Registrar hit with second porn UDRP breach notice this year

A Chinese registrar group has been accused by ICANN of shirking its UDRP obligations for the second time this year.

ICANN has put Hong Kong-based DomainName Highway on notice that is in breach of its contract for failing to transfer the domain 1ockheedmartin.com to defense contractor Lockheed Martin.

The domain is a straightforward case of typosquatting, with the initial L replaced with a numeral 1. At time of writing, it still resolves to a page of pornographic thumbnail links, despite being lost in a UDRP case January 4.

Under UDRP rules, registrars have 10 days to transfer a UDRP-losing domain to the trademark owner, unless a lawsuit prevents it.

The circumstances are very similar to a breach notice ICANN issued against ThreadAgent.com over a case of BMW’s brand being cybersquatted with porn last month.

Both ThreadAgent and DomainName Highway appear to be part of the XZ.com, aka Xiamen DianMedia Network Technology Co, which is based in China but has about 20 accredited registrars based in Hong Kong.

DomainName Highway has about 30,000 gTLD domains under management.

Costa Rica’s only registrar gets terminated

Costa Rica no longer has any in-country accredited registrars, after ICANN terminated Toglodo for non-payment of fees.

ICANN told the company last week that its accreditation is terminated effective February 23.

It seems Toglodo owed ICANN thousands of dollars in past-due fees. The Org says had been chasing it for money since at least March last year, but had not managed to make contact.

The registrar once had a few thousand gTLD domains under management, mostly .coms, but that’s dwindled to almost nothing recently. Whatever domains remain, ICANN will attempt to transfer to another registrar.

GoDaddy now making over $1 billion a quarter

It doesn’t seem like five minutes ago that GoDaddy became the first domain registrar to top $1 billion in annual revenue. It was actually 2013. Now, it’s doing that in a quarter.

The company last night reported fourth-quarter revenue of $1.02 billion, almost half of which was from domains, up from $873.9 million a year earlier.

Domains revenue was up a whopping 23.6% at $497.3 million, but this was mainly due to aftermarket sales and the registry business.

The company does not report its domains under management, growth or renewal rates in its quarterly earnings announcements.

CFO Mark McCaffrey told analysts that up to two thirds of the growth could be attributed to the aftermarket, where domains sell at premium prices, and GoDaddy “saw an uptick in both volume and average deal size”.

He also highlighted GoDaddy Registry as a key growth contributor, due to the launch in Q4 of a “reputation protection solution” that I can only assume refers to the AdultBlock service that blocks trademarks in the company’s four porn gTLDs.

GoDaddy sent out renewal notices for AdultBlock, valued at as much as $30 million, in December.

It’s not currently possible to measure the success of AdultBlock from public data sources. GoDaddy expunged the roughly 80,000 blocked .xxx domains from its zone file on December 1. Whereas they previously resolved to a registry placeholder, now they do not resolve at all.

Domains revenue for the full year was $1.81 billion, up 19.5%. Including non-domains businesses, annual revenue was $3.81 billion, up 15%.

The company had 2021 net income of $242.8 million, reversing a loss of $494.1 million in 2020.

Post-lockdown blues hit Tucows’ growth

Tucows’ domain business was pretty much flat in the fourth quarter and full-year 2021, as the company hit the trough following the spike of the pandemic lockdown bump.

The registrar said last night that its Domain Services business saw new registrations down or flat in both wholesale and retail channels, even when compared to pre-pandemic levels.

The company said (pdf) it ended the year with 25.2 million domains under management, down from 25.4 million a year earlier. The total number of new, renewed or transferred-in domains was 17.4 million, down from 18.2 million.

For the fourth quarter, the total new, renewed or transferred-in domains was 4 million, compared to 4.3 million a year earlier.

In prepared remarks (pdf), CEO Elliot Noss said that wholesale-segment registrations were down 6% to 3.7 million in Q4 and new registrations were down 27% from 2020’s pandemic-related “outsized volumes”.

In retail, total new, renewed and transferred registrations for the quarter were just over 310,000, down 16%, he said. New registrations were down 21% year over year.

The domains business reported revenue of $61.4 million in the fourth quarter, down from $61.8 million in the year-earlier period.

Domain revenue from wholesale was down to $47.1 million from $47.5 million. Retail was down to $8.7 million from $9.2 million. EBITDA across both channels was $11.6 million, down from $12.1 million.

The renewal rates for wholesale and retail were a more-than-respectable 80% and 85% respectively.

Some of the declines can be attributed to the pandemic-related bump Tucows and other registrars experienced in 2020.

Margins had been impacted a bit by the acquisition of UNR’s back-end registry business, the integration of which Noss said has now been fully completed.

For the full company, including non-domain businesses such as mobile and fiber, revenue for the year was down 2.2% at $304.3 million and net income was down 41.7% at $3.4 million.

The company also announced it has renewed its $40 million share buyback program.

At ICANN, you can have any registrar you want, as long as it begins with A

Want to find a registrar based in your home country, or in a friendlier foreign jurisdiction? Don’t rely on ICANN to help.

A recent outcome of the Org’s information transparency car crash is a registrar search engine that only returns filtered results where the registrar’s name begins with the letter A.

The search engine allows users to search for registrars by name, IANA number or the country/territory where the registrar is based. Results can also be filtered alphabetically.

But it’s broken.

If you’re looking for a local registrar, or an overseas registrar, perhaps because you’re concerned about the legal jurisdiction of the company before you register a domain, you might expect the handy drop-down countries menu to bear fruit.

Say you’re looking for an Irish registrar. You select “Ireland” from the drop-down:

And the results come back:

Oh. According to these results, there are no ICANN-accredited registrars based in Ireland.

But I notice the letter A is highlighted. Perhaps it’s only showing me the registrars beginning with A.

Are there any Irish registrars beginning with B? I’m sure I’ve heard of one, but the name escapes me. I click B:

Oh. It’s showing me registrars beginning with B, but they’re not all Irish. The search engine has cleared my original filter.

With B still selected, I filter again by country, and now I’m looking at an empty result set again. There are no Irish registrars beginning with A, ICANN is telling me again.

There also doesn’t appear to be a way to filter for registrars that begin with numerals or special symbols, so the likes of 123reg and 101domain appear to be fresh out of luck.

This search engine appears to have been live for about a year, replacing the old flat list, which appears to have been deleted, because that’s how ICANN rolls nowadays.

I don’t know whether it’s been broken the whole time it’s been live, nor whether ICANN knows it’s broken.

Perhaps nobody uses it. It does appear to be the only way to find accredited registrars by country on the ICANN or IANA web sites.

UPDATE Feb 4, 2022: within approximately seven hours, one of the major bugs reported in this post had been fixed. That’s what I call tech support!

Turkish registrar on the naughty step over abuse

ICANN has issued a public contract breach notice to a Turkish registrar over claims it’s not adequately responding to abuse reports.

Atak Teknoloji showed a “failure to take reasonable and prompt steps to investigate and respond appropriately to reports of abuse” and did not provide ICANN with evidence it responds to abuse reports, ICANN said.

These are violations of the Registrar Accreditation Agreement, the breach notice says.

The registrar is also not offering a port 43 Whois service as required by the RAA, ICANN claims.

Atak isn’t small. It has about 175,000 domains under management in gTLDs, according to registry reports.

It has until February 18 to come into compliance or risk suspension, and has already supplied ICANN with documentation that is now under review.

“We fell short” — Tucows says sorry for Enom downtime

Tucows has apologized to thousands of Enom customers who suffered days of downtime after a planned data center migration went badly wrong.

Showing true Canadian humility, the registrar posted the following statement this evening:

Beginning Saturday, January 15, 2022, Enom experienced a series of complications with a planned data center migration that caused significant disruptions for a subset of our customers.

We sincerely apologize to all of those impacted. We pride ourselves on being a reliable domain registration platform, and this weekend we fell short. We are committed to regaining your trust and to serving you better.

A full internal audit is underway and an incident report is forthcoming. This will include a summary of events and scope, learnings, and policy and process changes to mitigate future issues.

We reported on the downtime on Monday, as some customers were entering their third day of non-resolving DNS, which led to broken web sites and email.

At the time, Enom was saying it was tracking a “few hundred” affected domains. As customers suspected, that turned out to be a huge underestimate. The true number was closer to 350,000 domains, Tucows is now saying.

The company had been warning its customers about the planned maintenance for weeks, but it did not anticipate a “a bug in the new DNS provisioning system” that stopped customers’ domains resolving.

The migration started Saturday January 15 at 1400 UTC and was expected to last 12 hours. In the end, the DNS issue was not fully fixed until Monday January 17 at about 1845 UTC.

BMW porn site leads to registrar getting suspended

A Hong Kong registrar has had its ICANN contract suspended after failing to transfer a cybersquatted domain to car maker BMW.

ThreadAgent.com, which has about 32,000 .com and .net domains under management, attracted the attention of ICANN compliance after a customer lost a UDRP case concerning the domain bmwgroup-identity.net.

The domain led to a site filled with porn and gambling content, and the UDRP was a slam-dunk win for BMW.

But ThreadAgent failed to transfer the domain to BMW within the 10 days required by ICANN policy, leading to Compliance reviewing the registrar for other areas of non-compliance.

A December 22 breach notice led to the registrar transferring the domain to BMW last week, but it had failed to resolve the other issues ICANN had identified, leading to a suspension notice the very next day.

ICANN wants ThreadAgent to explain why the UDRP was not processed according to the policy, and how it will be compliant in futre. It also says the company is not operating a web Whois service as required.

ICANN has told the company it will not be able to sell gTLD domains or accept inbound transfers between January 28 and April 28, and must display a notice to that effect prominently on its web site.

That second requirement may prove complicated, as ThreadAgent appears to be one of about 20 registrar accreditations belonging to XZ.com, a Chinese group based in Xiamen. It has not used the domain threadagent.com in several years, and its other accreditations, which use the same storefront, are all still unsuspended.

Nightmare downtime weekend for some eNom and Google customers

Some eNom customers have experienced almost two days of downtime after a planned data center migration went titsup, leading to DNS failures hitting what users suspect must have been thousands of domains.

Social media has been filled with posts from customers complaining that their DNS was offline, meaning their web sites and email have been down. Some have complained of losing money to the downtime.

Affected domains include some registered directly with eNom, as well as some registered via resellers including Google Workspace.

The issue appears to have been caused by a scheduled data center migration, which was due to begin 1400 UTC on Saturday and last for 12 hours.

The Tucows-owned registrar said that during that time both reseller hub enom.com and retail site enomcentral.com would be unavailable. While this meant users would be unable to manage their domains, DNS was expected to resolve normally.

But before long, customers started reporting resolution problems, leading eNom to post:

We are receiving some reports of domains using our nameservers which are failing to resolve. Owing to the migration we are unable to research and fully address the issue until the migration is complete. This is not an expected outcome from the migration, and we are working to address it as a priority.

The maintenance window was then extended several times, by three to six hours each time, as eNom engineers struggled to fix problems caused by the migration. eNom posted several times on its status page:

The unexpected extension to the maintenance window was due to data migration delays. We also discovered resolution problems that impact a few hundred domains

eNom continued to post updates until it finally declared the crisis over at 0800 UTC this morning, meaning the total period of downtime was closer to 42 hours than the originally planned 12.

A great many posts on social media expressed frustration and anger with the outage, with some saying they were losing money and reputation and others promising to take their business elsewhere.

Help, it's Monday morning in the UK, I have a team who need to work. I have customers who want to place orders. I have a new partnership in progress which will be ruined at this rate. Please please let us know what is happening. #enom #enomdown @enomsupport

— Karen Burns (@cooper_karen) January 17, 2022

@enom @enomsupport What on the world is going on? Every 3 hours we get another boilerplate message saying “another 3 hours” This is completely unacceptable. How are you going to fix this and how are you going to make people whose work sites have been down all weekend whole?

— Andrew Pershing (@Sci_Officer) January 16, 2022

I almost have begrudging respect for how badly @enom has fucked the pooch with their migration. Blowing up your service so badly that your customers can’t even take their business elsewhere is some galaxy brain shit.

— Keith (@FilthySpecs) January 16, 2022

Same. I'm in a group with 6 other bloggers who also have the same DNS issue. Our sites have been down since yesterday. We're losing ad income & have readers who can't access the information they need.

— Elaina Newton (@TheRisingSpoon) January 16, 2022

Some said that they continued to experience problems after eNom had declared the maintenance over.

@enom your service status website states incorrect status for Google services? My email is still down!!! Also, getting error when logging in to enom domain management console!

— Tomislav Pavosevic (@tompavosevic) January 17, 2022

eNom primarily sells through its large reseller channel, so some customers were left having to explain the downtime in turn to their own clients. Google Workspace is one such reseller that acknowledged the problems on its Twitter feed.

Some customers questioned whether the problem really was just limited to just a few hundred domains, and eNom seemed to acknowledge that the actual number may have been higher.

Looks like one of the most severe internet outages I've seen in years is underway and has not hit MSM yet! @enom, "largest wholesaler of Internet domains" has screwed up a migration and taken possibly up to 2M domains offline.
Certainly my measly 100+ are dead.
See @enomsupport

— 😷Andy Stringer (@AndyStringer) January 17, 2022

At this point, we have been able to track a few hundred. If you have domains that are affected we encourage you to reach out to help@enom.com with the domain(s) in question.

— enomsupport (@enomsupport) January 16, 2022

I’m in contact with Tucows, eNom’s owner, and will provide an update when any additional information becomes available.

CentralNic makes another registrar acquisition

CentralNic said today it has bought another registrar, Chile-based NameAction, in a $1 million deal.

NameAction has been around since the late 1990s and specializes in ccTLDs in the Latin American region, including offering local presence services for foreign registrants.

It sells gTLD domains too, acting primarily in the brand protection space, but does not appear to be ICANN-accredited in its own right.

CentralNic said the deal will immediately add $2 million to its top line and $200,000 to profits.

CEO Ben Crawford said in a press release that the deal is small but of strategic importance, giving the company a beachhead from which to expand into Latin America.

It’s the fourth acquisition announcement from CentralNic, which describes itself as an industry consolidator, this year.