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Ethos volunteers for .org pricing handcuffs

Kevin Murphy, February 25, 2020, Domain Registries

Ethos Capital has volunteered to have price caps written back into Public Interest Registry’s .org contract, should ICANN approve its $1.1 billion proposed acquisition.
The private equity firm said Friday that it has offered to agree to a new, enforceable Public Interest Commitment that bakes its right to increase prices into the contract under a strict formula that goes like this:

Applicable Maximum Fee = $9.93 x (1.10n)

The $9.93 is the current wholesale price of a annual .org registration. The “n” refers to the number of full years the current .org registry agreement has been in play, starting June 30, 2019.
In other words, it’s a 10%-per-year increase on average, but PIR could skip a year here and there and be eligible for a bigger price increase the following year.
For example, PIR could up the fee by 10% or $0.99 to $10.92 this coming June if it wanted, but if it decided to wait a year (perhaps for public relations reasons) if could increase the price to $12.13 in June 2021, an increase of $2.20 or roughly 22%.
It could wait five years before the first price increase, and up it from $9.93 to $16.53, a 66% increase, in year six.
While price increases are of course unpopular and will remain so, the formula does answer the criticism posed on DI and elsewhere that Ethos’ previous public statements on pricing would allow PIR to front-load its fee hikes, potentially almost doubling the price in year one.
But the caps have a built-in expiry date. They only run for eight years. So by the middle of 2027, when PIR could already be charging $18.73, the registry would be free to raise prices by however much it pleases.
It’s a better deal for registrants than what they’d been facing before, which was a vague commitment to stick to PIR’s old habit of not raising prices by more than 10% a year, but it’s not perfect and it won’t sate those who are opposed to increased fees in principle.
On the upside, a PIC is arguably an even more powerful way to keep PIR in line after the acquisition. Whereas other parts of the contract are only enforceable by ICANN, a Public Interest Commitment could theoretically be enforced via the PIC Dispute Resolution Procedure by any .org registrant with the resources to lawyer up. Losing a PICDRP triggers ICANN Compliance into action, which could mean PIR losing its contract.
The PIC also addresses the concern, which always struck me as a bit of a red herring, that .org could become a more censorial regime under for-profit ownership.
Ethos says it will create a new seven-person .ORG Stewardship Council, made up of field experts in human rights, non-profits and such, which will have the right to advise PIR on proposed changes to PIR policy related to censorship and the use of private user/registrant data.
The Council would be made up initially of five members hand-picked by PIR. Another two, and all subsequent appointments, would be jointly nominated and approved by PIR and the Council. They’d serve terms of three years.
The proposed PIC, the proposed Council charter and Ethos’ announcement can all be found here.
Correlation does not necessarily equal causation, but it’s worth noting that the proposal comes after ICANN had started playing hard-ball with PIR, Ethos and the Internet Society (PIR’s current owner).
In fact, I was just putting the finishing touches to an opinion piece entitled “I’m beginning to think ICANN might block the .org deal” when the Ethos statement dropped.
In that now-spiked piece, I referred to two letters ICANN recently sent to PIR/ISOC and their lawyers, which bluntly asserted ICANN’s right to reject the acquisition for basically any reason, and speculated that the deal may not be a fait accompli after all.
In the first (pdf), Jones Day lawyer Jeffrey LeVee tells his counterpart at PIR’s law firm in no uncertain terms that ICANN is free to reject the change of control on grounds such as the “public interest” and the interests of the “.org community”.
Proskauer lawyer Lauren Boglivi had told ICANN (pdf) that its powers under the .org contract were limited to approve or reject the acquisition based only on technical concerns such as security, stability and reliability. LeVee wrote:

This is wrong. The parties’ contracts authorize ICANN to evaluate the reasonableness of the proposed change of control under the totality of circumstances, including the impact on the public interest and the interest of the .ORG community.

Now, the cynic in me saw nothing but a couple of posturing lawyers trying to rack up billable hours, but part of me wondered why ICANN would go to the trouble of defending its powers to reject the deal if it did not think there was a possibility of actually doing so.
The second letter (pdf) was sent by ICANN’s new chair, Maarten Bottermann, to his ISOC counterpart Gonzalo Camarillo.
The letter demonstrates that the ICANN board of directors is actually taking ownership of this issue, rather than delegating it to ICANN’s executive and legal teams, in large part due to the pressure exerted on it by the ICANN community and governments. Botterman wrote:

It is not often that such a contractual issue raises up to a Board-level concern, but as you might appreciate, PIR’s request is one of the most unique that ICANN has received.

He noted that the controversy over the deal had even made ICANN the target of a “governmental inquiry”, which is either a reference to the California attorney general’s probe or to a letter (pdf) received from the French foreign office, demanding answers about the transaction.
It’s notable from Botterman’s letter that ICANN has started digging into the deep history of PIR’s ownership of .org, much as I did last December, to determine whether the commitments it made to the non-profit community back in 2002 still hold up under a return to for-profit ownership.
Given these turns of events, I was entertaining the possibility that ICANN was readying itself to reject the deal.
But, given Ethos’ newly proposed binding commitments, I think the pendulum has swung back in favor of the acquisition eventually getting the nod.
I reserve the right to change my mind yet again as matters unfold.

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Yup. ICANN cancelled Cancun

Kevin Murphy, February 20, 2020, Domain Policy

ICANN has cancelled its public meeting in Cancun, Mexico, due to fears over Covid-19, aka Coronavirus.
Late this evening, the organization said that the ICANN 67 meeting, scheduled for March 7 to March 12, will now take place purely online.
In a statement, the org said:

Each ICANN Public Meeting attracts thousands of attendees from more than 150 countries. With cases in at least 26 of those countries, there is the potential of bringing the virus to Cancún and into the ICANN meeting site. If this were to happen, there could be accidental exposure of the virus to attendees, staff, and others who come in contact with an infected individual.

ICANN had been putting in place measures to mitigate the risk of the disease arriving and spreading.
The decision to cancel the face-to-face meeting was made by the ICANN board of directors today.
It’s going to be the first ICANN meeting to take place fully online. It’s not clear at all that ICANN knows how to do this. ICANN is very good at enabling remote participation, but it’s never run a fully remote week-long meeting with a few thousand participants before.
It seems virtually certain that there will be problems and complaints.

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The Queen has beef with Prince Harry’s domain name

Kevin Murphy, February 19, 2020, Domain Policy

Queen Elizabeth II reportedly wants her grandson Prince Harry to stop using the domain name sussexroyal.com.
Harry and his wife, Meghan, recently announced that they’re going to quit their royal duties and spend part of the year in Canada. They will no longer get taxpayer handouts, and will probably (speculating here) make money launching a line of fragrances or something.
The Queen’s beef is that by opting out of the royal family, by convention Harry should no longer get to call himself “royal”. It’s like when his parents divorced, Diana no longer got to use the “Her Royal Highness” title.
They will continue to be known as the Duke and Duchess of Sussex.
But it seems Harry and Meghan are going to have to pick a new brand to put on the tacky mugs and dish rags they will inevitably end up flogging to gullible Americans. They’ve been using Sussex Royal as their social media handle too, and have filed for trademarks on the term.
It’s a strange edge case of domain ownership law, where royal edict and constitutional convention is seemingly going to trump trademark law.
I look forward to the ICANN working group.

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ICANN wants to take your temperature before letting you into ICANN 67

Kevin Murphy, February 18, 2020, Domain Policy

Face masks, hand-sanitizer stations, and nurses taking your temperature on the doors… these are some of the measures ICANN plans to deploy at its upcoming public meeting in Cancun next month, in an effort to mitigate the risk of a Covid-19 outbreak.
That’s assuming the meeting goes ahead at all, which is still undecided.
Speaking to community leaders in a teleconference this evening, ICANN staffers outlined the following precautionary measures they expect to put in place:

  • A doctor from International SOS will be on site, alongside the usual two medics.
  • A team of nurses will be deployed at the venue’s two entrances to check attendees’ temperatures (via the forehead, you’ll be pleased to hear) as they enter the building.
  • “Anyone registering a fever will be escorted to the doctor for assessment.”
  • ICANN is “stockpiling” face masks and is already shipping some to the venue. This is complicated by the global supply shortage. Attendees will be encouraged to source their own before leaving home.
  • Hand sanitizer facilities will be dotted around, particularly at large meeting rooms and outside bathrooms.
  • A Mexican familiar with the local public health service will be available.
  • It will be up to the local Mexican authorities to determine how to respond to a confirmed case. It’s not particularly clear what the policy would be on quarantine and the dreaded “cruise ship scenario”. There have been no cases in Mexico yet.

The temperature checks will be daily. One would assume that people leaving the venue for lunch, or a cigarette or something will be checked more frequently.
ICANN has yet to decide whether the meeting is going to go ahead. Its board of directors will meet on Wednesday to make a call, but CEO Göran Marby noted that should the situation with Covid-19 change there’s always the possibility it could be cancelled at a later date.
The meeting could also be cancelled if a large enough number of ICANN support staff refuse to go.
Some companies have already informed ICANN that they won’t be sending employees to the meeting. Marby said that if it looks like only 600 or 700 people are going to show up, the meeting probably won’t go ahead.
Governmental Advisory Committee chair Manal Ismail said on the call that only 30 GAC members have so far indicated that they’re going to attend. That’s about half of the usual level, she said.
If it were to be cancelled, the meeting would go ahead online. All ICANN meetings allow remote participation anyway, but ICANN has been prepping for the possibility that its online tools will need much greater capacity this time.
The audio recording of the call can be found here. Thanks to Rubens Kuhl for the link.
Are you going to go to Cancun, or will you cancel due to Covid? Let me know in the comments.

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ICANN might cancel Spring Break over Covid-19 fears

Kevin Murphy, February 18, 2020, Domain Policy

ICANN’s next public meeting, which is due to kick off in Cancun, Mexico less than three weeks from now, is in peril of being canceled due to fears about Covid-19, aka Coronavirus.
CEO Göran Marby is to host a call with community leaders in a few hours to discuss the issue. ICANN has assembled a “crisis management team” to monitor the spread of the disease.
The fear isn’t that attendees could pick up the virus from Mexican locals — there’s not a single confirmed case in Mexico yet — but rather that an already-infected person might show up and transmit the disease to others, who might then take it back home with them.
Or — even worse — ICANN is considering the possibility of “a ‘cruise ship’ scenario in which a suspected or confirmed case is identified during the meeting, necessitating the mass-quarantine of all attendees and locals”.
That’s a reference to the cruise ship currently anchored off Japan, where 3,400 people have been quarantined for the last couple of weeks.
Imagine that. Trapped at an ICANN meeting for weeks. The boredom might kill more people than the virus.
Given that the vast majority of Covid-19 cases so far — over 70,000 — have been in China, ICANN is also worried about Chinese attendees getting racially profiled and hassled by others.
ICANN notes that the Mobile World Congress in Barcelona has been cancelled, and Cisco has cancelled a conference that had been slated to go ahead in Australia around the same time.
Could ICANN follow suit? It wouldn’t be the first time ICANN has changed is meeting plans due to a virus outbreak. Could ICANN 67 be the first remote-only ICANN meeting? It certainly seems like a possibility.

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Verisign shits on domainers, again

Kevin Murphy, February 17, 2020, Domain Registries

It’s probably no exaggeration to say that Verisign makes hundreds of millions of dollars a year from .com domain investors, and yet it’s been developing a habit in recent years of shitting on them whenever it serves its purpose.
The company’s submission to ICANN’s just-closed public comment period on the proposed new .com contract, which re-enables Verisign’s ability to increase its prices, is the latest such example.
In the letter, which is unsigned, Verisign accuses the Internet Commerce Association, as well as registrars Namecheap and Dynadot, of conducting a “deceptive” campaign to persuade .com registrants to submit comments opposing the deal.
It notes that ICA represents “speculators” — it never uses the term “investors” — as if this was some kind of closely guarded secret, and describes the practice of domaining in a way that implies that the practice is somehow “illegitimate”, like this:

More than any other group engaged in the ICANN multistakeholder process, these speculators are highly sensitive to even the smallest wholesale price changes because of the enormous portfolios of .com domain names they control.

Speculators sometimes sell these domain name registrations to other speculators, but often they pass these costs along when they sell the domain names to legitimate internet users who wish to use .com domain names to build websites. We believe this resale activity adds little value to the DNS.

It’s not wrong, but good grief! The chutzpah on this company is sometimes jaw-dropping.
It’s like a car manufacturer complaining that its billion-dollar range of off-road SUVs are mostly being used by obese city dwellers for the school run. Just take the billion dollars and stop complaining about your biggest customers!
It’s not the first time Verisign has rolled out this line of attack. Back in 2018, when price caps were being negotiated with the US government, it posted an article on CircleID accusing domainers of “exploit[ing] consumers” and “scalping”.
Verisign’s able to get away with this kind of attitude, of course, because most domainers have an almost erotically slavish devotion to .com. The company could spend all day every day emailing them disgustingly personalized “yo momma” jokes and they wouldn’t stop buying up its product by the millions.
The two sides are trapped in an emotionally abusive relationship but they can’t break up because they’re both making so much goddamn money out of it. They’re like the Clintons of the domain world, in other words.
Anyway, the gist of the company’s comment to ICANN is basically “Ignore the 9,000 other comments you’ve received, the commenters were suckered into writing them by lying registrars”.
Read it here (pdf).
As a matter of disclosure, Verisign cites the DI piece last week about covid-19.com as an example of why domainers suck. That wasn’t the intent of the article, but there you go.

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9,000 people tell ICANN they don’t want .com price increases. Here’s what some of them said

Kevin Murphy, February 17, 2020, Domain Registries

The public have spoken: they don’t want Verisign to get the right to raise .com prices again.
ICANN’s public comment period on the amended .com contract closed on Friday, with just shy of 9,000 comments which appear to be overwhelmingly against price-raising powers.
Comments
Almost 2,000 of the comments have the same subject line, “Proposed Amendment 3 to the .COM Registry Agreement”, suggesting they were generated by the Internet Commerce Association’s semi-automated outrage tool.
It’s a lot, but it’s dwarfed by seemingly non-ICA submissions, which will make the opposition to the deal harder to ignore than with last year’s .org deal, where many of the 3,000 comments were written off as “akin to spam”.
.com’s wholesale fee has been frozen at $7.85 per year since 2012, but Verisign managed to persuade the Trump administration in 2018 to allow it to return to the old policy of being able to raise prices by 7% in four out of the contract’s six years.
After a year’s negotiation, ICANN agreed to incorporate that change into its Registry Agreement with Verisign. Some commentators, including the Registrars Stakeholder Group, are now saying that ICANN should put contracts out to comment BEFORE they are negotiated.
The RrSG said of price increases:

The RrSG is concerned that the proposed price increases are without sufficient justification or an analysis of its potentially substantial impact on the DNS. ICANN has not explained how increase domain name prices are in the public interest or how this furthers the security and stability of the DNS. The price increases appear only to benefit one company, which has the right to operate .com in perpetuity (and without a competitive bidding process). This is inconsistent with ICANN’s bottom-up multi-stakeholder model.

It’s also understandably pissed off that Verisign is to get the right to own its own registrar for the first time, which could shake up the retail domain market.
While the proposed contract does not allow the hypothetical Verisign registrar to sell .com domains, the registrars think they’ve spotted a loophole:

nothing in the amendment prevents Verisign from reselling .COM domains via another registrar. In theory, Verisign could resell .COM domain names at or below cost and still profit from the wholesale .COM price

Some registrars submitted separate comments that echoed the RrSG collective view.
GoDaddy commented that there should be an economic study on the potential impact of higher pricing on competition before any increases are allowed to go into effect, adding:

GoDaddy believes that ICANN has agreed to a framework for wholesale price increases in .COM that will negatively impact current and future registrants of .COM domain names, as well as the overall domain name industry, which is disproportionately dependent and impacted by changes in .COM pricing. We are further concerned that there is no effective competition to assist in establishing what is a reasonable price for .COM.

Namecheap, which has also been vocal in fighting .org price increases, noted that .com prices could go up by as much as 70% over the next decade, due to the compound impact of annual 7% rises, adding:

The .com registry is well-established, so due to gained efficiencies, the cost of .com domain names should remain static or go down. It is not clear how much registrars will pass these price increases along to consumers, but it is likely that most of this increase will be paid for by domain name registrants.

Drop-catch specialist TurnCommerce/NameBright called for .com to be put out for competitive bidding:

There is simply no legitimate argument that competition for registry contracts—especially the largest registry contract—is bad for the domain name system or for consumers. Without the prospect of competitive pressure, Verisign has no incentive to be efficient, innovative, and effective. In the time that Verisign has operated the registry, prices have increased, we believe innovation has stalled, while Verisign’s operating costs have apparently declined.

As far as I can tell, the Registries Stakeholder Group, of which Verisign is a member, did not submit a comment. But some other constituencies did.
The Business Constituency generally supports ICANN’s somewhat hands-off approach to price regulation, but it did complain that there should have been a public consultation before the bilateral contract talks began a year ago. It wrote:

The BC has no practical objection to price increases that average just 4.5% per year for businesses who register .COM domains. Some BC members are concerned that Verisign has not provided justification for increasing .COM prices, though we are not aware of any requirement for gTLD operators to provide such justification. And while some BC members would prefer that ICANN seek competitive bids to operate existing registries, the BC has generally supported presumptive renewal performance incentives in registry agreements.

If you’re picking up hints of internal BC dissent in that comment, it’s almost certainly because BC member Zak Muscovitch is also general counsel of the ICA and was one of several contributors to its drafting.
The only other formal GNSO stakeholder group to submit a comment appears to be the Intellectual Property Constituency, but it took no position on pricing.
The At-Large Advisory Committee, which according to its web site “acts on the interests of Internet users”, sent a borderline humorous “Valentine” to the ICANN board that does not mention pricing but does congratulate ICANN on securing a $20 million Verisign bung, which is earmarked for DNS security work.
Here’s a sample of 10 public comments I clicked on randomly:

I’m writing to express disappointment and concern regarding the recent ICANN changes made to their contract with Verisign. These changes potentially create a lot of harm and unnecessary expense to customers for years to come. Please take customers into consideration before going forward with this.

Please don’t increase .com prices. As a small business owner we feel every price increase in our family business. We want to be able to keep the domain name that we have spent years building as our small business home on the web.

I’m here to tell you to stop this proposed price increase. You are being greedy. 40% price hikes with no caps in sight are ridiculous, stop it. I’m tired of getting ripped off by big secretive corporations and sleazy government agencies, and now this includes YOU!. We aren’t going to just put up with it, I, and a lot of others are here to fight! We demand to know
what you are doing with the money you propose to reap from us, aside from lining your pockets! Proveme wrong, give the internet community the clarity it deserves, and now demands!

This is a disgrace and not right.

I disagree with the changes that this amendment (3) will make to the domain registry system. I believe that this increase of fees will stifle innovation and takes the web further towards privatization and big money.
I know that I would not have taken as many opportunities or risks if prices were significantly higher and domains were a larger cost of business.
I urge you to reconsider these changes and reject this amendment.

I am writing in opposition to the proposed Verisign deal with respect to .com domains. I believe the current arrangement should be kept and strict price controls from ICANN should be preserved for .com domains. Verisign has no business exerting control or influence over ICANN, and the deal as proposed will be bad for consumers and anyone who holds a .com domain.
Please do not proceed with the proposed changes.

Please stop trying to fuck up the internet. It has been excessively adapted to suit capitalism. I think many more than just me have had enough. Stop being a shady ass business.

I do not agree with the extraordinary increase in prices for .com domains that appears to be a direct response to a bribe paid by Verisign company to the board of ICANN.
We live in perilous times, where democracy is threatened in every side by the resurgence of corruption, cronyism, and the far right.
You appear to be allowing the backbone of the internet become corrupted by greed, which would horrify the founding fathers of this essential technology.
Show some integrity and don’t give in to the basest of your natures.

I am a registrant of more .com domain names. I am against the proposed price increase to .COM domains. Verisign is merely your manager of the .COM Registry – it has no business dictating the price. ICANN is supposed to govern the domain name system in the public interest.

Thanks first for your hard work.
Please keep prices as they are and avoid this change that could have dire consequences for the entire internet as other less democratic countries will start soon offering alternative domains to .com. Furthermore, any increase will cause difficulties for us who are part of the third world.

If you’ve got more time on your hands than I have, you can peruse all 9,000 comments at your leisure over here. If you find anything good, please do drop a link in the comments.
Some poor bastard at ICANN now has the job of going through and summarizing all of them into ICANN’s official comment report, which has a March 6 deadline.

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Covid-19: It’s official, domainers are faster than journalists

Kevin Murphy, February 11, 2020, Gossip

The .com domains matching the new name of Coronavirus were registered today before even the first news reports emerged.
The World Health Organization today officially named the deadly disease Covid-19. CO for Corona, VI for virus, D for disease and 19 for 2019, the year in which it was discovered.
The announcement was made at a WHO press conference in Geneva this afternoon. The press conference, which streamed live on YouTube seems to have kicked off shortly after 1500 UTC.
WHO director-general Tedros Adhanom Ghebreyesus officially named the disease Covid-19 not too long after the press conference started.
At 1509 UTC, WHO’s official Twitter account tweeted:


Within five minutes, an anonymous domainer had picked up covid-19.com — according to Whois records, it was created at NameCheap at at 1513 UTC.
But domainers hate hyphens, right?
Even after Tedros spelled it out for clarity, including the hyphen, a domainer with an even fastest trigger finger decided to omit it, registering the domain covid19.com at 1510 UTC, three whole minutes before the hyphen version and an extremely impressive ONE MINUTE after the WHO tweet.
As far as print journalists go, you have to wait a full thirty minutes before you start to see lines from the likes of Reuters and the AFP.
The lesson here is clear: if you’re one of those domainers who tries to snap up novel terms from the news as quickly as possible, you need to cut out the middleman and go directly to source.
And ignore the bloggers, too. It took me two and a half hours after the WHO tweet to publish this post.
I’m pathetic.

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ICA will help you support .com price increases (but doesn’t want you to)

Kevin Murphy, February 10, 2020, Domain Registries

The Internet Commerce Association has released a new version of its semi-automated commenting tool, making it a bit easier for domainers and others to complain to ICANN about the proposed .com price increases.
Surprisingly, the tool will also help you file a comment in support of Verisign’s 7%-a-year price-raising powers, though obviously ICA would prefer you do not.
The tool is based on the one ICA launched last year when Public Interest Registry was due to get its .org price caps lifted by ICANN, but ICA general counsel Zak Muscovitch says that it’s been refined following feedback.
It allows users to identify what kind of registrant they are (domainer, end user, or just concerned netizen) and select from several options to create pre-written comments that reflect their own views. They can also enter their own free text before hitting submit.
One of the options is “I support the proposed price increase which allows for a 31% price increase through 2024”, but I can’t imagine anyone apart from Verisign staff and shareholders checking that particular box.
The .org version of the tool caused a bit of a stir last year after ICANN’s Ombudsman compared submissions made through it to “spam”. He caught some flak for that.
Muscovitch tells DI that it’s not just domainers using the service. Some registrars are directly contacting their customers to encourage them to submit comments, he said, so the views of “the public at large” are being reflected.
At the time of publication about 350 comments have been submitted, more than half of which appear to have originated via the ICA tool.
The public comment period closes February 14.
If you don’t fancy using the ICA tool, submitting a comment directly to ICANN doesn’t appear to be particularly difficult. You simply go here, click the “Submit Comment” button, and ICANN will open up your mail client’s compose window with the appropriate address pre-populated.
Perhaps predictably, I remain skeptical that this kind of thing will have any impact on ICANN’s decision to approve a contract it spent a year negotiating.
But it can’t hurt, right? After all, the reason Verisign only gets to raise prices in four out of six years is because so many people complained about the much more expansive proposed powers back in 2006, and ICANN is still reeling from the outrage over .org…

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.gay hires pop star equality campaigner as spokesperson

Kevin Murphy, February 10, 2020, Domain Registries

Top Level Design has hired a pop musician with a history of gay rights activism and anti-bullying work as its new spokesperson for .gay, which launches today.
Logan Lynn has a 20-year career as a musician and TV presenter with nine studio albums under his belt. He also has experience doing public relations for LGBT charities.
He’s also been the recipient of homophobic trolling. Last year, he told People magazine about the relentless online abuse he suffered after putting his friend, Hollywood actor Jay Mohr, full-frontal nude in one of his music videos in 2018.
He wrote on Top Level Design’s blog over the weekend:

Over the past couple of years, as online abuse directed at me reached an all-time high, I realized I was in a unique position to use my platform and story to help usher in change. It’s this fight that has led to me partnering with Top Level Design on the launch of .gay.

We know that we will not be able to single-handedly turn the internet into a hate-free zone, but .gay is committed to doing our part, and we absolutely reject the status quo — which is to do nothing without a court order.

The registry, which kicks off its sunrise period today, has policies in place that allow it to suspend .gay domains if they’re being used for homophobic bullying. General availability begins May 20.

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