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Go Daddy gets its fourth CEO in a year

Kevin Murphy, December 12, 2012, Domain Registrars

Go Daddy has appointed Blake Irving, formerly of Microsoft and Yahoo, as its new CEO.
He’s the fourth man to take the top spot at the market-leading registrar in the last 12 months.
Founding CEO Bob Parsons stepped aside for his protege COO Warren Adelman a year ago, but he too was replaced in August by the company’s new investors.
Irving was most recently chief products officer at Yahoo, but has spent most of his career as a Microsoftie, heading up the Windows Live platform at the tail end of his 15-year tenure.
He will take over from interim CEO Scott Wagner of KKR Ventures on January 7 next year.
Domain Name Wire has a few quotes from the new guy over here.

Senior Demand Media exec “fired for suing ICANN”

Kevin Murphy, December 3, 2012, Domain Registrars

Long-time Demand Media software architect Chris Ambler claims he was fired when his own company, Image Online Design, sued ICANN over the .web gTLD.
Ambler says he was canned by Demand October 26, eight days after IOD sued ICANN over its unsuccessful 2000-round application for .web.
He told DI on Friday that he believes he was fired unfairly and illegally and, after negotiations with Demand Media broke down last week, has retained a lawyer to explore his options for redress.
“You can’t say you’re firing somebody because they’re suing somebody,” he said. “There are legal options open to me and I am pursuing them.”
Ambler says he was hired by eNom’s then-CEO Paul Stahura in 2003 as its chief software strategist, a role in which he took a lead role in creating NameJet’s proprietary domain name drop-catching software.
When the company was acquired by Demand Media, he took the role of senior software architect.
But in the 1990s, as founder of IOD, he ran .web in an alternative DNS root system. His application to move the gTLD into the official ICANN root in 2000 was not approved.
In October he sued ICANN claiming it was “improper, unlawful and inequitable” for ICANN to solicit more applications for .web while IOD’s bid was still “pending” and unrejected.
While Demand Media is not directly applying for .web, it has an extremely tight relationship with Donuts — the portfolio gTLD applicant founded by Stahura and other former Demand executives — which is.
Demand is Donuts’ back-end registry provider and is believed to have an interest in Covered TLD LLC, the parent company of about 100 of Donuts’ new gTLD applicants, including .web.
Ambler’s contract with Demand Media acknowledged his IOD work and allowed him to pursue it, he claims.
“They’ve known for the past ten years that I was working on this,” he said.
A Demand Media spokesperson said the company does not comment on legal matters.

Melbourne IT may sell off businesses as ICANN delays hit bottom line

Kevin Murphy, November 26, 2012, Domain Registrars

Melbourne IT is looking into selling some of its business units after warning the Australian markets today that 2012 profit is likely to come in below 2011 levels.
The brand protection registrar, listed on the Australian Stock Exchange, partly blamed delays to ICANN’s new gTLD program for an expected 10% dip in earnings before interest and tax.
The company said it is “in the process of pursuing possible ownership alternatives for its current portfolio of businesses”, and that overseas buyers have already been identified.
While Melbourne did not specify which units face the chop, my hunch is that it’s not talking about its domain name business.
Digital Brand Management services, which includes its registrar, is performing “strongly” despite the delays, the company said.
However, its small business, enterprise and legal content management businesses are suffering from competition and spending freezes among government clients, the company said.
Even the registrar business is facing challenges. In the first half of 2012, its total domains under management dropped 8%. The brand management side of that business is now bigger.

Tucows abandoned two new gTLD bids

Kevin Murphy, November 14, 2012, Domain Registrars

Tucows originally applied for six new gTLDs but withdrew two of the applications, it emerged yesterday.
During a conference call with analysts, announcing the company’s third-quarter financial results, CEO Elliot Noss said that Tucows’ cash-flow statement had benefited from a $370,000 ICANN refund.
That works out to two full $185,000 refunds, meaning the applications were withdrawn before June’s Big Reveal.
The fact that the money was not recorded until the third quarter is likely due to the delays ICANN subjects applicants to when they request refunds.
Tucows, via a subsidary, has live gTLD bids for group, .marketing, .media and .online, all of which are contested.
Noss reiterated during the earnings call that he does not expect the company to see serious revenue from new gTLDs until 2014, though he speculated that some uncontested geographic gTLDs may start contributing the the second half of 2013.

ICANN says EU registrars could be exempt from stringent new Whois rules

Kevin Murphy, October 11, 2012, Domain Registrars

Registrars based in the European Union could be let off the hook when it comes to the Whois verification requirements currently under discussion at ICANN.
That’s according to ICANN CEO Fadi Chehade, who this week responded to privacy concerns expressed by the Article 29 Working Party, a EU-based quasi-governmental privacy watchdog.
The Working Party said last month that if ICANN forced EU registrars to re-verify customer data and store it for longer than necessary, they would risk breaking EU privacy law.
Those are two of the many amendments to the standard Registrar Accreditation Agreement that ICANN — at the request of governments and law enforcement — is currently pushing for.
In reply, Chehade noted that ICANN currently plans to give registrars an opt-out:

ICANN proposes to adapt the current ICANN Procedures for Handling Whois Conflicts with Privacy Law, to enable registrars to seek an exempton from these new RAA WHOIS and data protection obligations in the even that the obligations would cause registrars to violate their local laws and regulations.

He also said that the Governmental Advisory Committee has “endorsed” the provisions at question, and encouraged the Working Party to work via the GAC to have its views heard.
I understand that registrars based in the US and elsewhere would not respond favorably to what would essentially amount to a two-tier RAA.
Some of the RAA changes would have cost implications, so there’s an argument that to exempt some registrars and not others would create an un-level competitive playing field.
The Article 29 Working Party is an advisory body, independent of the European Union, comprising one representative from the data privacy watchdogs in each EU state.
Some GAC representatives said during the ICANN meeting in Prague this June that they had already factored privacy concerns into their support for the RAA talks.
It’s going to interesting to see how both registrars and the GAC react to the Article 29 developments at the Toronto meeting, which begins this weekend.

RRPproxy and Hexonet offering new gTLD pre-regs

Kevin Murphy, October 2, 2012, Domain Registrars

Two reseller-oriented registrars this week have enabled their resellers to start taking new gTLD pre-registrations.
Key-Systems said its RRPproxy API and web interface now support pre-regs for hundreds of applied-for gTLDs, noting that the transactions are “an expression of interest without any commitment”.
The company seems to have filtered out the obvious dot-brands, but it’s still offering some gTLDs — such as .antivirus and .lifeinsurance — whose applicants are planning single-registrant models.
Separately today, Hexonet launched its Expressions Of Interest offering to enable its resellers to take “non-binding requests” for domains in possible forthcoming gTLDs.
Opinions are mixed about whether these kinds of services are good for the industry’s reputation. There’s no guarantee that these gTLDs will launch, or whether these registrars will qualify to sell them.

Blacknight dumps .ie from free domain program, replaces it with .co

Kevin Murphy, October 1, 2012, Domain Registrars

Blacknight Solutions has dropped its local ccTLD, .ie, from the free domain name program it offers in partnership with Google to Irish small businesses.
It’s being replaced with .co, the repurposed Colombian ccTLD, which has been getting an indecent amount of traction in regional projects targeting small business recently.
“Unfortunately, while we may be the market leader for .IE, we feel that the restrictions on the domain impose too many restraints to benefit program participants,” Blacknight CEO Michele Neylon said.
Supporting the highly restrictive ccTLD was imposing too many costs and headaches, Neylon said. The company will continue to sell the domains, just not through the program.
Blacknight, Google and the Irish postal service have been offering companies a free year domain registration and hosting under the banner of Getting Business Online for over a year.
In May, Blacknight reported that in the first year only about 21% of companies participating in the program chose .ie.
The .co domain is of course unrestricted.
It’s another regional win for .CO Internet, which markets .co as the TLD of choice for startups.
Just last week .CO Internet announced that Startup Britain, a private-sector entrepreneurial campaign backed by the UK government, had switched from a .org to a .co.

Identity checks coming to Whois

Kevin Murphy, September 25, 2012, Domain Registrars

Pretty soon, if you want to register a domain name in a gTLD you’ll have to verify your email address and/or phone number or risk having your domain turned off.
That’s the latest to come out of talks between registrars, ICANN, governments and law enforcement agencies, which met last week in Washington DC to thrash out a new Registrar Accreditation Agreement.
While a new draft RAA has not yet been published, ICANN has reported some significant breakthroughs since the Prague meeting in June.
Notably, the registrars have agreed for the first time to do some minimal registrant identity checks — phone number and/or email address — at the point of registration.
Verification of mailing addresses and other data points — feared by registrars for massively adding to the cost of registrations — appears to be no longer under discussion.
The registrars have also managed to win another concession: newly registered domain names will be able to go live before identities have been verified, rather than only after.
The sticking point is in the “and/or”. Registrars think they should be able to choose which check to carry out, while ICANN and law enforcement negotiators think they should do both.
According to a memo released for discussion by ICANN last night:

It is our current understanding that law enforcement representatives are willing to accept post-­‐resolution verification of registrant Whois data, with a requirement to suspend the registration if verification is not successful within a specified time period. However, law enforcement recommends that if registrant Whois data is verified after the domain name resolves (as opposed to before), two points of data (a phone number and an email address) should be verified.

Among the other big changes is an agreement by registrars to an ICANN-run Whois privacy service accreditation system. Work is already underway on an accreditation framework.
After it launches, registrars will only be able to accept private registrations made via accredited privacy and proxy services.
Registrars have also agreed to some of law enforcement’s data retention demands, which has been a bone of contention due to worries about varying national privacy laws.
Under the new RAA, they would keep some registrant transaction data for six months after a domain is registered and other data for two years. It’s not yet clear which data falls into which category.
These and other issues outlined in ICANN’s latest update are expected to be talking points in Toronto next month.
It looks like a lot of progress has been made since Prague — no doubt helped by the fact that law enforcement has actually been at the table — and I’d be surprised if we don’t see a draft RAA by Beijing next April.
How long it takes to be adopted ICANN’s hundreds of accredited registrars is another matter.

Whacky lawsuit targets ICANN, eNom, CentralNic, NetSol, Verisign

Kevin Murphy, September 18, 2012, Domain Registrars

ICANN and several domain name companies have been slapped with a bizarre, virtually incomprehensible anti-cybersquattng lawsuit in Virginia.
Canadian Graham Schreiber, registrant of landcruise.com, has beef primarily with CentralNic — the UK-based company that sells third-levels domains under us.com, uk.com and the like — and one of its customers.
As far as I can tell, the complainant, who’s representing himself pro se, has issues with CentralNic’s entire business model. Here’s his complaint (pdf).
He discovered that a British individual named Lorraine Dunabin — who has a UK trademark on the word Landcruise — had registered both landcruise.co.uk and landcruise.uk.com.
Having failed to take the .co.uk using Nominet’s Dispute Resolution Service (repeatedly referred to in the complaint as UDRP), Schreiber has instead filed this lawsuit to accuse Dunabin of “Dilution, Infringement [and] Passing off” by registering the .uk.com.
CentralNic is named because it owns .uk.com and various other geographic pseudo-gTLDs, which Schreiber says “dilute the integrity of .com” and amount to a “shakedown”.
Verisign is named as a contributory infringer because it runs .com. Network Solutions and eNom are named because they manage uk.com and landcruise.uk.com respectively as registrars.
ICANN is named because… I don’t know. I think it’s because all of the other companies are ICANN contractors.
ICANN, which has a web page for the litigation here, has already filed a motion to dismiss (pdf).
Schreiber is seeking monetary damages from all of the defendants, most of which he wants donated to the Rotary Club.

Go Daddy customers to get compensation?

Kevin Murphy, September 11, 2012, Domain Registrars

Go Daddy plans to offer customers affected by its downtime yesterday a “good faith gesture” in the coming days.
A blog post from interim CEO Scott Wagner tonight closely mirrors the statement the company issued earlier today, but with a few additions:

We have let our customers down and we know it. I cannot express how sorry I am to those of you who were inconvenienced. We will learn from this.
I’d like to express my profound gratitude to all our customers. We are thankful for your straightforward feedback and the confidence you have shown in us.
In appreciation, we will reach out to affected customers in the coming days with a good faith gesture that acknowledges the disruption. We are grateful for your continued loyalty and support.

The post does not specify the nature of the gesture.
Some customers will have lost money as a result of the downtime, which lasted about up to six hours, but there will be many more who won’t have even noticed they were affected.