The launch of .xyz took back-end provider CentralNic’s registry down for 15 minutes on Monday.
That’s according to an email sent by the company to registrars, copies of which were forwarded to DI today.
The email says that CentralNic’s EPP systems were down between 1603 and 1618 UTC on Monday, just a few minutes after .xyz went into general availability. It goes on to say:
The large volume of EPP
commands exceeded our database system’s capacity to handle them, causing a bottleneck which then propagated back to the EPP application servers.
As you know, we have launched a number of SLDs and TLDs in the past; this is the first launch that we have experienced any issue with, despite some of our previous launches being of comparable size.
.xyz took almost 15,000 registrations in its first 10 hours, many of which will have been concentrated in those first few minutes.
CentralNic said it intends to put in place some measures to prevent a similar crash when it handles .ink’s launch day for Top Level Design on June 23.
Registrars will have their number of simultaneous connections to the registry limited, the email says. CentralNic will also turn off some functions of the database for the short duration of the initial surge.
The company added that the time of registration recorded by registrars may be out of whack with the time recorded by the registry as a result of the outage.