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It’s pandemic continuity versus gender diversity in ICANN’s board wish-list

Kevin Murphy, January 13, 2021, Domain Policy

ICANN’s Nominating Committee will be asked to pit two fundamentally opposed principles against each other when they pick three members of the organization’s board of directors this year.

Board chair Maarten Botterman has asked NomCom to prioritize continuity — keeping experienced directors in place — while also increasing gender diversity in the male-heavy current line-up.

Botterman this week sent a letter (pdf) to NomCom chair Ole Jacobsen, offering guidance virtually identical to that found in a December 2019 letter (pdf) to his predecessor.

The two most significant changes concern the impact on the board’s work of the coronavirus pandemic.

Noting that it typically takes a year or two for new directors to learn the ropes, and that it’s useful to have a staggered mix of tenures among the board, Botterman goes on to say:

Continuity is particularly important this year given the recent departure of the Board’s longest-serving, term- limited member and the ongoing challenges arising from the pandemic, including uncertainties about when the full Board may be next able to move from its current remote schedule to in-person meetings.

The long-serving member who left was presumably Chris Disspain, certainly one of the most active directors in recent years.

Later, Botterman’s letter contains an entirely new paragraph explaining what a time vampire ICANN directorship can be:

We underscore the significant time commitment required of Board members. Applicants must be able to devote weeks and long hours throughout the year to Board service, and even more because of the challenges caused by the pandemic. Among many other key initiatives, one focus in the upcoming year will be understanding and evaluating the expected recommendations from the policy development process on Subsequent Procedures regarding the next round of new gTLDs (as well as implementation of several Board-approved recommendations from community groups).

That, at least, should provide some comfort to those champing at the bit to get the next round of new gTLDs up and running — ICANN clearly expects it to happen at some point in the next four years.

So there’s a definite, newly emphasized focus on continuity at ICANN.

That’s good news for Lito Ibarra, Danko Jevtović and Tripti Sinha, the three NomCom appointees whose current terms end this coming October. Ibarra is on his second three-year term, the other two on their first. All are eligible for reselection.

The Botterman letter is less encouraging for Ibarra and Jevtović, who are men. ICANN is still seeking to increase gender diversity on its board, which only currently has five female voting members of 16 total directors.

While the wording is slightly different to the 2020 guidance, the essence is the same:

The ICANN community has also expressed strong support for efforts to increase diversity along several axes, especially including gender diversity, across the ICANN eco-system. Without compromising the fundamental requirement to have Board members with the necessary integrity, skills, experience, the Board would find it helpful to have greater gender diversity on the Board.

NomCom may find this pressure is relieved slightly by the fact that current ccNSO representative to the board, Nigel Roberts, is being replaced by Katrina Sataki of the Latvian ccTLD registry this October, following an election last month.

The Address Supporting Organization’s rep, Ron Da Silva, is also ending his current term this year. He’s up for reselection against nine other candidates, three of whom are female.

Here’s why two ICANN directors opposed extending Marby’s CEO contract

Kevin Murphy, January 7, 2021, Domain Policy

ICANN CEO Göran Marby’s personality came into question when the organization’s board of directors voted to prematurely extend his contract last year, it emerged this evening.

Back in October, the board voted to add two years to Marby’s current contract, which had been due to expire May 23, 2022, saying it would help with continuity and provide a “sense of calm” at the org.

But one director voted against the extension, and another abstained. Today, with the publications of the October 7 meeting’s minutes, we found out the whos and and whys.

Ihab Osman was the director who voted against the deal, telling the rest of the board that there should have been a formal review and plan to address Marby’s “communications style”, which has apparently come in for criticism.

He added that there should have been a global search for a CEO after Marby’s first six years (that is, in 2022). The minutes read:

Ihab stated that the decision to extend the President and CEO’s contract was taken without, in his view, a formalized professional performance review process reflecting on the past four years of the CEO’s service. He stated that he believed that not doing so was inconsistent with best practices for an organization of the size and importance as ICANN. Ihab noted that comments had been expressed about the CEO’s communication style and did not believe there was a formal plan to work on this issue. Ihab stated his belief that extending a contract that has two years before it is completed is premature, noting that organizations generally benefit from a global search for a CEO after a six-year tenure.

Osman is a Sudanese businessman who currently lists his employers as Saudi agricultural company NADEC and the US-Sudan Business Council.

The director who abstained from the vote was Mandla Msimang. She had procedural concerns, saying that the decision should have been subject to more input from other stakeholders. The minutes read:

Mandla explained that her abstention is not a reflection on the President and CEO. Mandla indicated that she abstained from voting because she did not agree with the process that has been followed to arrive at the decision. Mandla noted that she believes the process lacked a performance-based approach and lacked a more extensive input from key stakeholders, namely the org staff and the community.

South African Msimang is CEO of Nozala Investments, an investment vehicle focused on female-owned businesses.

Both she and Osman are Nominating Committee appointees whose first three-year terms on the ICANN board end in 2022.

While the minutes do not elaborate on the apparent criticisms of Marby’s “communications style”, it’s probably fair to say he’s a bit more confrontational and abrasive when compared to his predecessors.

Fadi Chehadé sometimes came across like a used-car salesman hiding behind a dubious veil of servile humility; Rod Beckstrom had baffling New Age hippy tendencies and often appeared out of his depth when it came to the minutiae of ICANN’s function.

As for Marby’s style… what do you think? Answers in the comments or privately to the usual address.

Rules for the next new gTLD round near the final straight

Kevin Murphy, January 7, 2021, Domain Policy

The ICANN working group tasked with creating policies for the next round of new gTLDs is wrapping up its work this week, setting up the battle lines for the next phase of the program’s development.

Members of the cross-constituency Subsequent Procedures for new gTLDs group, known as SubPro, have until a minute before midnight UTC Friday night to declare whether they’re not happy with any parts of the 373-page document (pdf).

It’s expected that some groups and individuals will have beef with some of the SubPro recommendations, which will be included in the Final Report as dissenting minority statements before it is sent off to the GNSO Council later this month.

The report, the product of five years of discussions, will largely affirm that the next new gTLD round will proceed along roughly the same lines as the 2012 round, with some of ICANN staff’s historical ad-libs being codified and a few new big concepts introduced.

New additions include the idea of a pre-evaluation process for registry service providers, enabling applicants to pick from a menu of pre-approved back-ends and avoid the cost of having their technical prowess evaluated for every string they apply for.

The price of applying could be kept artificially high, however, to discourage gTLD stockpiling, and the report will also recommend banning the coexistence of single/plural variants of the same word.

One area where there was definitely no consensus was the issue of “closed generics” — a non-brand string reserved for the sole use of the registry — it’s going to be up to the GNSO Council and ICANN to muddle through this one.

While the consensus call marks the end of the working group phase of new gTLD policy development, there are still many substantial hurdles to leap before the next application round opens.

In the last round, the policy was approved by the GNSO Council in 2007, and ICANN didn’t start accepting applications until the start of 2012.

it may not take five years between policy and launch this time, if only because many of the new recommendations are merely affirmations of the status quo, but there are new mechanisms ICANN will have to implement before the next round opens, and we should probably expect more than one comment period on iterations of the next Applicant Guidebook.

The road between now and the next round is still likely measured in years.

GoDaddy’s female geeks make a bit more than men

Kevin Murphy, January 4, 2021, Domain Registrars

Women working at GoDaddy in technology roles on average make a penny more on the dollar than their male counterparts, but their bosses don’t fare nearly as well, according to the company’s latest published diversity data.

The market-leading registrar said last week that on average across the company globally, women make the same amount as men in like roles, but the female techies make $1.01 for every $1.00 the men make.

But women in leadership roles make $0.95 for every dollar made by than their male counterparts, the company said.

Comparable data for 2019 was not available.

However, in its native US, GoDaddy is paying women a penny more on average across all roles, up one cent on the 2019 data.

The reverse trend was true of female employees in leadership roles in the US, where they made $0.95 on the dollar in 2020, compared to $1.02 in the previous year.

In tech, the ratio approached parity, with women getting $1.01 on the dollar, compared to $1.03 in 2019.

Women make up 30% of GoDaddy employees, 33% of leadership, but only 19% of techies, the report says. Those are all slight improvements on 2019.

There’s one obvious pick for next year’s ICANN Community Excellence Award

Kevin Murphy, December 15, 2020, Domain Policy

ICANN has opened up nominations for its 2021 ICANN Community Excellence Award, and I don’t think it would be inappropriate of me to suggest that one likely nomination seems like a shoo-in: the late Marilyn Cade.

The award, now in its eighth year, is given to a community member who “deeply invested in consensus-based solutions and contributed substantively to the ICANN multistakeholder model”.

It’s judged by a cross-constituency panel of community leaders and awarded in June each year, using three criteria:

  • Demonstrated ability to work across community lines with both familiar and unfamiliar ICANN stakeholders with the aim of building consensus.
  • Facilitator of dialogue and open discussion in a fair and collegial manner, through the spirit of collaboration as shown through empathy, and demonstrating a sincere desire to engage with people from other backgrounds, cultures, and interests.
  • Demonstrated additional support for the ICANN multistakeholder model and its overall effectiveness through volunteer service via working groups or committees.

I believe Cade, who died last month at 73, fits easily into each of these.

She participated in ICANN’s formation in the late 1990s and participated in almost every public meeting since. She was a long-time member, and three-year chair, of the Business Constituency, and participated in several key volunteer working groups.

There’s a rather fascinating and lengthy audio interview with Cade, conducted by Ayden Férdeline shortly before her death, in which she discusses her involvement with the creation of ICANN, over here.

At the time of her death, ICANN CEO Göran Marby said: “Marilyn had strong views and opinions on many matters but always supported the multistakeholder model. She wanted people to be involved in ICANN and to maximize the potential of the Internet.”

While her views and positions may not have been universally loved, the hundreds of public tributes paid since her death reveal a consensus view that, regardless of competing affiliations, Cade was strongly active in community-building and mentoring new community members, particularly from underrepresented demographics.

It would not be the first time ICANN has given this award posthumously. In 2018, it was awarded to former GNSO Council chair Stéphane Van Gelder after his untimely death earlier that year.

It is of course easier to evaluate an individual’s contribution when their entire body of work is known.

From its inaugural 2014 round, the prize was known as the ICANN Ethos Award. The name was changed earlier this year, most probably to avoid alluding to the private equity firm Ethos Capital, which at the time was involved in a high-profile dispute with the org.

The winner will be announced at the ICANN 71 meeting, wherever that may be, next June.

Domain growth dropped off in Q3, says Verisign

Kevin Murphy, November 24, 2020, Domain Registries

The third quarter saw the worldwide domain industry base of registrations increase by 600,000 names over the second quarter, according to Verisign’s latest Domain Name Industry Brief.

September ended with 370.7 million names registered across all TLDs, up 0.2% sequentially and 3% year over year.

Annual growth of 10.8 million names is a sharp drop off from the 15.3 million growth seen in Q2, during which many nations were under coronavirus lockdown.

Breaking it down by sector, it’s a case of .com growth being offset by shrinkages in new gTLDs and ccTLD, at least on an annual basis.

.com ended the quarter with 150.3 million names, up from 148.7 million three months earlier, which .net was flat at 13.4 million.

ccTLDs as a whole were at 160.6 million, up by 500,000 sequentially but down by 1.2 million compared to Q3 2019.

Unusually, the ccTLD numbers were not affected one way or the other by free extension .tk, where domains are never deleted. Verisign reports the TLD flat in Q3, but I suspect that’s due to a lack of fresh data rather than anything else.

In the top 10 largest ccTLDs, most grew or were flat sequentially. The notable standout was .uk, which lost a full million domains compared to Q2 due to the expiry of a million second-level names in September.

New gTLDs declined by 1.5 million names to settle at 30.2 million at the end of the quarter, according to the DNIB.

The report can by downloaded from this page.

MMX probing accounting of mystery contract

Kevin Murphy, October 12, 2020, Domain Registries

New gTLD registry MMX says it’s looking into whether it incorrectly accounted for about $1 million of revenue last year.

The company told investors Friday that $938,000 of revenue from a single contract was recognized in 2019, but there’s a possibility it should have been classified as “a refundable deposit against future sales or deferred revenue”.

The same goes for $25,000 recognized in the first half of this year.

The contract generated cash of $1.125 million in 2019.

Regular domain sales are usually recognized over the course of the registration and show up on the balance sheet as deferred revenue.

It’s not known which contract MMX is referring to in its notice. I’m tempted to wonder whether it relates to AdultBlock, the defensive registration service available across the company’s four porn-themed gTLDs.

The company had previously reported $1.1 million in revenue (rather than cash) from the sale of 2,000 AdultBlock regs for 2019, which puts it in the right ball-park, but it seems unlikely that so many domains would be blocked under a single contract.

MMX said the worst that could happen is that it would be on the hook for $1 million if it turned out the cash was refundable, adding that it had $7.3 million in the bank at the end of June.

Its share price took a battering anyway, losing almost a fifth of its value on Friday.

MMX revenue down even as sales rise during pandemic

Kevin Murphy, September 30, 2020, Domain Registries

New gTLD registry MMX saw its revenue dip in the first half of the year, even as the number of domain names it sold increased.

The company today reported a net profit after tax of $1.2 million, down from $1.7 million a year ago, on revenue that was down 5% at $8.5 million.

But billings were up in the quarter were up 7%, with channel billings (ie, domains sold via third-party registrars) up 20%.

Billings is the measure of how much the company sold, which is largely deferred and recognized as revenue over the period of the registration.

Domains under management across the registry’s portfolio of 31 gTLDs increased 31% to 2.38 million.

The company blamed a lack of brokered premium sales for the top-line decline, saying that segment contributed $0.1 million in the half, compared to $0.8 million a year ago.

MMX said registrar partner sales were “unimpacted by COVID”, up 4% to $8.3 million, but two of its brand-protection partners had to delay the launch of its pricey AdultBlock porn domain blocks until Q4, so there was no revenue to be found in defensives in the half.

This ICANN comment period is a Kafkaesque nightmare

Kevin Murphy, September 29, 2020, Domain Policy

With the deadline for commenting on draft new gTLD program rules rapidly approaching, you may be tempted to visit the ICANN web site to peruse the comments that have already been submitted by others. Good bloody luck.

The way ICANN has chosen to present the comments is so bafflingly opaque, confusing and confounding that I can’t help but conclude it must have been deliberately designed to be as soul-crushing as possible.

Regular comment periods are pretty straightforward: you email your comments as prose to ICANN, ICANN publishes the email and any attachments for others to read. Everyone knows where everyone stands. Job done.

But recently there’s been a worrying trend towards a questionnaire and spreadsheet model based around Google Docs, and that’s the model being used for comments on the final draft report of the new gTLD program working group, known as SubPro.

You can check out the spreadsheet here.

The first thing you’ll notice is that the spreadsheet is 215 columns wide, with each respondent given one row for their responses.

You’ll also notice that the spreadsheet doesn’t seem to understand line breaks. Where the respondent has provided some textual commentary, it’s spread across multiple columns in some cases and not in others.

And then there’s the column headings.

While stumbling randomly through the spreadsheet, I discovered an interesting nugget of information — it seems the new gTLD registry MMX wants the next application round delayed until all of the 2012 round have been launched, which I found a bit surprising.

This nugget can be found under the column heading “Enter your response here”, a heading that is helpfully shared by 90 (ninety) other columns on the same damn page.

The heading “Do you want to save your progress and quit for now? You will be able to return to the form to complete it at a later time” appears 10 times in the document.

No information in adjacent columns sheds any light on what triggered MMX to make its comment.

In order to figure out the question for pretty much any response, the only option appears to be to cross-reference the spreadsheet with the original form questionnaire, which can be found as a PDF here.

But the questionnaire has 234 questions and there’s no straightforward correlation between the question number and the columns on the spreadsheet, which are addressed as AA through IG.

So when you see that European industry group CENTR went to the trouble to “Support Output(s) as written” in column DI, under the heading “If you choose one of the following responses, there is no need to submit comments”, it’s virtually impossible to figure out what it actually supports.

If you are able to figure out which question it was answering, that probably won’t help you much either.

The form merely contains brief summaries of changes the working group has made. To see the “Output(s) as written” you’d have to cross-reference with the 363-page draft final report (pdf).

A lot of you are probably thinking that I should just export the spreadsheet into Excel or OpenOffice and clean it up a bit. But, no, you can’t. ICANN has disabled exporting, downloading, and even copy-pasting.

It’s enough to make one feel like going out and licking the floor on public transport.

Way to go on the transparency, ICANN!

I have to believe that the ICANN staffer responsible for compiling all these comments into the official ICANN summary has some tools at his or her disposal to render this mess decipherable, because otherwise they’ve got a huge, hair-ripping job on their hands.

Of course, since there doesn’t appear to be a way for the rest of us to verify the summary report’s accuracy, they can probably just write whatever they want.

Verisign measures the industry’s lockdown bump

Kevin Murphy, September 2, 2020, Domain Registries

The domain name industry added a net 400,000 extra domain registrations in the second quarter, when compared to the same quarter a year ago.

That’s according to Verisign’s latest Domain Name Industry Brief, which is arguably the most comprehensive data on how domain names fared while much of the developed world was subject to coronavirus lockdown.

The second quarter of 2020 ended with 370.1 million regs across all TLDs, up by 3.3 million sequentially and 15.3 million year over year, Verisign said.

That compares to a Q2 2019 increase of 2.9 million domains.

ccTLDs appear — at least at first glance — to have performed particularly strongly, adding a net 2.6 million regs to end June at 160 million. That compared to Q2 2019 net adds of 1.9 million.

Unfortunately, those numbers include the free ccTLD .tk, which never deletes a domain, and that space saw 2.4 million adds in the quarter, dramatically damaging the optics for ccTLDs as a whole.

New gTLDs as a whole fared poorly, losing a net 600,000 names during the period, to end Q2 at 31.6 million.

Most of that dip is attributable to the fast-selling new gTLD .icu, which lost 400,000 domains during the quarter due to the effects of its first junk drop.

Verisign’s own .com was up by at 1.4 million names to 148.7 million at the end of June; .net was flat at 13.4 million.

The company sold 1.1 million more domains in Q2 2020 than it did in Q2 2019.

You can read the Q2 DNIB here (pdf).