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Web.com CEO talks “defensive” .web strategy

Number-three registrar Web.com applied for the new gTLD .web in order to protect a trademark, but it’s open to partnerships to secure and manage the string, according to its CEO.
But the .web contention set will take a “considerable amount of time to be resolved”, David Brown told analysts during the company’s first-quarter earnings conference call last night.
“The way we’ve always thought about .web is that given that we have a trademark on the name Web.com, we really needed to apply for .web in order to protect our trademark,” he said.
“In order to protect our trademark globally, we needed to basically defend ourselves by applying for .web, and we’re certainly interested in getting it, but it’s not our core business,” he added.
Web.com, which also owns Network Solutions and Register.com, is one of seven applicants for .web.
But the company did not file any Legal Rights Objections against its competitors, as its trademark may have permitted, reflecting a slightly relaxed attitude to the string that also came across in the yesterday’s call.
Brown said, according to the Seeking Alpha transcript:

We’ll be perfectly content if anyone gets .web because they’re going to distribute it through us, and it’s our name, and we’re advertising and building a brand in the marketplace, and we’re going to be a great deliverer of .web extensions, whoever gets it, whether it’s us or someone else.

He indicated that the ultimate winner of .web is likely to be some kind of cooperative arrangement between applicants. He said:

Our strategy has always been to cooperate. And so we’ve looked at the people who have applied, and we certainly are talking to all of them about who would benefit from this and which team would be the best team to provide services, and so that would be our strategy… We won’t bear the full load of the economics of acquisition ourselves likely. It’ll likely be shared.

To me, this screams “joint venture”, which has always been the way I’ve seen .web pan out. If you recall, when Afilias was formed to apply for .web in 2000, it was a joint venture of many leading registrars of the time.
Brown also said on the call that he expects to see the first new gTLDs get approved in the fourth quarter, but they’ll be the uncontested ones and therefore not particularly lucrative.
Web.com could also be the beneficiary of marketing dollars spent by new gTLDs to secure shelf space, he said.

Deadbeat registrar is also a massive new gTLD applicant

Kevin Murphy, April 24, 2013, Domain Registrars

One of the latest three registrars to receive ICANN contract breach notices is also a new gTLD applicant involved in four applications, a helpful reader has pointed out.
A. Telecom S.A., which owes ICANN $10,863.67 in unpaid accreditation fees and is facing a May 14 de-accreditation if it doesn’t pay up, doesn’t have any gTLD domains under management.
It is, however, part of the Brazilian wing of Telefonica, the Spanish telecommunications giant.
Telefonica Brasil SA has applied for .vivo while the corporate parent Telefonica SA is behind applications for .movistar, .telefonica and .terra. They’re all single-registrant dot-brand applications.
Telefonica had revenue of about $80 billion last year, and employs over 280,000 people, so I doubt a measly $10,000 would even cover its daily toilet paper bill.
I can only assume that its ICANN breach notice is a result of a paperwork problem.

Three registrars rapped for not paying ICANN fees

Kevin Murphy, April 24, 2013, Domain Registrars

ICANN has sent compliance notices to three registrars for allegedly not paying their dues.
Dotted Ventures, Basic Fusion and A. Telecom S.A owe a total of roughly $25,000 in unpaid ICANN fees, according to the notices.
Basic Fusion and A Telecom also didn’t notify ICANN about changes of address, according to the notices.
All three have until May 14 to pay up or risk losing their registrar accreditation.
None of them are of notable size in the gTLD space, with fewer than 1,000 domains under management between them.

New registrar deal to bring big changes to the domain name industry

Kevin Murphy, April 23, 2013, Domain Registrars

Big changes are coming to Whois, privacy services and resellers, among other things, under the terms of a newly agreed contract between domain name registrars and ICANN.
A proposed 2013 Registrar Accreditation Agreement that is acceptable to the majority of registrars, along with a plethora of supporting documentation, has been posted by ICANN this morning.
This “final” version, which is expected to be approved by ICANN in June, follows 18 months of often strained talks between ICANN and a negotiating team acting for all registrars.
It’s expected that only 2013 RAA signatories will be able to sell domain names in new gTLDs.
Overall, the compromise reflects ICANN’s desire to ensure that all registrars adhere to the same high standards of conduct, bringing contractual oversight to some currently gray, unregulated areas.
It also provides registrars with greater visibility into their future businesses while giving ICANN ways to update the contract in future according to the changing industry landscape.
For registrants, the biggest changes are those that came about due to a set of 12 recommendations made a few years ago by law enforcement agencies including the FBI and Interpol.
Notably, registrars under the 2013 RAA will be obliged to verify the phone number or email address of each registrant and suspend the domains of those it cannot verify.
That rule will apply to both new registrations, inter-registrar transfers and domains that have changes made to their Whois records. It will also apply to existing registrations when registrars have been alerted to the existence of possibly phony Whois information.
It’s pretty basic stuff. Along with provisions requiring registrars to disclose their business identities and provide abuse points of contact, it’s the kind of thing that all responsible online businesses should do anyway (and indeed all the big registrars already do).
Registrars have also agreed to help ICANN create an accreditation program for proxy and privacy services. Before that program is created, they’ve agreed to some temporary measures to regulate such services.
This temporary spec requires proxy services to investigate claims of abuse, and to properly inform registrants about the circumstances under which it will reveal their private data.
It also requires the proxy service to hold the registrant’s real contact data in escrow, to be accessed by ICANN if the registrar goes out of business or has its contract terminated.
This should help registrants keep hold of their names if their registrar goes belly-up, but of course it does mean that their private contact information will be also stored by the escrow provider.
But the biggest changes in this final RAA, compared to the previously posted draft versions, relate to methods of changing the contract in future.
Notably, registrars have won the right to perpetual renewal of their contracts, giving them a bit more long-term visibility into their businesses.
Under the current arrangement, registrars had to sign a new RAA every five years but ICANN was under no obligation to grant a renewal.
The 2013 contract, on the other hand, gives registrars automatic renewal in five-year increments after the initial term expires, as long as the registrar remains compliant.
The trade-off for this is that ICANN has codified the various ways in which the agreement can be modified in future.
The so-called “unilateral right to amend” clauses introduced a few months ago — designed to enable “Special Amendments” — have been watered down now to the extent that “unilateral” is no longer an accurate way to describe them.
If the ICANN board wants to introduce new terms to the RAA there’s a series of complex hoops to jump through and more than enough opportunities for registrars to kill off the proposals.
Indeed, there are so many caveats and a so many procedural kinks that would enable registrars to prevent ICANN taking action without their consent I’m struggling to imagine any scenario in which the Special Amendment process is successfully used by the board.
But the final 2013 RAA contains something entirely new, too: a way for ICANN’s CEO to force registrars back to the negotiating table in future.
This seems to have made an appearance at this late stage of negotiations precisely because the Special Amendment process has been castrated.
It would enable ICANN’s CEO or the chair of the Registrars Stakeholder Group to force the other party to start talking about RAA amendments with a “Negotiation Notice”. If the talks failed, all concerned would head to mediation, and then arbitration, to sort out their differences.
My guess is that this Negotiation Notice process is much more likely to be used than the Special Amendment process.
It seems likely that these terms will provide the template for similar provisions in the new gTLD Registry Agreement, which is currently under negotiation.
The 2013 RAA public comment period is open until June 4, but I don’t expect to see any major changes after that date. The documents can be downloaded, and comments filed, here.

Cops say new gTLDs shouldn’t launch without a Big Brother RAA

Law enforcement agencies are not happy with the proposed 2013 Registrar Accreditation Agreement, saying it doesn’t go far enough to help them catch online bad guys.
Europol and the FBI told ICANN’s Governmental Advisory Committee yesterday that people need to have their full identities verified before they’re allowed to register domain names.
They added that new gTLDs shouldn’t be allowed to launch until a tougher RAA is agreed to and signed by registrars.
The draft 2013 RAA would force registrars to validate their customers’ email addresses or phone numbers after selling them a domain, but law enforcement thinks this is not enough.
“We need a bit more in this area,” Troels Oerting, head of Europol’s European Cybercrime Centre, told the GAC during a Sunday session. “We need a bit more to be verified in addition to the phone or email.”
“It’s very, very important that we are able to identify perpetrators able, to identify the originators, and it’s not enough that you just put in the email or phone,” he said.
He added that there should also be re-verification procedures and ongoing compliance monitoring from ICANN, and said that only registrars signing the 2013 RAA should be allowed to sell new gTLD domains.
Europol has sent a letter to ICANN (not yet published, it seems) outlining four areas it wants to see the RAA “improved”, Oerting said.
Given that many GAC members, including the US, seem to support this position, it’s yet another threat to ICANN’s new gTLD launch timetable, not to mention privacy and anonymous speech in general.
The law enforcement recommendations are not new, of course. They’ve been in play and GAC-endorsed for many years, but were watered down during ICANN’s RAA talks with registrars.

Go Daddy hires CTO from Yahoo

Go Daddy has made its third top-level hire from CEO Blake Irving’s alma mater, Yahoo.
Elissa Murphy, formerly vice president of engineering, will join the registrar as chief technology officer and head of platform, All Things D reports.
Go Daddy has reportedly confirmed the move, saying she’s due to start next month.
The news comes just a few weeks after the company recruited James Carroll from Yahoo to head its international business.
Irving joined Go Daddy in January.

ICANN to pay $2 million to keep Trademark Clearinghouse “free” for registrars

Kevin Murphy, March 27, 2013, Domain Registrars

ICANN is putting its money where its mouth is when it comes to helping new gTLDs be successful, committing $2 million to keep Trademark Clearinghouse access “free” for registrars.
While TMCH pricing for trademark owners is now well-publicized, ICANN COO Akram Attalah last night revealed some of the fees for new gTLD registries and registrars.
Registries will have to pay a one-time fee of $5,000 per TLD to access the TMCH, he said.
That was reduced from $10,000 during talks with TMCH back-end provider IBM after ICANN promised to handle billing and administration, he said.
There’s also going to be a $0.30 fee for each domain that matches a TMCH record registered during Sunrise and Trademark Claims periods, he added. The specifics on this fee were a little fuzzy.
But registrars won’t have to pay a penny, it seems. Attalah said that ICANN will pay IBM $2 million to make sure the Clearinghouse is accessible and free for registrars.
“ICANN will pay $400,000 per year for five years to keep the TMCH up and running and that provides free access to all registrars,” he said on last night’s new gTLDs update webinar.
It won’t be completely free for registrars, of course.
Registrars will have to do some implementation work to support the new Trademark Claims and Sunrise specs, but the absence of fees gives them one less excuse to avoid the two rights protection periods.

Go Daddy poaches another Yahoo exec

Kevin Murphy, March 21, 2013, Domain Registrars

Go Daddy has hired another Yahoo executive to join its senior management.
James Carroll, senior vice president of the consumer and global platform group, is to head Go Daddy’s international business, according to All Things D.
Go Daddy is of course now headed by former Yahoo Blake Irving, who has made international expansion one of his key growth strategies.
Irving hired Carroll at Yahoo too, All Things D reported.
With Yahoo apparently undergoing a shakeup under its new CEO Marrissa Meyer, it’s not impossible we might see more execs winding up at Go Daddy before long.

ICANN accredits .tk registry as registrar

Kevin Murphy, March 12, 2013, Domain Registrars

Freedom Registry, the company behind the oft-criticized .tk domain registry, seems to have been accredited as an ICANN registrar.
The new registrar business goes by the name OpenTLD. Its domain name currently bounces visitors to Freedom’s home page.
Freedom manages .tk, the ccTLD for tiny Tokelau. It’s the fastest-growing TLD — currently the second-largest ccTLD after Germany’s .de — because it’s free to register .tk domains.
As a result, it’s also regularly recognized by the Anti-Phishing Working Group as one of the most-abused TLDs out there, though the company says its business model allows it turn off abusive domains at will.

Melbourne IT gets out of brand protection with $157m sale to CSC

Kevin Murphy, March 12, 2013, Domain Registrars

Corporation Service Company has acquired Melbourne IT’s flagship digital brand management service for a ridiculously expensive AUD 152.5 million ($157m).
The shock news takes Melbourne out of the high-margin defensive registration and brand monitoring market, leaving it as a basic domain registrar focused on small businesses.
For CSC, the deal leaves it with a considerably strengthened hand in the DBS space, which is poised to benefit from the massive influx of new gTLDs over the next few years.
It also means that all of the over 100 new gTLD applications Melbourne was supporting as a consultant will now be managed by CSC.
The price of AUD 152.5 million is far more than Melbourne IT could have hoped to ask for, equal to almost its entire market capitalization of AUD 160 million.
Melbourne has had a rocky time on the markets of late, and had previously disclosed that it was looking to sell off some units in order to appease shareholders and rationalize its business.
But DBS was considered a core business, bigger now than Melbourne’s regular domains business, and likely not for sale. CSC’s high-premium offer was too good, it seems, to be responsibly refused.
“While this was not a business that we had specifically earmarked for sale, given the value creation provided by the transaction, this was an opportunity which could not be ignored,” CEO Theo Hnarakis, said in a statement.
The deal follows the sale of MarkMonitor, a key Melbourne competitor, to Thomson Reuters last July. When it comes to brand protection in the domain name space, it’s a big boy’s game nowadays.
Melbourne will remain a domain registrar with over four million names under management.
The DBS business was formed in 2008, largely as a result of Melbourne’s purchase of Verisign’s brand services division for $50 million.