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ICANN throws the book at Net4 over dodgy transfer claims

Kevin Murphy, December 15, 2020, Domain Registrars

Struggling Indian registrar Net 4 India has been slammed with a massive breach notice by ICANN, following claims of domain transfers failing or happening without the consent of the registrant.

ICANN also accuses the company, which is or was India’s largest independent registrar, of trying to bullshit its compliance staff about whether expired domains had been renewed or not.

According to ICANN, Net4 is in breach of the Registrar Accreditation Agreement on four counts, three of which relate to domain ownership records.

ICANN says the company isn’t operating a Whois service on the web or port 43, has failed to escrow its registration data on two recent occasions, and has failed to hand over registrant information upon ICANN’s request.

It’s also past due with its fees, ICANN says.

ICANN’s been dealing with complaints about Net4 for months, after the company’s customer service system appeared to break down in the wake of the coronavirus pandemic. Hundreds of customers have said their domains were unrenewable and that they were unable to transfer to another registrar.

In the latest breach notice — the first published breach notice against any registrar since February — ICANN names almost 200 domain names that have allegedly been held hostage at Net4, despite the registrant’s efforts to transfer out.

ICANN wants proof that registrants were given transfer authorization codes and that their domains were unlocked.

In a smaller number of cases, ICANN wants proof that domains were transferred to Net4 partner Openprovider, for which it acts as a reseller, with the consent of the registrants.

It also claims that Net4 has more than once tried to prove that a registrant renewed their expired name by supplying the registry’s expiration date instead of its own, to blag its way out of accusations that registrants were unable to renew.

ICANN also accuses the registrar of dragging its feet to address complaints:

Over the past few months, the number of complaints ICANN Contractual Compliance has received from [registered name holders], and authorized representatives, asserting that Net 4 India is exhibiting a pattern of non-response to domain transfer and renewal requests has steadily increased. While addressing the relevant compliance cases, Net 4 India’s responses to ICANN Contractual Compliance have also regularly been untimely and incomplete.

Net4 is now in the unprecedented position of being subject to two different breach notices simultaneously.

ICANN actually issued a suspension notice in June 2019, after noticing that Net4 had been in insolvency proceedings for two years — a debt recovery agency is trying to recover $28 million in unpaid debts.

But that suspension deadline was paused after talks with the “resolution professional” handling the insolvency case, for reasons ICANN’s been rather quiet about, and it remains on pause to this date.

The newest breach notice has a December 31 deadline on it. Unless Net4 turns on its Whois and hands over the reams of requested data by then, ICANN could terminate its contract.

Assuming the insolvency court allows it to, presumably.

First deadbeat dot-brand ripped from the root

ICANN has terminated a dot-brand gTLD contract for non-payment of fees for the first time.

The unlucky recipient of the termination notice is aigo, a privately held Chinese consumer electronics manufacturer.

ICANN first hit the company with a breach of contract notice in March 2018, noting its non-payment and a litany of other infractions.

The two parties have been in mediation and arbitration ever since, but the arbitrator found aigo was in fact in breach in late May.

ICANN issued its termination notice June 25 and IANA yanked .aigo from the DNS root servers a couple of days later.

While aigo is not the first dot-brand registry to be hit with a non-payment breach notice, it is the first to have it escalated all the way to involuntary termination.

Also recently, .intel and .metlife — run by the chipmaker and insurance company respectively — both decided to voluntarily their dot-brand registry agreements.

The total number of voluntary terminations is now 78.

.whoswho survives!

Kevin Murphy, October 3, 2019, Domain Registries

The registry running the failing new gTLD .whoswho has managed to avoid having its contract terminated by ICANN.
According to an update on the ICANN web site, Who’s Who Registry came back into compliance with its obligations earlier this week, meaning it can continue operating.
It had been under a cloud of uncertainty since January, when ICANN Compliance sent off a breach notice saying the company was overdue with its $25,000-a-year fees.
Who’s Who originally had until a date in February to pay up, but this deadline has been extended repeatedly over the course of the year.
Registry CEO John McCabe had told ICANN last November that the fee is “onerous” and “the single largest item in .whoswho’s budget”.
ICANN later rejected his request for a fee reduction.
.whoswho, which seeks to replicate the once-popular biography compilation books of the same name, has fewer than 100 real registrations to its name, most of which appear to be defensive, despite being live for five years.
At about $70 a pop, that’s still not nearly enough to cover ICANN fees, never mind other operating costs.
It sold barely a dozen names in the first half of this year.
I thought it was a goner for sure.
But it looks like it’s been saved from the axe for now, so maybe there’s time to turn things around.

Five more gTLD deadbeats fingered by ICANN

The company that tried unsuccessfully to get the .islam new gTLD has been slammed by ICANN for failing to pay its dues on five different gTLDs.
Asia Green IT System, based in Turkey, has been considered “past due” on its registry fees since at least January, according to an ICANN breach notice sent yesterday.
The company runs .nowruz (Iranian New Year), .pars (refers to Persia/Iran), .shia (a branch of Islam), .tci (a closed dot-brand) and .همراه (.xn--mgbt3dhd, appears to mean something like “comrade” in Persian).
The only one of these to actually launch is .nowruz. It came to market March last year — bizarrely, it didn’t leave sunrise until a week after Nowruz was over — and has scraped just over 40 registrations. It does not appear to have any active web sites.
With little to no revenue, one can imagine why it might have difficulty paying ICANN’s $25,000 annual per-TLD registry fee, which it will have been paying for almost four years before lapsing.
None of its mandatory “nic.example” sites resolve for me today, though its “whois.nic.example” sites can be reached once you click through an SSL security warning.
The primary registry web site for AGIT, agitsys.com, also does not resolve for me.
ICANN’s breach notice claims that it has been unable to contact anyone at the registry, despite many outreach attempts, since January. It believes it has outdated contact data for the company.
AGIT is perhaps best-known to DI readers for its unsuccessful attempts to apply for .islam and .halal.
ICANN rejected these applications last October after an outcry from governments of Muslim-majority nations and the Organization for Islamic Cooperation.
Given AGIT’s apparent difficulties, perhaps that was a good call.
If the registry doesn’t cough up by June 13, ICANN may start termination proceedings.
It’s the 19th published breach notice ICANN has sent to a gTLD registry. In most cases, even the handful of cases that have escalated to termination, the registry has managed to resolve the issue before losing their contracts.
The only gTLD to actually get terminated to date I believe is .wed, which is currently being wound down by Nominet in its role as Emergency Back-End Registry Operator.
The most-recent registry breach notice, filed against .whoswho in January, is still “under review” by ICANN.

Another failing gTLD not paying its “onerous” dues

Kevin Murphy, January 15, 2019, Domain Registries

ICANN has sent out its first public contract breach notice of the year, and it’s going to another new gTLD registry that’s allegedly not paying its fees.
The dishonor goes to Who’s Who Registry, manager of the spectacularly failing gTLD .whoswho.
According to ICANN, the registry hasn’t paid its registry fees for several months and hasn’t been responding to private compliance outreach.
The company has a month to pay up or risk suspension or termination.
CEO John McCabe actually wrote to ICANN (pdf) the day after one of its requests for payment in November, complaining that its fees were too “onerous” and should be reduced for registries that are “good actors” with no abuse.
ICANN’s annual $25,000 fee is “the single largest item in .whoswho’s budget”, McCabe wrote, “the weight of which suppresses development of the gTLD”.
Whether ICANN fees are to blame is debatable, but all the data shows that .whoswho, which has been in general availability for almost four years, has failed hard.
It had 100 domains under management at the last count, once you ignore all the domains owned by the registry itself. This probably explains the lack of abuse.
Well over half of these names were registered through brand-protection registrars. ICANN statistics show 44 names were registered during its sunrise period.
A Google search suggests that only four people are currently using .whoswho for its intended purpose and one of those is McCabe himself.
The original intent of .whoswho was to mimic the once-popular Who’s Who? books, which contain brief biographies of notable public figures.
The gTLD was originally restricted to registrants who had actually appeared in one of these books, but the registry scrapped that rule and slashed prices from $70 to $20 a year in 2016 after poor uptake.
I’d venture the opinion that, in a world of LinkedIn and Wikipedia, Who’s Who? is an idea that might have had its day.

.tel’s second-biggest registrar gets canned

Kevin Murphy, August 31, 2018, Domain Registrars

A Chinese registrar that focused exclusively on selling .tel domain names has been shut down by ICANN.
Tong Ji Ming Lian (Beijing) Technology Corporation Ltd, which did business as Trename, had its registrar contract terminated last week.
ICANN claims the company had failed to pay its accreditation fees and failed to escrow its registration data.
The organization had been sending breach notices since June, but got no responses. Trename’s web site domain currently resolves to a web server error, for me at least.
Trename is a rare example of a single-TLD registrar, accredited only to sell .tel domains. It didn’t even sell .com.
It is Telnames’ second-largest registrar after Name.com, accounting for about 6,000 names at the last count. At its peak, it had about 55,000.
Its share seems to be primarily as a result of a deal the registry made with a Chinese e-commerce company way back in 2011.
I’m a bit fuzzy on the details of that deal, but it saw Trename add 50,000 .tel names pretty much all at once.
Back then, .tel still had its original business model of hosting all the domains it sold and publishing web sites containing the registrant’s contact information.
Since June 2017, .tel has been available as a general, anything-goes gTLD, after ICANN agreed to liberalize its contract.
That liberalization doesn’t seem to have done much to stave off .tel’s general decline in numbers, however. It currently stands at about 75,000 names, from an early 2011 peak of over 305,000.
ICANN told Trename that its contract will end September 19, and that it’s looking for another registrar to take over its domains.
With escrow apparently an issue, it may not be a smooth transition.

$44 billion company is latest deadbeat gTLD registry

Indian car-making giant Tata Motors has become the latest new gTLD registry to fail to pay its ICANN fees.
According to a breach notice (pdf), $44 billion-a-year Tata hasn’t paid its $6,250 quarterly registry fee since at least November last year (though probably much earlier).
Listed on the New York Stock Exchange and elsewhere and part of the Indian conglomerate Tata Group, the company runs .tatamotors as a dot-brand gTLD.
The breach notice, dated 10 days ago, also says that the company is in breach of its contract for failing to publish an abuse contact on its nic.tatamotors web site, something it seems to have corrected.
.tatamotors had half a dozen domains under management at the last count and seems to have at least experimented with using the TLD for private purposes.
Tata becomes the second dot-brand registry to get a slap for non-payment this year.
Back in April, the bank Kuwait Finance House, with revenues of $700 million a year, was also told it was late paying its fees.

CentralNic now managing failing .fan and .fans

CentralNic appears to be acting as a caretaker for the failing new gTLDs .fan and .fans.
IANA records show that a company lawyer took over as administrative contact for the pair late last week.
Asiamix Digital, the original registry, is still listed as the sponsor for both, and its ICANN registry agreement does not appear to have been reassigned.
It does not appear to be an acquisition. I hear Asiamix is basically using CentralNic’s TLD management service, as it struggles to remain alive.
CentralNic already acts as the back-end registry for both TLDs.
ICANN hit Asiamix with a breach notice for tens of thousands of dollars of unpaid fees a month ago, terminating its affiliated registrar for the same reasons around the same time.
The registry had attempted to auction off the strings a couple of years ago, unsuccessfully.
While technically based in Hong Kong, ICANN has been sending Asiamix’s compliance notices to an address in Milan, Italy.
All of Asiamix’s official web sites still appear to be non-functional. I bought the .net address listed in its IANA records to make a silly point a month ago and the equivalent .com has since expired too.
.fans has about 1,400 names in its zone file right now, while .fan never actually launched.

$55 billion bank not paying its $6,250 ICANN fees

Kevin Murphy, April 30, 2018, Domain Registries

Kuwait Finance House has become the latest new gTLD registry to get slapped with an ICANN breach notice for not paying its quarterly fees.
The company is a 40-year-old, Sharia-compliant Kuwaiti bank managing assets of $55.52 billion, according to Wikipedia. It has annual revenue in excess of $700 million.
But apparently it has not paid its fixed ICANN dues — $6,250 per quarter — for at least six months, according to ICANN’s breach letter (pdf).
KFH runs .kfh and the Arabic internationalized domain name equivalent .بيتك (.xn--ngbe9e0a) as closed, dot-brand domains.
Neither appears to have any live sites, but both appear to be in their launch ramp-up phase.
ICANN has been nagging the company to pay overdue fees since November, without success, according to its letter.
They’re the third and fourth new gTLD registries to get deadbeat breach notices this month, after .qpon and .fan and .fans.

I just bought a new gTLD registry’s domain for $10

Kevin Murphy, April 18, 2018, Domain Registries

Are .fan and .fans the latest new gTLDs to go out of business? It certainly looks that way.
ICANN has hit the registry with a breach notice for unpaid dues and stripped it of its registrar accreditation.
In addition, its web sites no longer appear functional and I’ve just bought its official IANA-listed domain name for under $10.
Asiamix Digital is the Hong Kong-based company behind both TLDs, doing business as dotFans.
It launched .fans in September 2015, with retail pricing up around the $100 mark, but never actually got around to launching the singular variant, which it acquired (defensively?) from Rightside (now Donuts) earlier that year.
.fans had fewer than 1,400 domains in its zone file yesterday, down from a peak of around 1,500, while .fan had none.
dotFans in-house accredited registrar, Fan Domains, didn’t seem to actually sell any domains and it got terminated by ICANN (pdf) at the end of March for failing to provide basic registrar services.
And now it seems the registry itself has been labeled as a deadbeat by ICANN Compliance, which has filed a breach notice (pdf) alleging non-payment of registry fees.
While breach notices against TLD registries are not uncommon these days, I think this is the first one I’ve seen alleging non-payment and nothing else.
The notice claims that the registry’s legal contact’s email address is non-functional.
In addition, the domains nic.fans, nic.fan and dotfans.com all currently resolve to dead placeholder pages.
Meanwhile, dotfans.net, the company’s official domain name as listed in the IANA database now belongs to me, kinda.
It expired March 12, after which it was promptly placed into a GoDaddy expired domains auction. Where I just bought it for £6.98 ($9.92).
dotfans
To be clear, I do not currently control the domain. It’s still in post-expiration limbo and GoDaddy support tells me the original owner still has eight days left to reclaim it.
After that point, maybe I’ll start getting the registry’s hate mail from ICANN. Or perhaps not; it seems to have been using the .com equivalent for its formal communications.
Should .fan and .fans get acquired by another registry soon — which certainly seems possible — rest assured I’ll let the domain go for a modest sum.