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At ICANN 67, nobody knew you’re a dog

Kevin Murphy, March 16, 2020, Gossip

Want to see what your fellow ICANN 67 attendees looked like on the other side of the Zoom chat room?
The meeting may have been held entirely remotely, but that hasn’t stopped the ICANN org from populating its Flickr page with a big wedge of photos, one of which seems to prove the old adage that “On the internet, nobody know’s you’re a dog.”
Virtual Photo Gallery #42
Photo credit: @icannphotos
At regular, face-to-face ICANN meetings, there’s a professional photographer doing the rounds, doing his or her level best to make jet-lagged, bearded. middle-aged men sitting in circles at laptops look thrusting and dynamic.
This time, it was largely up to remote participants to submit their own mug shots, taken in their home offices, kitchens, and lounges, for your viewing delight. And what a jolly nice bunch of people they look.
The batch of photos from 67 also includes a number taken on-site at ICANN’s Los Angeles headquarters, which had been hastily rigged up to act as the meeting’s hub after the face-to-face meeting in Cancun, Mexico was cancelled over coronavirus fears.
Here.

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GoDaddy cancels in-person investor day over coronavirus fears

Kevin Murphy, March 13, 2020, Domain Registrars

GoDaddy has followed in the footsteps of many other companies and organizations, cancelling a large in-person meeting to avoid exacerbating the coronavirus pandemic.
The market-leading registrar, listed on the New York Stock Exchange, announced this week that will host its investor day, scheduled for April 2, as a webcast only, out of “concern for the health and well-being of participants and attendees”.
There had been planned a face-to-face component in New York, but that will no longer go ahead.
New York’s mayor this week slapped a ban on public gatherings of over 500 people, but GoDaddy’s announcement predates that edict.
The news came as ICANN conducted its first-ever online-only public policy meeting.

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WE’RE ALL GONNA DIE! In other news, ICANN 67 was… “muted”

Kevin Murphy, March 13, 2020, Domain Policy

Without wishing to scaremonger about Covid-19, I don’t mind admitting that I’ve never been so terrified of anything as much in my adult life.
I have relatives in their nineties or with existing lung conditions, and I’m generally a pretty unhealthy middle-aged bloke myself. In the last few days, I’ve become increasingly concerned that not every member of the clan is going to make it out of 2020 alive.
I’m sure many readers are feeling the same way right now.
The UK government’s response may or may not be scientifically sound, but it seems to me the underlying strategy is not to prevent people from getting the disease, which may well no longer be possible, but rather to spread out infections over as long a period as possible, so as to reduce the peak strain on the National Health Service.
My feeling, which I don’t think is particularly paranoid, is that Boris Johnson, in apparent contrast to other world leaders, has made the call to throw a generation of British grannies under the bus in the name of herd immunity.
We’re living in dark times, and it’s going to get worse before it gets better.
I hope all my readers stay safe. And, in all seriousness, keep washing those hands and stay at home if you start coughing!
Awkward segue incoming.
There was little doubt in my mind that ICANN made the correct decision three weeks ago when it cancelled the in-person Cancun public meeting and quickly organized a much-truncated online-only ICANN 67 instead. There seemed a possibility that it was acting through an over-abundance of caution.
But, given the developments in the coronavirus pandemic since ICANN pulled the plug on Cancun, all such doubt has surely been eliminated. ICANN made entirely the right call.
That’s not to say that 67 was a roaring success. It suffered from the entirely predictable and unavoidable limitations of online conferencing.
When I say it was “muted”, I mean that in two senses of the word.
Watching the American late-night talk show hosts last night performing to empty audiences this morning was a surreal experience. Like watching survivors of the zombie apocalypse broadcasting a plaintive SOS into an eerily silent ether.
I kinda felt the same listening to ICANN 67.
While I’m no stranger to remote participation — that’s how I experience most ICANN meetings — there’s usually a detectable sense of place, of a jostling community on the other side of the Zoom room. I hesitate to use a word as strong as “vibrancy”, but you probably know what I’m getting at.
There was none of that at 67, which largely played out in much the same way as a regular policy working group call.
And that’s when we get to the other sense of the word “muted” — I lost count of the amount of time squandered to technical issues such as dropped or laggy connections, background noise, and, most commonly, people not realizing that they have to unmute their lines before speaking.
I don’t think a single session I attended was not plagued by periods of uncomfortable silence.
As I said, this was entirely predictable and largely unavoidable. I don’t think the fact that each session’s Zoom room appeared to be configured differently helped, but it’s probably a problem that will be mitigated as people become more accustomed to the Zoom platform.
The next ICANN meeting, numbered 68, is currently still scheduled to take place in Kuala Lumpur, Malaysia, from June 22, but I think that it’s almost inevitable that we’ll be looking at another online-only session.
Malaysia currently has 158 confirmed cases of coronavirus, suggesting that it’s still in the relatively early stages of the pandemic compared to, say, Europe.
With UK experts predicting peak infections here around late May, it’s entirely possible ICANN 68 would take place while Malaysia’s problem is significantly worse than it is today.

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Facebook WILL sue more registrars for cybersquatting

Kevin Murphy, March 13, 2020, Domain Registrars

Facebook has already sued two domain name registrars for alleged cybersquatting and said yesterday that it will sue again.
Last week, Namecheap became the second registrar in Facebook’s legal crosshairs, sued in in its native Arizona after allegedly failing to take down or reveal contact info for 45 domains that very much seem to infringe on its Facebook, Instagram and WhatsApp trademarks.
In the complaint (pdf), which also names Namecheap’s Panama-based proxy service Whoisguard as a defendant, the social media juggernaut claims that Whoisguard and therefore Namecheap is the legal registrant for dozens of clear-cut cases of cybersquatting including facebo0k-login.com, facebok-securty.com, facebokloginpage.site and facebooksupport.email.
In a brief statement, Facebook said these domains “aim to deceive people by pretending to be affiliated with Facebook apps” and “can trick people into believing they are legitimate and are often used for phishing, fraud and scams”.
Namecheap was asked to reveal the true registrants behind these Whoisguard domains between October 2018 and February 2020 but decline to do so, according to Facebook.
The complaint is very similar to one filed against OnlineNIC (pdf) in October.
And, according to Margie Milam, IP enforcement and DNS policy lead at Facebook, it won’t be the last such lawsuit.
Speaking at the second public forum at ICANN 67 yesterday, she said:

This is the second in a series of lawsuits Facebook will file to protect people from the harm caused by DNS abuse… While Facebook will continue to file lawsuits to protect people from harm, lawsuits are not the answer. Our preference is instead to have ICANN enforce and fully implement new policies, such as the proxy policy, and establish better rules for Whois.

Make no mistake, this is an open threat to fence-sitting registrars to either play ball with Facebook’s regular, often voluminous requests for private Whois data, or get taken to court. All the major registrars will have heard her comments.
Namecheap responded to its lawsuit by characterizing it as “just another attack on privacy and due process in order to strong-arm companies that have services like WhoisGuard”, according to a statement from CEO Richard Kirkendall.
The registrar has not yet had time to file its formal reply to the legal complaint, but its position appears to be that the domains in question were investigated, found to not be engaging in nefarious activity, and were therefore vanilla cases of trademark infringement best dealt with using the UDRP anti-cybersquatting process. Kirkendall said:

We actively remove any evidence-based abuse of our services on a daily basis. Where there is no clear evidence of abuse, or when it is purely a trademark claim, Namecheap will direct complainants, such as Facebook, to follow industry-standard protocol. Outside of said protocol, a legal court order is always required to provide private user information.

UDRP complaints usually take several weeks to process, which is not much of a tool to be used against phishing attacks, which emerge quickly and usually wind down in a matter of a few days.
Facebook’s legal campaign comes in the context of an ongoing fight about access to Whois data. The company has been complaining about registrars failing to hand over customer data ever since Europe’s GDPR privacy regulation came into effect, closely followed by a new, temporary ICANN Whois policy, in May 2018.
Back then, its requests showed clear signs of over-reach, though the company claims to have scaled-back its requests in the meantime.
The lawsuits also come in the context of renewed attacks at ICANN 67 on ICANN and the domain industry for failing to tackle so-called “DNS abuse”, which I will get to in a follow-up article.

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ICANN chair: “all options open” on .org deal

Kevin Murphy, March 10, 2020, Domain Policy

ICANN has not yet decided to approve the acquisition of Public Interest Registry by Ethos Capital, but has not ruled out rejecting the deal either.
That’s according to chair Maarten Botterman, speaking to his Governmental Advisory Committee this evening.
At the online-only ICANN 67 meeting, he was asked by GAC chair Manal Ismail whether ICANN is considering withholding its consent for the $1.13 billion deal, which would see the .org registry return to for-profit hands for the first time in 18 years.
“At this moment all options remain open. We are open-minded to taking all input into account before it is time for us to decide,” Botterman replied.
“ICANN will consider the request based upon the totality of the information received,” he also said.
ICANN has the ability, under its registry agreement with PIR, to reject a change of control such as an acquisition, if it believes it’s not in the public interest.
Critics of the deal believe it would allow private equity firm Ethos and its anonymous backers to price-gouge non-profits such as charities, which need the money more.
But Ethos has offered to cap price increases at 10% per year on average for the next seven years, reimposing a price cap that PIR negotiated its way out of last year.

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Could .org debate bring back the glory days of ICANN public forums?

Kevin Murphy, March 5, 2020, Domain Policy

ICANN is going to devote 90 minutes to discussing the controversial acquisition of Public Interest Registry by Ethos Capital on Monday, and the sparks could fly.
It’s actually going to be the first formal session of the abridged, online-only ICANN 67 meeting, which had been due to take place in Cancun but will now be carried out fully online. The customary opening ceremony has been scrapped.
Seventy minutes will be devoted to taking questions and comments from the “room”. ICANN 67 is sticking to Cancun’s time zone and the .org session starts at 1400 UTC, which would have been 0900 at the venue.
ICANN warned that the sessions is devoted to the process ICANN is using to approve, or not, the acquisition, and that it “cannot address questions and comments that relate to the ISOC, PIR, Ethos Capital, or other parties involved in the proposed transfer”.
The deal is controversial largely because critics believe Ethos, as a private equity company, is much more likely to start to rip off .org registrars with price hikes than not-for-profit ISOC. But Ethos has offered to bake conditions into its contract that limit it to 10% increases per year on average.
Given the vast amount of interest in the .org deal from outside the usual ICANN community, we could see the kind of robust debate that was common in the ICANN public forum sessions during the birth throes of the new gTLD program, but which has been sadly lacking in recent years.
Newcomers wishing to get involved might like to first familiarize themselves with ICANN’s Expected Standards of Behavior. Anyone dropping the F-bomb or calling the deal “gay”, as happened during the recent .com comment period, will very likely be kicked and banned. Just imagine you’re talking to Titania McGrath and you should be okay.

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The latest industry C-suite musical chairs

There have been several top-level hires at big new gTLD players in the last week.
Donuts has announced it has appointed Mina Neuberg as chief marketing officer. Neuberg appears to be a newcomer to the domain industry, having most recently worked at a learning software company called Revolution Math. It’s the first time has had a named top marketing exec on its web site since VP Judith McGarry left a year ago.
Her appointment follows February’s announcement that Donuts hired Randy Haas as chief financial officer. He was previously CFO of Rhapsody/Napster, the online music company.
Meanwhile, Shayan Rostam has moved from Intercap Holdings, the registry for .inc, .dealer and .box, where he was chief registry officer, to portfolio registry Uniregistry, where he will be chief growth officer, a newly created position.
And DNW is reporting that new gTLD registry MMX has made two new C-level hires, both coming from Uniregistry: Vaughn Lilely has been recruited as chief growth officer while Ben Anderson is coming in as chief operating officer.

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Poblete to replace Disspain on ICANN board

Kevin Murphy, March 3, 2020, Domain Policy

Chilean registry manager Patricio Poblete will join ICANN’s board of directors this October, replacing longstanding member Chris Disspain.
PobleteThe Country Code Names Supporting Organization confirmed Poblete as its new nominee at the weekend following a lengthy election process also fought by Australian Nigel Phair and South African Calvin Browne.
Poblete is the director of NIC Chile, the ccTLD registry for some almost 600,000 .cl domains. He’s been involved in ICANN since its very beginning.
In the election, he received 57 votes compared to Browne’s 42 and Phair’s eight.
Disspain, a very influential member of the board who was vice-chair for years until he stepped aside last September, is being forced out due to term limits in ICANN’s bylaws. He’s almost done serving his third and final three-year term.
Poblete will become one of two ccNSO-selected directors. The other is Nigel Roberts, who runs the Channel Islands ccTLDs. Roberts’ term ends next year.
The nomination frees up a spot for a possible future director from Asia-Pacific, while reducing the available spots from Latin America.

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Chinese registrars ask ICANN to waive fees due to Coronavirus

Almost 50 registries and registrars based in China have asked ICANN to temporarily waive its fees due to the economic impact they say Covid-19 — the new Coronavirus — is having on them.
They’ve all put their names to a February 21 letter (pdf) that ICANN published over the weekend, saying they “believe that it’s essential that ICANN provides immediate fee waiver to registries and registrars in China”.
The letter, signed by more than half of the currently accredited registrars in China, notes the cancellation of the Cancun public meeting, adding:

We highly respect and welcome ICANN’s approach to keep our community safe. Meanwhile, the contracted parties in China, including their staff, suppliers, and relevant business counterparts, are being hit and suffered by the 2019-nCoV in a much greater scale than in other countries and regions combined since January 2020. Many of the staff members have been restrained to perform sales and support functions at the level they are required to. There are significant delays in collections, payments and wire transfers. While we expect that the scale of 2019-nCoV could not go greater, the business growth estimate in 2020 has been jeopardized and the time of recovery can be very long.
While domestic aid on tax, rentals, etc. are being discussed and confirmed, we believe that it’s essential that ICANN provides immediate fee waiver to registries and registrars in China. The waiver of 2020 fees, including annual fees and transaction fees, will greatly help stabilize our business in the difficult time.

This is not a small ask. ICANN collects fees based on transaction volume, and many millions of transactions originate in China. That’s particularly true in the new gTLD space, where China dominates.
The Chinese companies say that ICANN could afford to waive the fees due to the money they say ICANN will save by cancelling Cancun and other international travel.
My hunch is that ICANN won’t agree to these demands. While China is currently undoubtedly disproportionately affected by Covid-19, that situation is rapidly changing.
In the coming weeks and months it’s quite possible — worst-case scenario — the rest of the world could be similarly affected. Is ICANN prepared to set a precedent that could see it sacrifice its entire annual budget? I doubt it.
All previous requests for ICANN to waive its fees for various other reasons have been denied.

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Most languages won’t be available at ICANN 67

Kevin Murphy, March 3, 2020, Domain Policy

Translation services are the first component of ICANN 67 to fail victim to the org’s decision to hold the meeting entirely online.
ICANN announced last week that it has cancelled the in-person meeting, which had been due to kick off this coming Saturday in Cancun, due to fears about importing Covid-19 into Mexico and exacerbating its worldwide spread.
But it seems the lack of physical space is going to cause problems. It simply doesn’t have the room at its Los Angeles headquarters to accommodate all of its usual services.
There will be eight rooms operating simultaneously via Zoom during the meeting, ICANN said yesterday, and only two of those will have real-time interpretation.
Of the five non-English United Nations languages usually supported — Arabic, Chinese, French, Russian, and Spanish — only French and Spanish will be supported live. Portuguese, which is also usually available, will not be supported.
Sessions of the Governmental Advisory Committee and other high-interest meetings such as open board meetings and the Public Forums, will be given priority.
According to data released by ICANN in December, it appears very few remote participants people actually take advantage of live interpretation.
Of the 1,752 remote participants at ICANN 66, only 15 people tuned in non-English web audio streams and nine of those were listening to the Spanish, this report states. It appears the Arabic interpreter was broadcasting to an international audience of literally nobody.
This, of course, does not take into account how many people were physically in the room and using the live-interpretation headsets ICANN provides. These people will presumably have to switch to the web streams this time around.
Translated transcripts will be available after the meeting, faster than they are normally provided, ICANN said.
It seems that ICANN community members with limited English are going to be hardest hit by the switch to online-only.
Given that these people are most likely reading this article via Google Translate, I’d just like to add for clarity: my lonely moped speedily devours yawning leopards, while gorgeous shoelaces envelope my thorax.

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