“Frat boy culture” ICANN faces more sexual harassment claims

One of ICANN’s longest-serving employees has sued the Org and her old boss, claiming she suffered from years of sexual harassment and discrimination and was then laid off after she complained about her treatment.

The harassment claims relate to two male former ICANN employees and cover alleged behavior from off-color sexual jokes to groping, what the complaint calls “severe and outrageous sexual harassment and sexual assaults”.

But the suit also describes a broader “frat boy culture” at the Org that allegedly under-pays women and overlooks them for promotion while turning a blind eye to complaints about inappropriate behavior by male colleagues.

The suit seeks $77 million in damages and lists 14 causes of action under harassment and employment law, as well as a defamation claim against an outside lawyer ICANN hired to investigate the original complaints.

“Many of the allegations in the complaint are untrue and we will defend our organization and our policies vigorously,” ICANN said in a statement issued after the lawsuit was first reported by local Los Angeles press.

The complainant is Tanzanica King, former meeting strategy and design director, who worked at ICANN for 22 years — the second longest-serving employee — before being laid off a few months ago. She’s given her consent to be named in this article.

Her complaint says:

In exchange for her dedication, [King] has been subjected to the frat boy culture, having been repeatedly passed over for promotions, paid lower salaries than male colleagues, sexually harassed, and then wrongfully terminated for blowing the whistle. For all its poetic waxing of gender equality, ICANN is a rotted apple veiled by a thin shiny veneer.

On the harassment claims, King’s suit covers alleged incidents from 2006 to 2023, mainly involving her direct supervisor on the meetings team, who left ICANN earlier this year. The complaint says he was fired due to the harassment.

The complaint says King’s boss “sexually harassed and sexually assaulted Plaintiff on the basis of her gender, including, without limitation, making unwanted sexual advances and engaging in unwanted verbal and physical conduct of a sexual nature”.

The complaint says that ICANN’s top lawyers and HR department “turned a blind eye” to complaints from herself and other colleagues about this alleged behavior over the years.

It adds that interim CEO Sally Costerton this year “disregarded Ms. King’s privacy” and shared details of her complaints with the “entire executive team” after the alleged harasser was fired.

King herself took unpaid medical leave last December — she says due to the toll her experience at ICANN took on her — and lost her job during ICANN’s round of layoffs this May.

A female external lawyer hired by a female ICANN lawyer in May last year to investigate King’s complaints is accused of instead trying to victim-blame and cover up the allegations in order to “hide the facts from the Board of Directors”.

A large portion of the complaint seeks to paint the Org as a “good old boys” club, in which male employees with less time served were either promoted earlier or paid more than King.

The complaint also talks about alleged sexism in the broader ICANN community, referring to a 2018 survey of community members that found that some male ICANN meeting attendees have behaved inappropriately around female peers.

ICANN has spent years trying to portray itself as a female-friendly organization in the traditionally male-heavy tech sector, not too many years ago introducing an anti-harassment policy to sit alongside its long-standing Expected Standards of Behavior.

It has recently trumpeted the fact that its CEO and chair are both currently female, and chair Tripti Sinha has talked about her desire for “gender parity” on the board of directors, something that has yet to be achieved.

Here’s ICANN’s statement in response to the lawsuit in full:

ICANN has been sued by a longtime former colleague. The ICANN Board conducted a thorough independent investigation into the matters the plaintiff previously reported to ICANN. Many of the allegations in the complaint are untrue and we will defend our organization and our policies vigorously. Our arguments will be made in the proper venue.

ICANN strives to create a positive, safe, and inclusive work and community environment, and is committed to the highest possible standards of ethical, moral, and legal business conduct. ICANN enforces this through a zero-tolerance policy toward harassment, discrimination and retaliation.

This is at least the third time ICANN has been subject to legal proceedings related to alleged sexual harassment of female employees by more-senior male employees in the last five years.

Here’s King’s complaint (pdf) in full.

Unstoppable gets ICANN accreditation

Unstoppable Domains has become the second blockchain alt-root naming service to get its ICANN accreditation.

The company said today it intends to carry the “the vast majority of generic top-level domains”. It had already been selling .com names, alongside its suite of blockchain extensions, as a reseller.

It also said it intends to sell ccTLD domains, although ICANN accreditation is of course not required for most of those.

It’s the second purveyor of blockchain names to move into the domain name industry after Freename, which got its accreditation last month.

Unstoppable is also working with several blockchain technology companies to prepare applications for new gTLDs when ICANN opens its next application window in 2026.

ICANN U-turns on appeals loophole after community revolt

ICANN has backtracked and substantially pared down a proposal that could have weakened its accountability mechanisms after most of the community said they didn’t like it.

The Org has published for public comment a proposed amendment to its bylaws that will exclude its new Grant Program from the Request for Reconsideration and Independent Review Process mechanisms.

The amendment would specifically exclude claims “relating to decisions to approve or not approve an application to the ICANN Grant Program” from both procedures.

An earlier proposal would have created a new procedure to enable ICANN to also exclude other programs from accountability in future, if certain conditions were met.

But the community largely reacted with revulsion to that proposal, saying they could not support something so overly broad, forcing ICANN to narrow it down to the Grant Program only. ICANN needs the support of its sovereign Empowered Community if it wants to amend its fundamental bylaws.

The $220 million Grant Program is seeking to distribute ICANN’s new gTLD auction funds to worthy causes, but there was a fear the cash could be siphoned off by lawyers if unsuccessful grant applicants were allowed to trigger the accountability mechanisms.

The revised language is likely to be much more palatable to the community, based on previous comments.

The public comment period is open until September 16.

ICANN to terminate five new gTLDs

ICANN is set to terminate the registry contracts for five new gTLDs run by an apparent deadbeat registry.

Asia Green IT System’s agreements for .pars, .shia, .tci, .nowruz and .همراه (.xn--mgbt3dhd) have all been “Escalated to Termination Process” following a July breach notice, according to ICANN’s web site.

The first stage of the termination is mediation, which can be followed by arbitration before the contracts, which were all due to expire next month anyway, finally get torn up.

The escalation was not unexpected. All five gTLDs were migrated to the Emergency Back-End Registry Operator program last month after critical systems failed to function within the contractual requirements.

It is believed that the TLDs stopped functioning properly after AGIT failed to pay its back-end provider. It also allegedly failed to pay its ICANN fees.

The gTLDs in question for the most part were not used. The Iranian new-year-themed .nowruz had a handful of third-party registrations but the others never launched in the decade AGIT was contracted to run them.

.tci is an interesting case, a planned dot-brand that AGIT had intended to operate on behalf of the Telecommunication Company of Iran, the country’s incumbent telco.

US could change .com pricing terms

The US government and Verisign are to enter talks about possible changes to .com pricing.

The National Telecommunications and Information Administration has told the company that it “intends to renew its Agreement with Verisign” but said it welcomed Verisign agreeing to talks that “may include an amendment to the pricing terms”.

The news came in an exchange of letters between NTIA assistant secretary Alan Davidson and Verisign chief Jim Bidzos over the weekend, published last night. Davidson wrote:

NTIA has questions related to pricing in the .com market. We are therefore pleased that Verisign has agreed to discussions regarding .com pricing and the health of the .com ecosystem, including retail and secondary markets. The parties will discuss possible solutions that benefit end-users, both businesses and consumers, and serve the public interest

The Cooperative Agreement between NTIA and Verisign gives the company the right to raise prices by 7% in four of the six years of its term, all of which Verisign exercised in the current run, which ends in a couple months.

The price-rising powers were frozen under Obama administration but reinstated under Trump, giving Verisign masses of extra revenue and huge profit margins, even as .com volume numbers took a prolonged dive.

NTIA’s intervention follows letters from three campaign groups calling .com a “cartel” and inquiries from three Congresspeople.

In response to NTIA’s letter, Bidzos wrote:

We have observed that our capped .com price increases have not always been passed through to benefit end-users and therefore we welcome an opportunity to have this important discussion. We are prepared to consider structures to address this and other issues, including ways to make .com pricing more predictable for the channel as part of it.

It’s clear from this rather tense exchange that the two parties might not exactly see eye-to-eye on their desired outcomes.

Verisign’s position recently has been that .com volumes have been falling in large part because of what Bidzos called the “unregulated retail channel” pumping up prices to increase profit-per-domain over domains under management.

He also pointed out in the company’s most-recent quarterly earnings call that the average price of .coms on the secondary market is $1,600, or 166x the wholesale price.

As some have pointed out, Verisign complaining about profiteering in the channel is the height of chutzpah, given its own mouth-watering margins, which appear to be what it seeks to protect more than anything else.

If Verisign reckons the registrar business is so great, why hasn’t it launched a registrar of its own yet? The company has been legally permitted by the Cooperative Agreement and its ICANN contract to do so for years.

Two out, two in as NomCom picks new ICANN directors

Two ICANN directors will lose their seats on the board and be replaced by newcomers at the Org’s annual general meeting later this year.

Vice chair Danko Jevtović and Edmon Chung, who have served two and one of the maximum three three-year terms respectively, will depart, according to the announcement of this year’s Nominating Committee picks.

They will be replaced by Amitabh Singhal, from the Asia-Pacific region, who I believe is an Indian internet policy expert who founded .in registry NIXI and also sits on the board of .org manager Public Interest Registry.

Also named, Miriam Sapiro, who I can only assume is Ambassador Miriam Sapiro, a US Trade Representative under the Obama administration who also held a senior policy role at Verisign for a couple of years two decades ago before leaving on acrimonious terms.

Chair Tripti Sinha of North America has also been reappointed for a final term.

The noobs, who both seem incredibly well-qualified for their new roles, will take their seats for the first time at the end of ICANN 81 in Istanbul in October.

It’s official, .internal is blocked forever

ICANN has formally confirmed that the gTLD .internal will never be delegated.

Its board of directors resolved earlier this week that it “reserves .INTERNAL from delegation in the DNS root zone permanently to provide for its use in private-use applications.”

It went on to recommend “that efforts be undertaken to raise awareness of its reservation for this purpose through the organization’s technical outreach.”

The idea is to give organizations a gTLD that they can use behind their firewalls that they can be sure will never become a public-DNS gTLD in future, which would carry the risk of name collisions and data leakage.

The string “internal” was picked in January over .private and put out for public comment to murmurs of approval.

The move means nobody will be able to apply for .internal in future new gTLD application rounds.

Revealed: who’s really running Epik

Scandal-rocked registrar Epik promised to turn over a new leaf when it got acquired last year, and now the guy in charge of the domains business — a familiar face to many– has broken cover and talked to DI about the company’s recent woes and turnaround plans.

That guy is director of domains Christopher Ambler, a thirty-year veteran of the industry, who came out of stealth mode today to talk about how he wants to kill Epik’s reputation as a refuge for far-right hate and regain the trust of its customers.

Ambler is perhaps best-known as the founder and CEO of Image Online Design, the company that offered a .web gTLD in an alt-root in the 1990s. More recently, until 2021 he also spent seven years as principal software architect at GoDaddy.

Ambler says he joined Epik’s new owner, Registered Agents Inc, which specializes in company formation services, in November 2022, with a remit to scratch-build a registrar to offer the company’s clients online presence services.

“The basic story is boring as hell,” Ambler said. “Registered Agents does business formations… the company just decided it made sense to be a registrar. They brought me on a year and a half ago with the idea to just build this thing from scratch.”

About six or seven months into this project, in June 2023, Registered Agents decided it could cut a couple of years of development time by simply acquiring the assets of an existing registrar, Ambler said, and Epik’s were up for grabs.

At the time, Epik was on the ropes, rocked by a financial mismanagement scandal under then-CEO Rob Monster that had led to registries disconnecting it for non-payment and an ICANN probe that put it at risk of losing its accreditation and going out of business.

Registered Agents paid $5 million for the registrar and set about paying off the registries and getting the ICANN accreditation transferred to the new owners, from Monster’s Epik Inc to the new Epik LLC.

Due to the nature of Registered Agents’ business — it sets up companies for people, often anonymously and not always to nice people — theories abounded, notably on the Namepros discussion forum, that the new owner was just a front for Monster.

“I totally get the whole ‘We think this is Rob Monster pulling another shady deal’ thing, and I don’t know this for a fact but if I were ICANN I would have thought that was entirely a possibility,” Ambler said. “But they went over it with a fine toothed comb and a microscope.”

Quite apart from the business mismanagement, Epik came with a tonne of reputational baggage. It had long been known as a safe haven for far-right bullies, with the likes of Gab.com, The Daily Stormer, InfoWars and Kiwi Farms among its customer base.

Ambler, who describes himself as “kind of a hippy”, culturally Jewish with spiritual leanings toward Buddhism, was not comfortable with this legacy.

While the new Epik did not publicly disassociate itself from these customers until early 2024, Ambler said the decision was made much sooner.

“When the deal was signed to buy Epik we knew on that day we were no longer the ‘free speech registrar’, we were not the right-wing registrar,” he said. “That’s what the old Epik did, I personally don’t agree with that.”

He compared the gear-shift to the day he interviewed at GoDaddy over a decade ago and made it clear he wasn’t happy working for the company if it was still running the “sexist” TV ads it was famed for in the noughties, which by then it had discontinued.

“When I was told we’re looking at buying [Epik’s] assets, the first thing I said was ‘Okay, but there is some dumpster fire involved here, we’re not going to keep that, right?’ and everybody said ‘No’,” Ambler said. “Absolutely everybody was completely on-board.”

The company then set about “politely inviting” its more controversial customers to take their business elsewhere and shutting down any customers involved in outright illegality, such as unlicensed pharmacies, publishing child sexual abuse material or hate speech that crossed the line into incitement to violence.

“I wouldn’t say it was a significant portion of the business, but it was certainly non-zero,” Ambler said. Hundreds of customers were “shown the door”, he said.

“One of things that angsts me is when you look at the online talk about Epik a lot of people still to this day think Epik is the right-wing registrar, because there’s so much stuff out there from years and years ago,” he said.

“People think Epik is the refuge of the white supremacists,” he said. “I really want to combat that message.”

Ambler said he also oversaw a security review of Epik’s code, following a major breach in 2021.

“We went nuts on security for the first couple months, just making sure everything was safe,” he said.

Was it?

“It is now,” he said.

Since the takeover, Epik has lost hundreds of thousands of domains as customers, fed up with its earlier antics and/or suspicious of the new owners, transferred to other registrars.

At its peak in August 2022, the company had 808,160 gTLD domains under management. By March 2024, the most recent month for which we have records, that number had dropped to 265,845, a loss of over half a million names.

“I daresay we’ve bottomed out at this point and actually have net positives on a number of metrics, but we kind of expected that,” Ambler said.

“Keep in mind that the peak of Epik was mostly accomplished by Rob Monster selling domains at a huge loss to create more appearance of growth,” he added. “That was his goal. He wanted to show that Epik was growing by leaps and bounds, but the company was taking losses left and right.”

Looking forward, Epik is focusing less on being the “be-all and end-all” to domain investors and more on being a solid “world class” retail registrar and selling to Registered Agents’ million-plus existing customers.

Ambler’s final messages to DI readers?

“First, we’re not the right-wing registrar, so please don’t confuse us with the old Epik,” he said, “Second, I’m terribly sorry it’s more boring than a lot of people seemed to think.”

“I’d love to get out there and tell people we’re the good guys now,” he said.

ICANN swaps out Asia VP

Jia-Rong Low, VP of stakeholder engagement and managing director for the Asia Pacific region, has quit ICANN and will leave next month.

An 11-year veteran of the Org, Low was the second hire in the Singapore office where he was based, ICANN interim CEO Sally Costerton said in a statement.

He will be replaced by an internal appointment, Samiran Gupta, who is currently VP for the South Asia region. Gupta has been employed off-and-on by ICANN since 2014.

July 30 update: Low is to join APNIC as its new director general in October.

Verisign predicts more gloom as registrars shun .com growth

Verisign has yet again massively downgraded its expectations for .com growth, after it lost almost two million domains in the second quarter.

The company said it had 170.6 million .com and .net domains at the end of June, down 1.8 million compared to Q1 and a 2.2% decrease compared to a year earlier.

CEO Jim Bidzos said Verisign now expects the domain name base for the full year to be between -2% and -3%. That compares to a range of between +0.25% and -1.75% predicted in April and +1% to -1% predicted in February.

The Q2 renewal rate is expected to be 72.6% compared to 73.4% a year ago and 74.1% in Q1.

Bidzos said he does not expect the base to return to positive growth until the second half of 2025.

Bidzos, talking to analysts, acknowledged that Verisign’s wholesale .com price increases “may have had an impact” but put the blame for the growth shortfall squarely on what he called the “unregulated retail channel” in the US.

American registrars have been cranking up their prices in order to prioritize average revenue per user over volume, he said, meaning retail prices for .com have gone up “more than twice” Verisign’s own price hikes, leading to fewer sales as a result.

“Our research shows that the benefit from our capped wholesale prices is not always passed on to consumers,” he said.

He faced a barrage of questions from analysts about recent calls for the US government to sever its ties with Verisign over .com and put the TLD out for competitive rebidding, but reiterated the company’s position that if the government cuts it off, it still gets to run .com under its contract with ICANN.

Despite the volume woes, Verisign continues to be a high-margin cash-generating machine.

The company reported Q2 net income of $199 million, up from $186 million a year ago, on revenue up 4.1% at $387 million. Operating income was up to $266 million from $249 million and operating cash flow up to $160 million from $145 million.