.bargains, at-facebook.com, ebaybh.com, googlefreeporn.com, global-paypal.com, hotmailtechnicalsupport.com, and secure-apple.com. ICANN is not aware of any legitimate interest or right that OpenTLD has to use these third-party trademarks and trade names.
Even more concerning is the fact that at least 14 gTLD domain names that contain the registered trademarks or trade names of third parties were registered by OpenTLD’s proxy service after the 23 June 2015 Suspension Notice was issued to OpenTLD, further demonstrating that OpenTLD’s overtures of “cooperation” ring hollow.

To be clear, that’s ICANN accusing OpenTLD of cybersquatting because some of the domains registered via its privacy service appear to be trademark infringements.
It’s basically equating infringing use of OpenTLD’s proxy service (such the registration of barnesandnoble.link) with the infringing behavior of OpenTLD itself (such as the registration of godaddy.cf, a February 2015 screenshot of which can be seen below.)

This may just be legal posturing, but I imagine many other registrars would be worried to know that they could have their accreditation suspended for cybersquatting simply because some of their privacy customers are cybersquatters.
I’d wager that every proxy/privacy service available has been used by blatant cybersquatters at one time or another.
Filings in the arbitration case can be found here.

OpenTLD suspension stayed in unprecedented arbitration case

“Cybersquatting” registrar OpenTLD, part of the Freenom group, has had its accreditation un-suspended by ICANN while the two parties slug it out in arbitration.
Filed three weeks ago by OpenTLD, it’s the first complaint to head to arbitration about under the 2013 Registrar Accreditation Agreement.
ICANN suspended the registrar for 90 days in late June, claiming that it “engaged in a pattern and practice of trafficking in or use of domain names identical or confusingly similar to a trademark or service mark of a third party”.
But OpenTLD filed its arbitration claim day before the suspension was due to come in to effect, demanding a stay.
ICANN — voluntarily, it seems — put the suspension on hold pending the outcome of the case.
The suspension came about due to OpenTLD being found guilty of cybersquatting its competitors in two UDRP cases.
In both cases, the UDRP panel found that the company had cybersquatted the trademarks of rival registrars in an attempt to entice their resellers over to its platform.
But OpenTLD claims that ICANN rushed to suspend it without giving it a chance to put forward its side of the story and without informing it of the breach.
It further claims that the suspension is “disproportionate and unprecedented” and that the public interest would not be served for the suspension to be upheld.
This is not an Independent Review Process proceeding, so things are expected to move forward relatively quickly.
The arbitration panel expects to hear arguments by phone August 14 and rule one way or the other by August 24.
Read the OpenTLD complaint here.

Chinese registrar goes AWOL, gets terminated

Chinese registrar name2host.com has had its accreditation terminated by ICANN for failing to comply with an audit.
According to the compliance notice (pdf), ICANN has been chasing the company since March but has encountered only disconnected phones and unanswered emails.
It seems name2host.com’s principals were all using Hotmail or Yahoo email accounts; not exactly the kind of thing you want to see from a domain name registrar.
The registrar had fewer than 5,000 gTLD domains on its books in March, all in .com and .net.
ICANN will initiate a bulk transfer to a new registrar using its usual process.