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I let ChatGPT cover GoDaddy’s Q4 earnings for me

Kevin Murphy, February 14, 2023, Domain Registrars

Living and working in the UK, it’s always a bit irritating that the major, public, US-based domain name companies report their earnings after New York market close, which is usually 2130 UTC, 9.30pm my time.

GoDaddy is one such company, and GoDaddy reported its fourth-quarter and full-year results about an hour ago, so it seemed like a great opportunity to test out ChatGPT’s ability to write a news story for me when I’m too tired and emotional to do so myself.

I primed the tool by asking: “Could you write a news story in the style of Domain Incite if I provide you with some source material?”.

It responded: “Certainly! Please provide me with the source material and I will create a news story in the style of Domain Incite.”

I then pasted the almost entire GoDaddy earnings release, everything from the beginning of the headline to the beginning of the paragraph that begins “GoDaddy’s consolidated financial statements…”

It produced:

Sure! Here’s a news story in the style of Domain Incite based on the provided source material:

GoDaddy reported 7.2% YoY revenue growth in 2022, amounting to $4.1 billion, and normalized EBITDA of $1 billion, up 16.1% YoY, representing 25% margin. This was despite macroeconomic challenges. CEO Aman Bhutani credited GoDaddy’s innovative product roadmap for the success. “As we enter 2023, we are excited about the full launch of our commerce offerings empowering customers to transact everywhere seamlessly,” he said. CFO Mark McCaffrey said GoDaddy had taken steps to align priorities and cost structure to maintain the strong financial results, while investing in long-term initiatives. Net cash provided by operating activities rose by 18.1% YoY to $979.7 million, and free cash flow by 13.2% YoY to $968.6 million. Unlevered free cash flow increased 14.2% YoY to $1.1 billion.

In Q4 2022, GoDaddy signed a significant partnership agreement with merchant services provider FIS Worldpay to sell its OmniCommerce solutions for US-based small business customers and bank partners. GoDaddy also launched Managed WooCommerce Stores solution, which allows entrepreneurs to sell in-person and across marketplaces and social channels through a single unified dashboard. GoDaddy’s premier payments platform is now automatically attached to its domains and website building plans, enabling customers to transact seamlessly. In Q4 2022, gross merchandise volume in GoDaddy’s Commerce offerings reached $28 billion, up 10% YoY, while gross payments volume was $760 million. ARR for the Create and Grow group of products, including Websites + Marketing, Managed WordPress, Sellbrite, and GoDaddy Studios, surpassed $445 million, growing 8% YoY in Q4 2022. Overall, annualized recurring revenue (ARR) for applications & commerce grew 9% YoY to $1.3 billion in Q4 2022, while ARR from GoDaddy’s Core Platform grew 1% YoY to $2.3 billion.

Since the launch of its current share buyback authorization in 2022, GoDaddy’s share count has reduced by 10%. The company aims to participate in its customers’ success and drive long-term value for shareholders.

I have not read the ChatGPT story pasted above. I don’t know how accurate it is. I don’t know whether it follows DI’s house style (though I can tell from the length of the paragraphs that it’s got at least one thing wrong).

Based on my previous experience with this tool, I assume it’s a load of bollocks.

What do you think? Should I use ChatGPT to help write articles in future?

.com shrinks again, but prices to go up again

Kevin Murphy, February 13, 2023, Domain Registries

Verisign plans to increase .com prices again this year, as its latest quarterly results show its top line and margins swelling despite renewals and overall domains under management shrinking.

The company ended 2022 with 173.8 million .com and .net regs in the domain name base, only up 0.2% from the start of the year. Only a quarter ago, it had predicted growth of between 0.25% and 1%.

A year ago, it had predicted that metric to grow between 2.5% and 4.5%, but it reduced its outlook every quarter and eventually missed even its barrel-bottom estimate. The two TLDs shrank by about 400,000 names in Q4.

For 2023, the company expects domain growth of between no growth at all and 2.5%.

The poor performance in volume terms came about as result of post-pandemic effects and China volatility, CEO Jim Bidzos told analysts. He did not blame the last few years of price increases for the dip.

The preliminary renewal rate for Q4 was 73.2% compared to 74.8% in the same quarter of 2021, but new regs were down across the two TLDs also — 9.7 million compared to 10.6 million over the same periods.

But of course domains under management alone is a poor way to measure Verisign’s cash-printing machine.

The company reported 2022 net income of $674 million which was down from $785 million a year earlier when it had benefited from a one off tax-related boost of $165.5 million.

Annual revenue was up 7.3% at $1.42 billion, a touch ahead of the 7% .com price increase it imposed during the year. Operating margin for 2022 was 66.2%, up from 65.3%.

For the quarter, net income was $179 million compared to $330 million (with the aforementioned tax benefit) on revenue that was up 8.5% at $369 million. Margin was 66.5% compared to 65.3% for Q4 2021.

The company said .com prices will go up again in September 1, from $8.97 to $9.59 per year.

Unstoppable offering free .nft names to Twitter users

Kevin Murphy, January 31, 2023, Domain Services

Unstoppable Domains is enabling Twitter users to claim free “domains” in its alt-root blockchain-based TLD .nft.

The site offers users a domain that matches their Twitter handle. You only need to authorize its app to log in using Twitter credentials, much like other Twitter-connected apps.

Actually using the name seems to require you to have a cryptocurrency wallet. And of course you won’t be able to use the name to address a web site unless all your visitors use a specialist plug-in or certain browsers.

Unstoppable usually sells .nft names for $29, with no renewal fees. It says it currently has 3.1 million names across its portfolio of crypto-themed alt-root TLDs.

Interview: Sandeep Ramchandani on 10 years of Radix and new gTLDs

Kevin Murphy, January 12, 2023, Domain Registries

It’s over a decade since ICANN’s last new gTLD application round, and naturally enough many companies in the industry are celebrating their 10th anniversaries too. Radix has been putting a lot of effort into promoting its own birthday, so a couple months ago I had a long chat with CEO Sandeep Ramchandani about the last decade and what the future holds.

We discussed Radix’s business model, rivalries, performance, blockchain-based alt-root gTLDs, the company’s plans for the next application round, and the TLDs he wishes the company had bought.

Measuring success

Radix is based in Dubai but has most of its 75-person headcount located in Mumbai, India. It also has satellites, mainly focused on registrar relations and marketing, in the US, South America (where it markets .uno) and Asia.

Across 10 gTLDs, it has amassed over 5.6 million registrations, according to its web site. If you exclude pre-2012 TLD .info, that’s more than Identity Digital, which has more than 20 times as many TLDs in its stable.

“Donuts went for the long tail, category-specific names,” Ramchandani said. “Our idea was to launch TLDs that had mass-market potential.”

More than half of the regs to date have been concentrated in two TLDs — .online and .site, each of which measure their volumes in seven figures. The TLD .store is approaching a million names also.

More than half of the company’s sales are coming from the US, with 20% to 30% from Europe. It’s pretty much the same mix across premium sales and basic regs, he said.

Radix has been focusing most of its marketing effort on .store, .tech and .online, but Ramchandani says he thinks .site, currently at around 1.2 million domains and the company’s second-biggest seller, has a lot of untapped potential.

“We have about six million domains right now, but I don’t think that’s the best metric, as you can easily spike volumes by selling cheap,” Ramchandani said.

“The real metric is domains that are renewing every year,” he said. “Our first year registration price is still fairly low, but we optimize it to maximize our renewals.”

There’s also the matter of live web sites, of course. Radix estimates there are over 725,000 live sites on its domains, according to its web site.

On premium renewals

If you’re a domain investor, imagine you have a portfolio of tens of thousands of domains that you price at between $100 and $10,000, and you get to sell them not once, but every single year.

That’s Radix’s “high-high” business model, where domains in premium tiers are priced for users and renew at premium prices.

Ramchandani says that between 10% and 15% of Radix’s revenue comes from premiums, but it’s growing faster than regular-price regs. So far, it’s sold about 5% to 6% of its premium inventory. Many thousands of domains remain.

But the problem with premiums is of course whether or not they will renew at all, particularly if they’ve been sold to a domain investor who failed to secure the quick flip.

Ramchandani said premium renewals have been running at about 55% for the first renew, 75% for the second and above 90% for the third. The second and third-time figures are very respectable indeed for any TLD.

Premiums are typically held by end-user registrants rather than investors, he said. Probably lower the one in 10 premiums are owned by domainers, he guessed.

“We don’t have a lot of domainer interest, because the holding cost is too high,” he said. “A lot of the best web sites we see on our TLDs are on premiums.”

On industry consolidation

One of Ramchandani’s regrets over that last decade is that Radix didn’t manage to pick up some of the gTLDs that changed hands as the industry began to consolidate.

“We could have gone a bit harder to acquire some of the larger TLDs that did sell over the last few years,” he said. He would have to loved to have gobbled up .club or .design, he said, but these were bought by deeper-pocketed GoDaddy.

He said Radix sees itself as a buyer rather than a seller “for sure”, but the problem is: “We are interested in buying, but there aren’t so many out there that are really good TLDs.”

The company is not interested in the business model of buying up a dormant dot-brand and repurposing it to mean something other than its original meaning, which other registries have tried.

Ironically, that was where Radix started out, selling Palau’s .pw ccTLD as a domain for the “professional web”, which was a hard sell.

On the next round and alt-root TLDs

The long-touted next application round has been in policy development hell at ICANN for a decade, and Ramchandani agrees that “it’s a couple years away at this point and could very well be longer than that”.

“We will participate,” he confirms, adding “we’ll have to look at which TLDs we think are worth going for.”

“I think the best ones are already on the market, but there may be a few — based on recent trends — that make really good TLDs that qualify to have the scale and global impact that we look for,” he says.

“But honestly if we end up with none I think we still think have a very, very exciting business opportunity ahead of us for the next 10 years at least with the TLDs we already have, so it’s not something we’re betting the business on,” he says.

But how big will the next round be? There were 1,930 applications in the 2012 round, and plenty of anecdotal evidence today about pent-up demand, particularly from brands. That said, many say the first round wasn’t as successful as some had anticipated, which could lower turnout.

“A lot depends on the barrier to entry,” Ramchandani says. “Last time there was an investment of $185,000 for an application so there was a decent barrier to entry, but there are talks about potentially reducing that spectacularly. If that happens, I think the floodgates will open.”

(I should note that our conversation took place before ICANN announced that applications fees will likely be closer to $250,000 in the next round.)

“Last time this process ran there was less confidence that there was a sustainable business around new gTLDS, but given how some of the domainers in that round have performed — there are a bunch of TLDs that have done substantially better than everyone’s expectations — there might a lot more coming in to fight for those in contention with us in the next round,” he said.

He’s expecting to see “really high numbers” in dollar terms when strings come up for auction, but “a dozen, max, that will be really highly contested”.

One factor that could push down applications are blockchain-based alt-roots, where the likes of Unstoppable Domains throwing its legal weight around to prevent versions its TLDs appearing in other roots.

That said, Ramchandani would not rule out applying for TLDs that exist in alt-roots.

Domainers grumble as GoDaddy cranks up commission fees

Kevin Murphy, January 5, 2023, Domain Registrars

GoDaddy has “simplified” its commission structure across three secondary-market acquisitions, leading in many cases to domainers making less money in future from their sales.

The company said there will now be a standard 25% commission across its Afternic, Uniregistry and Dan aftermarkets, which will be reduced to 15% if domainers use GoDaddy’s name servers (and therefore landing pages).

The move prompted online grumbles from customers of Dan, which GoDaddy acquired last year. They’d been paying 9% commission on their sales, so they’re losing out no matter what name servers they use.

The low commissions had proven a draw for domainers prior to the acquisition, and the increase was widely expected following the acquisition last June.

It’s better news for Afternic customers, who were paying 20%. GoDaddy cherry-picked some data to suggest domainers could come out slightly ahead, depending on their mix of sales marketplaces.

The changes are effective February 1.

Domain universe shrinks again: .com and .cn down, .au up

Kevin Murphy, December 9, 2022, Domain Registries

The number of registered domain names in the world shrank again in the third quarter, with mixed results across various TLDs, according to Verisign’s latest Domain Name Industry Brief.

There were 349.9 million names across all TLDs at the end of September, down 1.6 million sequentially but up 11.5 million compared to Q3 2021, the DNIB states.

The industry has downsized in every quarter this year, judging by Verisign’s numbers.

The company’s own .com, suffering from post-Covid blues, macroeconomic factors and (possibly) pricing issues, dragged the overall number down in Q3 by 200,000 domains, ending with 160.9 million.

But China’s .cn was hit harder, ending the period down from 20.6 million to 18 million. As I pondered in September, this may be due to how Verisign sources data.

Australia’s .au benefited from the launch of second-level availability, which boosted its number by 400,000 domains, ending with 4 million and overtaking .fr and .eu to become the seventh-largest ccTLD.

The ccTLD world overall shrunk sequentially by 1.7 million names but grew by 5.7 million on the year to end the quarter with 132.4 million.

New gTLDs ended with 27.3 million names, up 300,000 sequentially and 3.8 million year over year.

Verisign growth slows with post-Covid blues

Kevin Murphy, October 31, 2022, Domain Registries

Verisign sold fewer .com and .net domains than it did a year ago in the third quarter and has once again slashed its outlook for the year.

It had 174.2 million names across the two TLDs at the end of September, an increase of 1.2% over the year but down by around 100,000 names (rounded) on the quarter.

There were 9.9 million new domains sold. That compares to 10.1 million in the second quarter and 10.7 million in Q3 last year.

It now expects its total domains under management to increase by between 0.25% and 1% for the full year. That compares to the between 0.5% and 1.5% it predicted at the end of Q2, the 1.75% and 3.5% predicted in April, and the between 2.5% and 4.5% it predicted in February.

That equates to 2022 revenue of $1.418 billion to $1.426 billion, CFO George Kilguss told analysts. Verisign’s always jaw-dropping operating margin is expected to be between 65.75% and 66.25%.

CEO Jim Bidzos told analysts the slower growth can the attributed to the general macroeconomic malaise, Verisign coming off the lockdown bump experienced in 2020 and 2021, and the perennial issue of Chinese lumpiness.

Renewal rates for Q3 are expected to be 73.8%, the same as Q2 but down from 75% a year-ago.

But the company continues to make money hand over fist. Revenue was up 6.8% compared to Q3 last year at $357 million and net income was up to $169 million compared to $157 million a year ago.

ICANN to mull bulk registration ban

Kevin Murphy, October 12, 2022, Domain Policy

ICANN policymakers are to take a look at banning bulk domain registrations in ongoing efforts to combat DNS abuse.

While in the very early stages of discussion, the GNSO Council is being urged to start gathering data “to further explore the role that bulk registrations play in DNS Abuse” and “to consider whether further action on bulk registrations is deemed necessary”

The recommendation is among several in a newly published report of a cross-constituency GNSO “small team”, which may lead to “tightly focused and scoped policy development”.

While acknowledging “there are also examples in which bulk registrations are used for legitimate purposes”, the report states:

The small team recommends that the GNSO Council requests the Registrar Stakeholder Group and others (for example, ICANN org, the RySG and the DNSAI) to further explore the role that bulk registrations play in DNS Abuse as well as measures that Registrars may have already put in place to address this vector. Based on the feedback received, the GNSO Council will consider whether further action on bulk registrations is deemed necessary.

The report is to be considered later this month at the GNSO Council’s monthly meeting. Any actual policy outcome, if any, will be years away.

.com and .net are the drag factor on domain industry growth

Kevin Murphy, September 22, 2022, Domain Registries

Verisign’s own gTLDs .com and .net slowed overall domain industry volume growth in the second quarter, according to its latest Domain Name Industry Brief.

June ended with 351.5 million registrations across all TLDs, up 1 million sequentially and 10.4 million year-over-year.

Growth would have been slightly better without the drag factor of .com and .net, which were down 200,000 domains each sequentially, as Verisign previously reported in its Q2 financial results. There were 161.1 million names in .com and 13.2 million in .net.

The ccTLD world grew by 700,000 names sequentially and 2.6 million compared to a year earlier, the DNIB states.

New gTLD names were up by the same amount sequentially and 4.1 million year over year, ending the quarter at 27 million.

It’s ICANN versus the blockchain in Kuala Lumpur

Kevin Murphy, September 21, 2022, Domain Policy

Internet fragmentation and the rise of blockchain-based naming systems were firmly on the agenda at ICANN 75 in Kuala Lumpur today, with two sessions exploring the topic and ICANN’s CTO at one point delivering a brutal gotcha to a lead blockchain developer.

Luc van Kampen, head of developer relations at Ethereum Name Service, joined a panel entitled Emerging Identifier Technologies, to talk up the benefits of ENS.

He did a pretty good job, I thought, delivering one of the clearest and most concise explanations of ENS I’ve heard to date.

He used as an example ICANN’s various handles across various social media platforms — which are generally different depending on the platform, because ICANN was late to the party registering its name — to demonstrate the value of having a single ENS name, associated with a cryptographic key, that can be used to securely identify a user across the internet.

Passive aggressive? Maybe. But it got his point across.

“We at ENS envisage a world where everyone can use their domain as a universal identifier,” he said. Currently, 600,000 users have registered 2.4 million .eth domains, and over 1,000 web sites support it, he said.

He described how ENS allows decentralized web sites, is managed by a decentralized autonomous organization (DAO) and funded by the $5 annual fee for each .eth name that is sold.

Van Kampen had ready responses to questions about how it would be feasible for ENS to apply to ICANN to run .eth in the consensus root in the next new gTLD application round, suggesting that it’s something ENS is thinking about in detail.

While not confirming that ENS will apply, he described how a gateway or bridge between the Ethereum blockchain and the ICANN root would be required to allow ENS to meet contractual requirements such as zone file escrow.

What did not come up is the fact the the string “eth” is likely to be reserved as the three-character code for Ethiopia. If the next round has the same terms as the 2012 round, .eth will not even enter full evaluation.

But the real gotcha came when ICANN CTO John Crain, after acknowledging the technology is “really cool”, came to ask a question.

“What kind of safeguards and norms are you putting in place regarding misbehavior and harm with these names?” Crain asked.

Van Kampen replied: “Under the current implementation of the Ethereum Name Service and the extensions that implement us and the integrations we have, domains are unable to be revoked under any circumstances.”

“So if I understand correctly, under the current solution, if I’m a criminal and I register a name in your space, I’m pretty secure today,” Crain asked. “I’m not going to lose my name?”

Van Kampen replied: “Under the current system, everything under the Ethereum Name Service and everything registered via us with the .eth TLD are completely censorship resistant.”

Herein lies one of the biggest barriers to mainstream adoption of blockchain-based alt-roots. Who’s going to want to be associated with a system that permits malware, phishing, dangerous fake pharma and child sexual abuse material? Who wants to be known as the maker of the “kiddy porn browser”?

If I were Crain I’d be feeling pretty smug after that exchange.

That’s not to say that ICANN put in a wholly reassuring performance today.

Technologist Alain Durand preceded van Kampen with a presentation pointing out the substantial problems with name collisions that could be caused by blockchain-based alt-roots, not only between the alt-root and the ICANN root, but also between different alt-roots.

It’s a position he outlined in a paper earlier this year, but this time it was supplemented with slides outlining a hypothetical conversation between two internet users slowly coming to the realization that different namespaces are not compatible, and that the ex-boyfriend of “Sally” has registered a name that collides with current boyfriend “John”.

It’s meant to be cute, but some of the terminology used made me cringe, particularly when one of the slides was tweeted out of context by ICANN’s official Twitter account.

Maybe I’m reading too much into this, but it strikes me as poor optics for ICANN, an organization lest we forget specifically created to introduce competition to the domain name market, to say stuff like “Market, you are a monster!”.

I’m also wondering whether “icannTLD” is terminology that plays into the alt-root narrative that ICANN is the Evil Overlord of internet naming. It does not, after all, actually run any TLDs (except .int).

The language used to discuss alt-roots came under focus earlier in the day in a session titled Internet Fragmentation, the DNS, and ICANN, which touched on blockchain alt-roots while not being wholly focused on it.

Ram Mohan, chief strategy officer of Identity Digital and member of ICANN’s Security and Stability Advisory Committee, while warning against ICANN taking a reflexively us-versus-them stance on new naming systems, wondered whether phrases such as “domain name” and “TLD” are “terms of art” that should be only used to refer to names that use the consensus ICANN-overseen DNS.

We ought to have a conversation about “What is a TLD”? Is a TLD something that is in the IANA root? Is a domain name an identifier that is a part of that root system? i think we ought to have that conversation because the place where I worry about is you have other technologies in other areas that come and appropriate the syntax, the nomenclature, the context that all of us have worked very hard to build credibility in… What happens if that terminology gets taken over, diluted, and there are failures in that system? … The end user doesn’t really care whether [a domain] is part of the DNS or not part of the DNS, they just say “My domain name stopped working”, when it may not actually be a quote-unquote “domain name”.

Food for thought.