ICANN has apologized to the government of Senegal for its uppity letter of complaint about a hotel used for its recent Dakar meeting.
As I blogged (with sarcasm) earlier this week, ICANN marketing chief Barbara Clay had written to Senegal’s telecommunications minister Moustapha Guirassy to complain that the Hotel des Almadies was not up to the expected standards.
The poor service “damaged ICANN’s reputation as well as the reputation of the Hotel and Senegal”, the letter, which has since been removed from ICANN’s web site (read it here), stated.
Clay has now written to Guirassy to apologize. The letter (pdf) reads:
The letter was sent without appropriate clearance by ICANN’s leadership and so it was not an official statement of ICANN’s position.
ICANN’s leadership, and indeed the entire ICANN community, deeply appreciate the generosity shown by Senegal in hosting our 42nd public meeting. ICANN’s leadership – and I personally – truly regret any embarrassment or distress my letter may have caused you or the Government of Senegal.
I hope you will accept this sincere expression of regret.
The $124-a-night Almadies came in for a torrent of complaints from ICANN’s At Large Advisory Committee and others due to the substandard rooms, poor wifi, rats, smells and lack of security.