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Register.com hit by breach notice over 62,232 domains

Kevin Murphy, September 12, 2013, Domain Registrars

Register.com, a Web.com business that is one of the top ten registrars by domains under management, has been hit by an ICANN compliance notice covering 62,232 domain names.
It’s a weird one.
ICANN says that the company has failed to provide records documenting the ownership trail of the domains in question, which all currently belong to Register.com itself.
The notice names 000123.net, 0011pp.com, 00h4.com, 010fang.net, 01rabota.com, 02071988.com and 020tong.com, but it seems that these are merely the first in a alphabetical list that is much, much longer.
Judging by DomainTools’ Whois history, these domains all appear to have been originally registered at various times by individuals in China and India, then allowed to expire, then registered by Register.com to itself.
The only common link appears to be that they were kept by Register.com after they expired, for whatever reasons registrars usually hoard their customers’ expired domains.
According to the compliance notice, ICANN wants the registrar to:

Provide a detailed explanation to ICANN how 62,232 domains in which Register.com itself is the registrant are used for the purposes of Registrar Services, as defined by Section 1.11 of the RAA;

The Registrar Accreditation Agreement says registrars have to keep registrant agreement records, except for a limited class of cases where the domain is owned by the registrar itself and used for registrar-related stuff.
Register.com, one of the original five oldest competitive registrars, has been given until October 2 to come up with the requested information for face losing its accreditation.
The registrar has almost three million gTLD domains under management. Combined with its Web.com sister registrars, which include Network Solutions, the number is closer to 10 million.

Registrar rapped for failing to transfer UDRP domain

Kevin Murphy, August 20, 2013, Domain Registrars

The domain name registrar Gal Comm has been warned by ICANN that it risks losing its accreditation for failing to transfer a cybersquatted name to Home Depot.
The compliance notice (pdf) concerns the domain name homedpeot.com, which was lost in a UDRP filed in early March and decided on April 21.
According to ICANN, Gal Comm, which has about 30,000 gTLD domains under management, failed to transfer the domain within 10 days of finding out about the decision, as required under the policy.
Whois records compiled by DomainTools show that the domain was instead deleted at in early April, and subsequently re-registered with a different registrar, where it’s currently under dubious-looking privacy.
According to the ICANN compliance notice, Gal Comm says that it deleted the domain because it received a Whois inaccuracy complaint about it.
Assuming that’s correct (and the Whois back in March was blatantly false) we have an interesting tension between policies that seems to have caused a slip-up at the registrar.
But registrars are supposed to lock domains they manage after they become aware of UDRP actions, so allowing the domain to delete seems to be a breach of the policy.
ICANN has given Gal Comm until September 10 to produce its records relating to the domain — and pay past-due accreditation fees — or face possible de-accreditation.
It’s very rare for ICANN to send compliance notices to registrars related to UDRP implementation.

Three more registrars get breach notices

ICANN has told three registrars that they’re in breach of their contracts and risk losing their accreditations.
Two of the companies in receipt of breach notices this week — Internet Solutions and DomainSnap — have no gTLD domains under management, but the other, Aregentinian registrar Dattatec, has over 90,000, making it the 112th-largest registrar.
The former two have simply not paid their fees, according to ICANN.
Dattatec, meanwhile, also stands accused of not adequately responding to Whois accuracy complaints on a handful of distinctly spammy-looking domain names in its care.
All three have been given until almost the end of the month to sort out the problems or face the possibility of termination.

Deadbeat registrar is also a massive new gTLD applicant

Kevin Murphy, April 24, 2013, Domain Registrars

One of the latest three registrars to receive ICANN contract breach notices is also a new gTLD applicant involved in four applications, a helpful reader has pointed out.
A. Telecom S.A., which owes ICANN $10,863.67 in unpaid accreditation fees and is facing a May 14 de-accreditation if it doesn’t pay up, doesn’t have any gTLD domains under management.
It is, however, part of the Brazilian wing of Telefonica, the Spanish telecommunications giant.
Telefonica Brasil SA has applied for .vivo while the corporate parent Telefonica SA is behind applications for .movistar, .telefonica and .terra. They’re all single-registrant dot-brand applications.
Telefonica had revenue of about $80 billion last year, and employs over 280,000 people, so I doubt a measly $10,000 would even cover its daily toilet paper bill.
I can only assume that its ICANN breach notice is a result of a paperwork problem.

Three registrars rapped for not paying ICANN fees

Kevin Murphy, April 24, 2013, Domain Registrars

ICANN has sent compliance notices to three registrars for allegedly not paying their dues.
Dotted Ventures, Basic Fusion and A. Telecom S.A owe a total of roughly $25,000 in unpaid ICANN fees, according to the notices.
Basic Fusion and A Telecom also didn’t notify ICANN about changes of address, according to the notices.
All three have until May 14 to pay up or risk losing their registrar accreditation.
None of them are of notable size in the gTLD space, with fewer than 1,000 domains under management between them.

ICANN terminates three registrars

Kevin Murphy, February 12, 2013, Domain Registrars

ICANN has pulled the plug on three accredited domain name registrars, saying they all failed to comply with an audit.
Lime Labs, R Lee Chambers Company (DomainsToBeSeen.com) and Central Registrar (Domainmonger.com) have been given 30 days notice that their accreditations are being yanked and that their domains will be transferred to other registrars.
About 12,000 domains will be affected, the vast majority of which are managed by Lime Labs.
The three registrars were among 10 that ICANN pounced on last month when they failed to respond to its Contractual Compliance Audit Program.
This program is a three-year initiative to make sure registrars and registries are complying with their contractual requirements. A third of registrars were randomly selected to take part late last year.
According to ICANN’s termination notices, all three registrars ignored last month’s warnings and did not submit the data required for the audit.
DomainsToBeSeen and Domainmonger both have just a few hundred gTLD domain names under management each. Lime Labs is much larger, with over 11,000.
The terminations will come into affect March 13.

Ten registrars spanked for ignoring ICANN audit

Kevin Murphy, January 14, 2013, Domain Registrars

ICANN has sent breach notices to 10 domain name registrars for failing to respond to its ongoing contract compliance audit.
The 10 registrars with breach notices are: Crosscert, Mat Bao, DomainsToBeSeen.com, USA Webhost, Internet NAYANA Inc, Cheapies.com, Domainmonger.com, Lime Labs, Namevault.com, and Power Brand Center.
According to ICANN, these registrars failed to provide the requested documentation as required by their Registrar Accreditation Agreement.
The Contractual Compliance Audit Program is a proactive three-year effort to check that all registries and registrars are abiding by the terms of their agreements.
ICANN selected 317 registrars at random for the first year of the program. As of January 4, 22 had not responded to these notices.
Only registrars signed up to the 2009 version of the RAA are contractually obliged to respond.
Verisign, which was one of six gTLD registries selected to participate this year, has controversially refused to let ICANN audit .net, saying it is not obliged to do so.
While the .net contract does have some audit requirements, we understand they’re not as wide-ranging as ICANN’s audit envisages.
The 10 registrars have been given until February 1 to provide ICANN with the necessary information or risk losing their accreditations.

In major snub, Verisign refuses to let ICANN audit .net

Kevin Murphy, January 11, 2013, Domain Registries

Verisign has delivered a significant blow to ICANN’s authority by refusing to take part in its contractual compliance audit program.
The snub runs a risk of scuppering ICANN’s plans to make compliance a cornerstone of its new management’s strategy.
In a letter to ICANN’s compliance department this week, Verisign senior vice president Pat Kane said that the company has no obligation to submit to an audit of .net under its ICANN contract.
Kane wrote:

Verisign has no contractual obligations under its .net Registry Agreement with ICANN to comply with the proposed audit. Absent such express contractual obligations, Verisign will not submit itself to an audit by or at the direction of ICANN of its books and records.

The company is basically refusing to take part in ICANN’s Contractual Compliance Audit Program, a proactive three-year plan to make sure all gTLD registries and accredited registrars are sticking to their contracts.
For registries, the plan calls for ICANN to look at things like compliance with Whois, zone file access, data escrow, monthly reporting, and other policies outlined in the registry agreements.
Verisign isn’t necessarily admitting that it thinks it would not pass the .net audit, but it is sending a strong signal that it believes ICANN’s authority over it has limits.
In the program’s FAQ, ICANN admits that it does not have explicit audit rights over all contracted parties, stating:

What’s the basis for including all contracted parties, when the ‘Right to Audit’ clause isn’t present in 2001 RAA and Registry Agreements?
One of ICANN’s responsibilities is to conduct audits of its agreements in order to ensure that all contracted parties are in compliance with those agreements.

If Verisign is refusing to participate, other registries may decide they don’t want to cooperate either. That wouldn’t look good for ICANN, which has made compliance a key strategic priority.
When Fadi Chehade started as CEO last September, one of his first moves was to promote compliance boss Maguy Serad to vice president, reporting directly to him.
He told DI that he would be “bringing a lot more weight and a lot more independent management from my office to the compliance function”.
At his inaugural address to the community in Prague last June, he spoke of how he planned to bring IBM-style contract management prowess to ICANN.
Compliance is also a frequently raised concern of the Governmental Advisory Committee (though generally geared toward rogue registrars rather than registries).

Vietnamese registrar on the ICANN naughty step

Kevin Murphy, December 26, 2012, Domain Registrars

ICANN has issued a broad breach notice against Vietnamese domain name registrar Mat Bao.
The company hasn’t escrowed its registrant data as required since February, according to ICANN, and it owes over $4,500 in accreditation fees.
It also hasn’t given ICANN a URL for its registrar web site, nor is it providing Whois service, according to the breach notice.
The registrar has fewer than 1,000 gTLD domain names under management, according to the latest registry reports.
ICANN has given it until January 17 to resolve its problems or risk losing its accreditation.

Delinquent top 20 registrar not delinquent after all

Kevin Murphy, August 27, 2012, Domain Registrars

China’s largest domain name registrar isn’t shirking its ICANN fees, despite previous allegations to the contrary.
Xin Net, which has over 1.6 million gTLD domains under management, received a breach notice from ICANN last month which stated that the company was $2,000 in arrears with its payments.
The company was given until August 22 to correct the problem or risk losing its accreditation.
But in a subsequent compliance notice ICANN admitted that “due to an error the registrar’s account reflected a delinquent balance”.
The admission was buried deep in the notice and not immediately obvious to anyone browsing ICANN’s compliance pages.
The original notice also alleged a breach of the Inter-Registrar Transfer Policy with respect to the domain names rongzhu.net, qsns.net and zuixincn.com, which was not an error.
ICANN posts breach notices to its web site fairly regularly — 84 of them since mid-2008 — and more often than not they allege failure to pay fees in addition to other problems.