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Web.com in takeover talks – report

Web.com is in talks to be acquired by private equity firms, according to a report.
Reuters reported last night that the registrar said the talks were “early stage” and that there was no guarantee of a deal.
Web.com is of course home to Network Solutions, Register.com and is involved in secondary market plays SnapNames and NameJet.
The company had 2016 revenue of $710 million and a market capitalization prior to the report of $1.1 billion. Its shares surged on the news.

After price hike, now Tucows drops support for Uniregistry TLDs

Tucows is to drop OpenSRS support for nine Uniregistry gTLDs after the registry announced severe price increases.
The registrar told OpenSRS resellers that it will no longer support .audio, .juegos, .diet, .hiphop, .flowers, .guitars, .hosting, .property and .blackfriday from September 8, the date the increases kick in.
It’s the second major registrar, after GoDaddy, to drop support for Uniregistry TLDs in the wake of the pricing news.
“The decision to discontinue support for these select TLDs was made to protect you and your customers from unknowingly overpaying in a price range well beyond $100 per year,” OpenSRS told its resellers.
It will continue to support seven other Uniregistry gTLDs, including .click and .link, which are seeing more modest price increases and will remain at $50 and under.
While Tucows is a top 10 registrar in most affected TLDs, its domains under management across the nine appears to be under 3,000.
These domains will expire at their scheduled expiry date and OpenSRS will not allow their renewal after the September 8 cut-off. Customers will be able to renew at current prices for one to 10 years, however.
Tucows encouraged its roughly 40,000 resellers to offer to migrate their customers to other TLDs.
Uniregistry revealed its price increases in March, saying moving to a premium-pricing model was necessary to make the gTLDs profitable given the lack of volume.
Pricing for .juegos and .hosting is to go up from under $20 retail to $300. The other seven affected gTLDs will increase from the $10 to $25 range to $100 per year.
After GoDaddy pulled support for Uniregistry TLDs, the registry modified its plan to enable all existing registrations to renew at current prices.
That clearly was not enough for Tucows, which has sent a pretty clear message that it’s not prepared to be the public face of such significant price hikes.

MarkMonitor tells .feedback to take a hike after “breach” claim

Kevin Murphy, April 25, 2017, Domain Registrars

MarkMonitor is to voluntarily terminate its registrar relationship with Top Level Spectrum after the .feedback registry hit it with a breach of contract notice.
Troy Fuhriman, director of domain management at the registrar, told DI today that the company has just sent TLS a letter stating that it no longer wishes to sell .feedback names.
TLS earlier this month accused MarkMonitor of breaking the terms of its Registry-Registrar Agreements by leaking details of that agreement to media outlets including yours truly.
While TLS CEO Jay Westerdal told DI that an apology from MarkMonitor would be enough to make the termination threat go away, MarkMonitor has clearly decided against that route.
“We’re going to terminate all accreditation agreements for .feedback,” he said. “In part it’s a response to ICANN’s finding that Top Level Spectrum violated its Pubic Interest Commitments, and what we believe is a retaliatory breach notification from them.”
MarkMonitor and a small posse of high-profile clients including Facebook recently won a Public Interest Commitment Dispute Resolution Policy complaint against .feedback, related to the transparency of its launch policies and pricing.
It was in that complaint that MarkMonitor released details contained in the RRA that TLS deemed to be confidential.
Terminating the agreement means that MarkMonitor will no longer be able to sell .feedback names as a registrar and will have to transfer its existing registrations to a different registrar.
Not many clients are affected. MarkMonitor had only 45 .feedback domains under management at the last count (which was still enough to make it the fourth-largest independent .feedback registrar).
Most of these domains will be moved to 101domain, which with fewer than 200 domains is still the leading .feedback registrar.
UPDATE: Westerdal says that MarkMonitor was in fact terminated on Monday. Neither party claims that MarkMonitor made any effort to comply with the breach notice by apologizing.

Pirate Bay founder launches piracy-friendly domain privacy service

Kevin Murphy, April 19, 2017, Domain Registrars

The founder of controversial BitTorrent search engine The Pirate Bay has entered the domain name market with a new proxy service.
It’s called Njalla, it’s based in a Caribbean tax haven, and it says it offers a higher level of privacy protection than you get anywhere else.
The company described itself in its inaugural blog post today like this:

Think of us as your friendly drunk (but responsibly so) straw person that takes the blame for your expressions. As long as you keep within the boundaries of reasonable law and you’re not a right-wing extremist, we’re for promoting your freedom of speech, your political weird thinking, your kinky forums and whatever.

Founder Peter Sunde was reluctant to describe Njalla as a proxy registration service, but it’s difficult to think of another way of describing it.
When you buy a domain via the company’s web site, the name is registered by Njalla for itself. You can still use the domain as you would with a regular registrar, but the name is “owned” by Njalla (1337 LLC, based in Saint Kitts & Nevis).
The company is a Tucows reseller via OpenSRS, and it supports almost all gTLDs and several ccTLDs (it’s declined to support Uniregistry due to recent price increase announcements).
Prices are rather industry standard, with a .com setting you back €15 ($16).
The big difference appears to be that the service doesn’t want to know anything about its registrants. You can sign up with just an email address or, unusually, an XMPP address. It doesn’t want to know your name, home address, or anything like that.
This means that whenever Njalla receives a legal request for the user’s identity, it doesn’t have much to hand over.
It’s based on Nevis due to the strong privacy laws there, Sunde said.
Under what circumstances Njalla would suspend service to a customer and hand over their scant private information appears to be somewhat vague and based on the subjective judgement or politics of its management.
“As long as you don’t hurt anyone else, we’ll let you do your thing,” Sunde said.
Child abuse material is verboten. Spam is in a “gray zone” (although forbidden by Njalla’s terms of service).
Copyright infringement appears to be just fine and dandy, which might not be surprising. Sunde founded The Pirate Bay in 2003 and spent time in prison in Sweden for assisting copyright infringement as a result.
“You don’t hurt people by putting a movie online,” Sunde said. “You do hurt someone by putting child porn or revenge porn or stuff like that… If you look at any statistics on file sharing, it proves that the more people file-share the more money goes into the ecosystem of the media.”
While this is likely to upset the IP lobby within the domain name community, I think there’s a possibility that existing ICANN policy will soon have an impact on Njalla’s ability to operate as it hopes.
ICANN is in the process of implementing a privacy/proxy services accreditation program that will require registrars to only work with approved, accredited proxy services.
Sunde thinks Njalla doesn’t fall into the ICANN definition of a proxy service, and said his lawyers agree.
Personally, I can’t see the distinction. I expect ICANN Compliance will probably have to make a call one way or the other one day after the accreditation system comes online.

GoDaddy sold over $1 billion of domains in 2016

Kevin Murphy, February 17, 2017, Domain Registrars

GoDaddy’s domain sales topped $1 billion for the first time last year, CEO Blake Irving told analysts this week.
The milestone was revealed as the registrar reported its fourth-quarter and full-year 2016 earnings late Wednesday.
In the fourth quarter, the company had a net loss of $800,000, compared to a year-ago loss of $500,000, on revenue that was up 14.2% at $485.9 million.
For the year, its loss was $21.9 million, compared to $120.4 million in 2015, on revenue that was up 15% at $1.85 billion.
GoDaddy also breaks out its revenue by segment, showing that domains revenue was up 11.2% at $242.5 million for the fourth quarter and up 11% at $927.8 million for the year.
Domain “bookings” — a somewhat informal measure that gives an indication of cash sales from domain names (as opposed to revenue under GAAP accounting) — surpassed $1 billion for the first time, Irving said.

Tucows says eNom may be shrinking as Melbourne IT drives 2016 growth

Kevin Murphy, February 8, 2017, Domain Registrars

Tucows yesterday reported an 11% increase in revenue for 2016, driven partly by an acquisition, but warned that its more recent acquisition, eNom, may be shrinking.
The company reported revenue for 2016 of $189.8 million, up from $171 million in 2015. Net income was up 41% at $16 million.
For the fourth quarter, revenue was up 9% year-on-year at $48.8 million. Net income was down 9% at $2.8 million.
In a conference call, executives linked some of the growth to the April 2016 acquisition of Melbourne IT’s reseller business, which added 1.6 million domains to Tucows’ DUM.
While Tucows also operates its Ting mobile phone service, the majority of its revenue still comes from domains and related services.
In the fourth quarter, revenue was $30 million for this segment. Of that, $23.1 million came from domains sold via its wholesale network and $3.8 million came from Hover, its retail channel.
CEO Elliot Noss noted that the acquisition of the eNom wholesale registrar business from Rightside last month made Tucows easily the second-largest registrar after GoDaddy, but made eNom sound like a neglected business.
“The eNom business is a flat, potentially even slightly negative-growth business in terms of gross margin dollars,” he told analysts.
eNom’s channel skews more towards European and North American web hosting companies, which are a growth challenge, he said. He added:

We acquired a mature retail business and associated customers which for the past few years has been more about maintaining and servicing eNom’s existing customers as opposed to growth. It has not been actively promoted and as a result has a flat to declining trajectory. It’s something we don’t intend to change in the short-term, but as we look under the hood and get a better sense of the platform as we will with all of the operations, the long-term plan might be different.

The acquisition was “overwhelmingly about generating scale and realizing cost efficiencies”, Noss said.
Tucows paid $83.5 million for eNom, which has about $155 million in annual revenue and is expected to generate about $20 million in EBITDA per year after efficiencies are realized.

GoDaddy Super Bowl ad results “best ever”

Kevin Murphy, February 6, 2017, Domain Registrars

GoDaddy said its Super Bowl commercial, which aired yesterday, resulted in its “best ever” Sunday for new customers.
The company said in a press release it had seen its “its best-ever Sunday for attracting new customers in the books”.
That doesn’t necessarily mean it sold more domains than its previous Super Bowl efforts, nor that it made more money.
It seems the web site builder service GoCentral, which is currently offered with a free trial period, accounted for “about half” of these new customers.
GoCentral was the subject of the ad, in which the abstract concept of “The Internet” is embodied as an irritating hipster. It can be viewed here:

Complaints about registrars dip in 2016

Kevin Murphy, February 2, 2017, Domain Registrars

There were slightly fewer complaints about domain name registrars in 2016, compared to 2015, according to newly published ICANN data, but complaints still run into the tens of thousands.
There were 43,156 complaints about registrars to ICANN Compliance in 2016, compared to 45,926 in 2015, according to the data (pdf). That’s a dip of about 6%.
The overall volume of complaints, and the dip, can be attributed to Whois.
About three quarters of the complaints directed at registrars in 2016 were for Whois inaccuracy — 32,292 complaints in total, down from 34,740 in 2015.
The number of complaints about gTLD registries was pretty much flat at 2,230, despite hundreds of new gTLDs being delegated during the year.
The vast majority of those gTLDs were dot-brands, however, with nowhere near the same kind of potential for abuse as generally available gTLDs.
The biggest cause for complaint against registries, representing about half the total, was the Zone File Access program. I’ve filed a few of these myself, against dot-brands that decide the ZFA policy doesn’t apply to them.
Formal, published breach notices were also down on the year, with 25 breaches, four suspensions and four terminations, compared to 32 breaches, six suspensions and eight terminations in 2015.
That’s the second consecutive year the number of breach notices was down.

GoDaddy revenue tops $1.8 billion in 2016

Kevin Murphy, January 27, 2017, Domain Registrars

GoDaddy today said that its revenue for 2016 topped $1.8 billion.
In a preliminary disclosure to the markets ahead of its formal February 15 earnings announcement, the registrar said that annual revenue for 2016 is expected to come in at $1.84 billion.
That compares to $1.6 billion in 2015.
Its fourth-quarter revenue is expected to be $486 million, up from $425 million in the fourth quarter of 2015.
GoDaddy said that at the end of the year it had $573 million in cash and equivalents and just over a $1 billion in long-term debt.

Celebrity cybersquatting to feature in Super Bowl commercial [video]

Kevin Murphy, January 25, 2017, Domain Registrars

Actor turned fashion designer John Malkovich is to feature in a Super Bowl commercial themed on cybersquatting.
The ad, for web host Squarespace, sees Malkovich complaining about the domain johnmalkovich.com belonging to some other guy by the same name.
In a roundabout way, this is also a commercial for Tucows, the newly-crowned second-largest domain registrar, which Squarespace acts as a reseller for.
Here’s the ad:

In reality, Malkovich owns the the .com of his full name. He sells clothes there.
However, he’s reportedly currently suing the owner of malkovich.com in France.
Clarification: a reader has asked me to clarify that using a domain in good faith isn’t strictly “cybersquatting”. Every DI reader already knows this, but apparently unless you spell it out every single time you risk incurring the anger of cretins.