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TLD Operator Community no longer a “community”

The TLD Operator Community, which launched last Friday, has hastily rebranded itself after confusion about its proposed role.
It’s now the TLD Operator Webinar. It has switched its URL from a .community domain to a .help domain.
Almost immediately after the initiative was announced, I started hearing gossip about a split with the Domain Name Association.
There was a slight crossover between the DNA’s mission and what had been announced about the erstwhile “Community”.
On Friday, I was told by ARI Registry Services, which is coordinating the webinar:

a new community for all new Top-Level Domain (TLD) applicants has been created to provide a forum for operators to achieve meaningful commercial success. The TLD Operator Community will differentiate itself from other new TLD think-tanks by focusing entirely on the commercial activation of new TLDs for the benefit of the entire community.

But according to ARI CEO Adrian Kinderis, this was a poor description of the initiative.
He said in a DI comment that it was rather “one off effort by our consultancy team to get everyone together for a chat.”
“My team have incorrectly characterized it as ‘forming a community group’,” he wrote. “I assure you, the last thing we need is another community group.”
ARI was intimately involved in the launch of the DNA and Kinderis continues to be its chair.
The Webinar will happen June 30 (or July 1, depending on your time zone) and feature speakers from Donuts, Vox Populi, dotBerlin and others.
Barclays, which was due to participate in the webinar, is no longer listed as a speaker.

The Hunger Games is first to use a .movie domain

Donuts has signed up an impressive anchor tenant for its upcoming .movie gTLD in the form of The Hunger Games series of movies.
thehungergames.movie is one of just a handful of domains in .movie, which is currently pre-sunrise, indicating that it’s a deal Donuts has negotiated directly with the film distributors.
The Hunger Games is a series of inexplicably successful science fiction adventure films, starring Jennifer Lawrence, popular with teenagers.
The first movie in the series fetched a whopping $691 million in box office receipts.
A trailer for the fourth and final movie in the series was released today, and it’s the first to carry a .movie domain.
Hunger Games
You’ll notice that the Facebook and Twitter addresses and suggested hashtags take precedence over the domain, but that’s understandable given the target demographic.
For Donuts, it’s just about the best anchor tenant it could have hoped for — a mass-market popcorn movie aimed directly at the people who will be buying their own domains in a few years.
People in the movie business will no doubt notice also, which in the short term could be more important. Sunrise starts next week.
Here’s the trailer.

.xyz starts to plummet — NetSol freebies to blame?

XYZ.com has been seeing its .xyz zone file shrink rapidly over the last five days, likely as a result of free domains pushed out to Network Solutions customers starting to expire.
DI PRO stats show that .xyz has shrunk by 49,658 domains this week — today at 888,413 names compared to a June 4 peak of 942,927.
It was June 4 last year when the industry become aware that NetSol was automatically pushing .xyz names into the accounts of its existing customers without their explicit consent.
Renewal rates usually do not become clear for 45 days after expiration, due to grace periods, but domains can delete earlier.
On June 9, 2014, one year ago today, .xyz had 87,073 domains in its zone file. It’s difficult to see where a loss of almost 50,000 names this week could come from if not the NetSol freebies deleting.
It is believed that the NetSol giveaway contributed about 350,000 names to .xyz’s zone over the period of its offer.
NetSol has been bundling .xyz renewals — which along with the free year of email and privacy comes to a whopping $57 — when it asks its customers to renewal their matching .com/.net/.org domains.
.xyz likely hasn’t seen the worst of its total shrinkage yet.
When eNom pushed free .info domains into its customers’ accounts about 10 years ago the renewal rate on those names was virtually zero.

New gTLD trade group launches

A group of new gTLD registries have got together to form the TLD Operator Community, a new “think tank” devoted to the commercial aspects of running new TLDs.
According to its web site:

The TLD Operator Community is designed to provide all new TLD applicants with an opportunity to share their experiences, learn from each other and focus on the commercial realities of operating a TLD – away from the confines of ICANN, policy or technical discussions.

The group appears to be coordinated right now by ARI Registry Services.
The distinction between the TLD Operator Community and the Domain Name Association appears to be that the DNA has more of a focus on outreach and education beyond the industry.
The new group will hold an introductory webinar June 30 (or July 1, depending on your time zone) featuring speakers from Donuts, Vox Populi, dotBerlin, Barclays and others.

ICM beats own annual projections with .porn on day one

ICM Registry says it managed to comfortably beat its own expectations for annual sales within the first eight hours of .porn and .adult going into general availability yesterday.
CEO Stuart Lawley said that there were 10,038 .porn domains and 8,277 .adult domains in its registry at the end of yesterday.
The company’s new gTLD applications with ICANN had predicted 10,000 .porn domains and 3,000 .adult domains at the end of the first year of availability, he said.
“We are therefore delighted to have exceeded those numbers on day one of GA,” he said. “We are particularly pleased with the high numbers from .adult.”
The majority of the names were registered either during the sunrise periods (ICM had two per TLD) or the recently ended “domain matching” program, which gave .xxx owners first dibs on matching .porn and .adult names.
A month ago, the company said .porn received 3,995 registrations while .adult had 3,902 at the end of the sunrises.
Earlier this week, after domain matching ended, Lawley said that .porn had almost 7,500 names while .adult had almost 7,000.
ICM will launch .sex in September.

ICANN’s new gTLD survey gives new gTLD awareness numbers

ICANN has released the results of a huge survey focusing on awareness and trust in gTLDs new and old.
The headline number is 46% — that’s the how many of the 6,144 international survey respondents said they were aware of new gTLDs.
The respondents were asked this question:

As you may or may not know, new domain name extensions are becoming available all the time. These new extensions are called new gTLDs.
Which of the following new gTLDs, if any, have you heard of? Please select all that apply.

They were presented with a list comprising .email, .photography, .link, .guru, .realtor, .club and .xyz. These were the biggest seven Latin-script new gTLDs when the survey was developed in January.
Tellingly, .email and .link stole the show, with 28% and 24% awareness respectively. The other five options ranged from 13% for .club to 5% for .xyz.
I think the numbers were influenced by some respondents not quite understanding the question. People are familiar with email and with links as internet concepts, which may have swayed the results.
Akram Atallah, president of ICANN’s Global Domains Division, acknowledged this potential problem in ICANN’s announcement last night, saying:

The survey found that domains with an implied purpose and functional associations, such as .EMAIL, were most often recalled by Internet users. While some of the drivers may be linked to familiarity and general association versus awareness of the extension, we believe it’s a signal that people are receptive to the names.

It’s also notable that, almost 15 years after launch, .biz and .info only have 50% awareness, according to the survey. For .mobi. .pro, .tel and .asia, all released between 2004 and 2008, the awareness was at 37%.
It’s not impossible that new 2012 round — which has generated thousands of headlines — has raised more awareness of new gTLDs.
The survey found that 38% of internet users who were aware of new gTLDs have visited a .email web site in the last year. The number was 28% for .link.
The survey also found that 52% of respondents would consider using a new gTLD if they were setting up a web site in the next six months. The number ranged from 40% for .email to 22% for .xyz.
Among the plethora of other findings, the survey discovered that only 92% of internet users have heard of .com.
Go figure.
The entire survey, carried out by Nielsen, can be found here.
UPDATE: This article was substantially revised a few hours after publication to remove references to the numbers being “nonsense”. This was due to my misreading of the survey questionnaire. My apologies for the confusion.

Two more legacy gTLDs agree to use URS

The registries behind .pro and .cat have agreed to new ICANN contracts with changes that, among other things, would bring the Uniform Rapid Suspension policy to the two gTLDs.
Both gTLD Registry Agreements expire this year. Proposed replacement contracts, based heavily on the base New gTLD Registry Agreement, have been published by ICANN for public comment.
They’re the second and third pre-2012 gTLDs to agree to use URS, which gives trademark owners a simpler, cheaper way to have infringing domains yanked.
Two weeks ago, .travel agreed to the same changes, which drew criticisms from the organization that represents big domain investors.
Phil Corwin of the Internet Commerce Association is worried that ICANN is trying to make URS a de facto consensus policy and thereby bring it to .com, which is still where most domainers have most of their assets.
Following DI’s report about .travel, Corwin wrote last week:

this proposed Registry Agreement (RA) contains a provision through which staff is trying to preempt community discussion and decide a major policy issue through a contract with a private party. And that very big issue is whether Uniform Rapid Suspension (URS) should be a consensus policy applicable to all gTLDs, including incumbents like .Com and .Net.

ICANN needs to hear from the global Internet community, in significant volume, that imposing the URS on an incumbent gTLD is unacceptable because it would mean that ICANN staff, not the community, is determining that URS should be a consensus policy and thereby undermining the entire bottom-up policy process. Domain suspensions are serious business – in fact they were at the heart of the SOPA proposal that inspired millions of emails to the US Congress in opposition.

The concern about .com may be a bit over-stated.
Verisign’s current .com contract is presumptively renewed November 2018 provided that it adopts terms similar to those in place at the five next-largest gTLDs.
Given that .net is the second-largest gTLD, and that .net does not have URS, we’d have to either see .net’s volume plummet or at least five new gTLDs break through the 15 million domains mark in the next three years, both of which seem extraordinarily unlikely, for .com to be forced to adopt URS.
However, if URS has become an industry standard by then, political pressure could be brought to bear regardless.
Other changes to .pro and .cat contracts include a change in ICANN fees.
While .pro appears to have been on the standard new gTLD fee scheme since 2012, .cat is currently paying ICANN $1 per transaction.
Under the new contract, .cat would pay $0.25 per transaction instead, but its annual fixed fee would increase from $10,000 to $25,000.

.sucks extends controversial sunrise, delays GA

Vox Populi has extended the pricey .sucks sunrise period for three weeks, saying trademark owners need more time to participate.
Sunrise was due to end this week, with general availability kicking off today.
But Vox Pop has extended the period to June 19, with GA starting two days later.
In an email blast to fellow attendees of the INTA 2015 intellectual property conference, the registry said it has “discovered that far too many intellectual property lawyers and company executives were unaware of the registry or the availability of its names.”
Other brands were unaware of the Trademark Clearinghouse, the email said.
“Additionally, we have seen an influx of applications in the final days and hours of our TMCH Sunrise Period,” Vox Pop said.
“We are concerned about the extent of awareness and rush, and so have decided that the responsible move is to add a bit more time to the equation by extending the TMCH Sunrise period,” it said.
The change in timings have been announced on the registry’s web site.
While it’s possible to read the move cynically — a way for Vox Pop to claw more cash from rights holders — it’s not particularly unusual.
It is not unheard of for launching TLDs to extend their sunrise periods in order to deal with late demand.
Anecdotally, trademark owners tend to delay sunrise purchasing decisions until towards the end of sunrise windows, creating the impression of growing demand and adding pressure to processing cycles.
The .sucks sunrise has come under fire for its pricing — a $1,999 registry fee that is being marked up by registrars by everything from $20 to many hundreds of dollars.

.berlin CEO prime suspect in ICANN data breach

dotBerlin CEO Dirk Krischenowski is suspected of using a bug in ICANN’s new gTLD portal to access hundreds of confidential documents, some containing sensitive financial planning data, belonging to competing gTLD applicants.
That’s according to ICANN documents sent by a source to DI today.
Krischenowski, who has through his lawyer “denied acting improperly or unlawfully”, seems to be the only person ICANN thinks abused its portal’s misconfigured search feature to deliberately access rivals’ secret data.
ICANN said last night that “over 60 searches, resulting in the unauthorized access of more than 200 records, were conducted using a limited set of user credentials”.
But ICANN, in private letters to victims, has been pinning all 60 searches and all 200 access incidents on Krischenowski’s user credentials.
Some of the incidents of unauthorized access were against applicants Krischenowski-run companies were competing against in new gTLD contention sets.
The search terms used to find the private documents included the name of the rival applicant on more than one occasion.
In more than once instance, the data accessed using his credentials was a confidential portion of a rival application explaining the applicant’s “worst case scenario” financial planning, the ICANN letters show.
I’ve reached out to Krischenowski for comment, but ICANN said in its letters to victims:

[Krischenowski] has responded through legal counsel and has denied acting improperly or unlawfully. The user has stated that he is unable to confirm whether he performed the searches or whether the user’s account was used by unauthorized person(s). The user stated that he did not record any information pertaining to other users and that he has not used and will not use the information for any purpose.

Krischenowski is a long-time proponent of the new gTLD program who founded dotBerlin in 2005, many years before it was possible to apply.
Since .berlin launched last year it has added 151,000 domains to its zone file, making it the seventh-largest new gTLD.
The bug in the ICANN portal was discovered in February.
The results on an audit completed last month showed that over the last two years, 19 users used the glitch to access data belonging to 96 applicants and 21 registry operators.
There were 330 incidents of unauthorized access in total, but ICANN seems to have dismissed the non-“Krischenowski” ones as inadvertent.
An ICANN spokesperson declined to confirm or deny Krischenowski is the prime suspect.
Its investigation continues…

ICANN fingers perps in new gTLD breach

Kevin Murphy, May 28, 2015, Domain Services

A small number of new gTLD registries and/or applicants deliberately exploited ICANN’s new gTLD portal to obtain information on competitors.
That’s my take on ICANN’s latest update about the exploitation of an error in its portal that laid confidential financial and technical data bare for two years.
ICANN said last night:

Based on the information that ICANN has collected to date our investigation leads us to believe that over 60 searches, resulting in the unauthorized access of more than 200 records, were conducted using a limited set of user credentials.
The remaining user credentials, representing the majority of users who viewed data, were either used to:
Access information pertaining to another user through mere inadvertence and the users do not appear to have acted intentionally to obtain such information. Access information pertaining to another user through mere inadvertence and the users do not appear to have acted intentionally to obtain such information. These users have all confirmed that they either did not use or were not aware of having access to the information. Also, they have all confirmed that they will not use any such information for any purpose or convey it to any third party; or
Access information of an organization with which they were affiliated. At the time of the access, they may not have been designated by that organization as an authorized user to access the information.

We can infer from this that the 60 searches, exposing 200 records, were carried out deliberately.
I asked ICANN to put a number on “limited set of user credentials” but it declined.
The breach resulted from a misconfiguration in the portal that allowed new gTLD applicants to view attachments to applications that were not their own.
ICANN knows who exploited the bug — inadvertently or otherwise — and it has told the companies whose data was exposed, but it’s not yet public.
The information may come out in future, as ICANN says the investigation is not yet over.
Was your data exposed? Do you know who accessed it? You know what to do.