After NZ shooting, Epik has a Monster PR problem

Domain name registrar Epik.com has come under fire from prominent domain investors and others after CEO Rob Monster suggested that video of the recent mosque shootings in New Zealand, which he hosted on an Epik service and shared on social media, was a hoax.
Domainer-bloggers including Shane Cultra, Konstantinos Zournas, and DNPlaybook.com have questioned Monster’s decision, and one of his own senior staffers, former DomainNameWire contributor Joseph Peterson, took to a domainer forum to in parts criticize and defend his boss.
Cultra was particularly harsh in his criticism this week, calling for domainers to move their domains out of Epik and for his friend, Epik director Braden Pollock, to remove himself from the board.
He wrote: “I would like to think that any respectable domain investor remove their domains from Epik… Rob Monster’s agenda has no place in our industry”.
DNPlaybook wrote that Monster has become “Facilitator of Hate and Promoter of Conspiracies”.
Other domainers have written that they have removed, or will remove, their domains from Epik, though Monster wrote earlier this week that the impact on its business so far has been minimal.
Epik is an ICANN-accredited registrar with about 400,000 gTLD names under management at the last count. It’s almost doubled in size over the last two years.
The company and its CEO have been subject to criticism for months over their decision to provide services to web sites that enable the promotion of far-right ideologies such as white supremacism and Nazism.
But the latest row kicked off on March 15, when Monster used his personal Twitter account to share a link to the self-shot, first-person video of one of the terrorist attacks at a mosque in Christchurch.
Fifty people, all Muslims attending Friday prayers or in the vicinity of the mosques, were killed by the same person during the attacks.
The first attack was live-streamed on Facebook from a head-mounted camera. Apparently viewed live by fewer than 200 people, copies were nevertheless widely circulated on social media and elsewhere.
The copy of the video linked to by Monster was hosted by Epik-owned privacy services provider Anonymize.com, on an “effectively uncensorable” file-sharing service the company is currently developing.
In a subsequent tweet, Monster threw doubt upon whether the footage was real, writing: “Shell casings simply vanish into thin air. Etc. It looks like low budget CGI”.
Anyone with a grain of common sense who has seen the video will tell you that Monster is clearly talking absolute bollocks here. It’s not a fake.
Monster’s Twitter account has since been deleted. According to Peterson, Epik’s director of operations, Monster deleted it himself. Reading between the lines, it appears he was pressured to do so by his staff, including Peterson.
Monster has not yet deleted — and is in fact still actively using — his @epik account on Gab.com, the Twitter clone often used by far-right activists who have been banned from or choose not to use Twitter due to their views.
A March 15 post on Gab by Monster links to a copy of the Christchurch killer’s rambling “manifesto”, again hosted on anonymize.com. This link is still live, but I’ve redacted it in the screen-cap below, which shows Monster effectively using the manifesto to promote the forthcoming Anonymize service.

I’ve been unable to confirm whether Epik is still hosting the video of the attack, though there are reports that it was taken down a matter of hours after posting. (UPDATE 1816 UTC: the video is in fact still live on the Anonymize service).
Epik and Monster drew attention last November when Monster publicly offered to become the registrar for Gab.com, after the domain was suspended by GoDaddy.
Monster at the time said the move was to protect freedom of speech online.
Epik again attracted attention last month when it acquired BitMitigate, a denial-of-service protection startup which has been providing services to unapologetic Nazi propaganda site The Daily Stormer since August 2017, when Cloudflare told the site to GTFO.
It’s also taken on the domain business of video hosting site BitChute, which is often used as a refuge for political vloggers (including some on the far right) who have been demonetized or banned by YouTube.
For these reasons, in January Epik attracted the attention of the Southern Poverty Law Center, an anti-racist group based in the US. The SPLC wrote that “Epik is cornering the market on websites where hate speech is thriving”.
The post, and other news reports, strongly hint that Monster’s own political views might be more aligned with those of his customers than he cares to admit.
Monster naturally rebuts these suggestions, calling the SPLC post “highly defamatory and inaccurate”. In one of his most recent posts on Namepros, before his staff asked him to back away from the public square for a while, he wrote:

As for those members of the domain community who have taken the opportunity this week to rebuke me for allowing free speech to continue on the Internet, please know that I am neither seeking publicity or controversy. I am of sound mind. I am not a Nazi, an anti-semite, a homophobe, a misogynist, a bigot, or a racist. I believe love and understanding will overcome hate and divisiveness.
The future of the domain industry is being determined in 2019. Censorship, WHOIS privacy, sinkholing, DDoS, deplatforming, demonetization, unpersoning, are all symptoms of the disease which is a relentless desire by the few to dictate the narratives and choices to be consumed by the many.

Peterson has also denied that his boss harbors secret extremist views, in a series of lengthy, nuanced posts (starting here) on Namepros this week.
He writes that Monster has a “weird conspiratorial streak” and a natural inclination to believe in “false flag” conspiracy theories. He doubts the official story on 9/11 and believes the moon landings were faked, Peterson said. Monster is also a “Bible-believing Christian”, according to his Gab profile.
Peterson also writes that a significant portion of Epik’s employees, including some in important roles, are Muslims. He writes that he was “appalled” by Monster’s decision to post the video, but added:

But to infer that he did this because he hates muslims and condones murder is not just simplistic; it is LUDICROUS. One person murders 30+ muslims. The other person hires them and works with them closely on a daily basis. To equate these 2 is simply wrong. Whatever the reasons Rob felt it necessary to re-publish a link to content others had decided to censor, hatred of muslims was NOT the reason.

He goes on to say:

I object to Epik — the team I work with and the customers we look after — being portrayed falsely as some epicenter of “hate speech” or the alt right. We are not. We are a domain registrar and marketplace with a wide range of services. We are a company whose boss has taken controversial (and in some ways courageous) steps to protect free speech. Unfortunately, that same boss has stepped on that message with some very bad PR moves. When Rob does that, it irritates me to the point of exasperation. And I tell him so.

According to Peterson, Monster and his wife came under attack last year with a leafleting campaign in his local neighborhood, denouncing him as a Nazi.
He suspects this kind of behavior may have caused his boss to “double-down” on exactly the same kinds of activities that invited the controversy in the first place.
Whatever the reason, Epik certainly has got a PR problem on its hands right now.
I doubt this is the last we’ll hear of it.

15 Comments Tagged: anonymize.com, censorship, christchurch, epik, gab, nazism, terrorism, twitter

Another dot-brand bites the dust

Honeywell International, a $40-billion-a-year US conglomerate, has become the last major company to dump its dot-brand gTLD.
The company informed ICANN in February that it no longer wishes to run .honeywell, and ICANN yesterday published its preliminary decision not to transition the TLD to a new owner.
Honeywell never used .honeywell, which has been in the DNS root since June 2016, beyond the contractually mandated placeholder at nic.honeywell.
It becomes the 46th new gTLD registry to request a termination since 2015. Almost all have been dot-brands.
The company’s request is open for public comment until April 14. To date, there have been no public comments on any voluntary registry termination.
Honeywell is involved in the aerospace, building and consumer goods sectors. It has 130,000 employees and reported revenue of $40.5 billion for 2018.
It’s the first new gTLD termination request of 2019.

Comment Tagged: dot-brands, honeywell, ICANN, new gTLDs, termination

Whois vacuum AppDetex raises $10 million

Brand protection registrar AppDetex, which counts Facebook as its key customer, has raised $10 million in funding.
It’s the second round of venture capital for the six-year-old Boise, Idaho company. This one was led by First Analysis, with first-round investors EPIC Ventures and Origin Ventures each also taking an extra piece.
AppDetex says it has raised $17.5 million to date.
The company will be best known to registrars and other DI readers for its attempts last year to vacuum up vast amounts of Whois data, post-GDPR, on behalf of mainly Facebook.
The AppDetex WHOIS Requestor System (AWRS) is a semi-automated service that streamlines the process of requesting unredacted Whois records from registrars. I was given a demo last October.
The company came in for criticism for allegedly misrepresenting the results of its initial testing of the system, using the data to lobby ICANN and to market its product.
But AppDetex is apparently not just about the domains. It also offers brand monitoring services for social media platforms, app stores and web sites.
As a registrar, the company had a little over 1,500 gTLD domains under management at the last count, so the new investment is clearly not based upon its prowess as a volume registrar but rather on its value-added managed services.
AppDetex was founded by Faisal Shah (a founder of MarkMonitor) and Chris Bura (previously of AllDomains.com) in 2012.
The company has been closely affiliated with Facebook for some time.
Back in 2016, Facebook acquired RegistrarSEC, a registrar accreditation run by Shah and Bura that at the time was actually doing business under the name “AppDetex”, in order to protect Instagram.com from a Chinese court.
AppDetex has also hired staff from Facebook, and its general counsel is married to Facebook’s head of domain strategy.
According to data Tucows released a month ago, almost two thirds of the Whois requests it received since GDPR came into effect came from Facebook and AppDetex.

1 Comment Tagged: appdetex, epic ventures, facebook, first analysis, funding, origin ventures, venture capital

The DNS’s former overseer now has its own domain name

The National Telecommunications and Information Administration, which for many years was the instrument of the US government’s oversight of the DNS root zone, has got its first proper domain name.
It’s been operating at ntia.doc.gov forever, but today announced that it’s upgrading to the second-level ntia.gov.
The agency said the switch “will make NTIA’s site consistent with most other Department of Commerce websites”.
Staff there will also get new ntia.gov email addresses, starting from today. Their old addresses will continue to forward.
NTIA was part of the DNS root management triumvirate, along with ICANN/IANA and Verisign, until the IANA transition in 2016.
The agency still has a contractual relationship with Verisign concerning the operation of .com.

Comment Tagged: .gov, iana, ICANN, ntia, verisign

Tucows splurges $30 million on Ascio

Tucows has spent almost $30 million on rival channel-focused registrar Ascio Technologies.
The company announced this morning that the $29.44 million deal will add about 1.8 million domains to its portfolio of managed names, along with an extra 500 resellers.
Ascio was generating $4 million of annual EBITDA before the deal closed, Tucows said in a press release, adding:

The Ascio reseller base fits squarely with Tucows’ core customer profile — ISPs, web hosting companies and website builders serving quality businesses that reward outstanding customer service with long-term loyalty.

Ascio has been owned by CSC Digital Brand Services since 2016, when it was acquired as part of a bundle of registrars in the NetNames group.
As a channel play, it was not really a fit with CSC’s core brand-protection market. It is of course a fit with Tucows, which owns OpenSRS.
The deal, which closed yesterday, has reduced choice in the space, which may not sit well with some resellers.

1 Comment Tagged: acquisition, ascio, csc, opensrs, tucows

UDRP complaints hit new high at WIPO

The World Intellectual Property Organization handled 3,447 UDRP cases in 2018, a new high for the 20-year-old anti-cybersquatting policy.
The filings represent an increase of over 12% compared to the 3,074 UDRP cases filed with WIPO in 2017. There were 3,036 cases in 2016
But the number of unique domains complained about decreased over the same period, from 6,370 in 2017 to 5,655 domains in 2018, WIPO said today.
The numbers cover only cases handled by WIPO, which is one of several UDRP providers. They may represent increases or decreases in cybersquatting, or simply WIPO’s market share fluctuating.
The numbers seem to indicate that the new policy of redacting Whois information due to GDPR, which came into effect mid-year, has had little impact on trademark owners’ ability to file UDRP claims.
UPDATE: This post was updated a few hours after publication to remove references to the respective shares of the UDRP caseload of .com compared to new gTLDs. WIPO appears to have published some wonky math, as OnlineDomain noticed.

1 Comment Tagged: cybersquatting, gdpr, ICANN, new gTLDs, trademarks, udrp, wipo

.vu to relaunch under mystery new registry

Vanuatu is to attempt to broaden the appeal of its .vu domain globally by switching to a new shared registry system.
The changes were initiated last week in Kobe, when the ICANN board of directors gave the final stamp of approval on the redelegation of the ccTLD.
.vu is now delegated to country’s Telecommunications Radiocommunications and Broadcasting Regulator (TRBR), having been managed since 1995 by Telecom Vanuatu Limited (TVL). The government passed a law in 2016 calling for the redelegation.
Under its new management, the market for .vu domains will be opened up at the registrar level. To date, TVL has operated as a sole source for .vu domains. From now on, it will just be one registrar among (presumably) many.
A registry back-end has already been selected, after tenders were received from nine companies, but it’s still in contract talks and TRBR is not ready to name the successful party just yet.
The Vanuatu government wants to encourage local ISPs and web developers to consider signing up as registrars or resellers, but the SRS will also be open to established international players.
Brand protection registrars and TLD completionists will no doubt begin to carry .vu directly as soon as they’re able to plug in to the new system.
But off the top of my head, I’m struggling to think of a strong global sales pitch for the string, other than a phonetic similarity to “view”.
It doesn’t stand for much as an acronym, doesn’t seem to work well in English as a domain hack, and doesn’t seem to mean much in other widely spoken languages (other than French, where it means “seen”, as in “déjà-vu”).
We can only hope the new management doesn’t attempt to market it with some kind of pathetic backronym.
Domains in .vu currently cost $50 (USD) per year when bought from TVL. I have no current data on how many .vu domains are registered.
InternetNZ’s Keith Davidson assisted in the redelegation and is handling comms during the handover.
Vanuatu is a Pacific archipelago nation, previously known as the New Hebrides, that gained independence from the UK and France in 1980. It had roughly 272,000 inhabitants at the last count.

2 Comments Tagged: .vu, iana, ICANN, icann 64, kobe, redelegation, telecom vanuatu, TRBR, TVL, vanuatu

AlpNames could get PAID for abandoning its customers

So it turns out selling domain names for peanuts to spammers isn’t a viable business model. Who’d have thunk?
As you’ll have no doubt already read elsewhere, ICANN has shut down AlpNames, the deep-discounting registrar with an unenviable reputation for attracting abusive registrants.
But there’s a chance that the company might actually get paid for its customer base, under ICANN rules.
ICANN today terminated AlpNames’ contract, effective immediately, having discovered the “discontinuance of its operations”.
It’s a rare case of ICANN going straight to richly deserved termination, skipping over the breach notice phase.
The former registrar’s web site has been down for the best part of a week, resolving to a Cloudflare error message saying the AlpNames web server is missing its SSL certificate.
But it appears its customers may have been experiencing problems accessing their accounts even earlier.
Judging by ICANN’s termination notice, the organization has had just about as much luck contacting AlpNames management as DI, which is to say: none.
CEO Iain Roache appears to have simply stopped paying attention to the company, for reasons unknown, allowing it to simply fade away.
At least three members of senior staff have left the company over the last several months, with former COO Damon Barnard telling DI he was asked to leave as a cost-cutting measure as Roache attempted to relocate the company from Gibraltar to the UK.
I gather that Roache is also currently tied up in litigation related to the failure of his old registry management business, Famous Four Media, which was removed by gTLD portfolio owner Domain Venture Partners last year.
So what happens now to AlpNames customers?
Fortunately, most of them should suffer only minor inconvenience.
ICANN has initiated its De-Accredited Registrar Transition Procedure, which will see all of AlpNames’ domains forcibly transferred to another registrar.
This often uses the data that registrars are obliged to periodically escrow, but in this case AlpNames uses LogicBoxes as a registrar back-end, so presumably LogicBoxes still has fresh, live data.
AlpNames had 532,941 domain names across all gTLDs on its IANA tag at the last official count, at the end of November. It’s believed to be closer to 700,000 today.
In November, its top two gTLDs were .top and .gdn, which had 280,000 names between them. It had over 19,000 .com names under management
Almost 700,000 names is a big deal, making AlpNames a top 40 registrar, and would make a nice growth spurt for any number of struggling registrars.
The portfolio could be a bit of a poisoned chalice, however, containing as it likely does a great many low-quality and some possibly abusive registrations.
At least one registrar, Epik, has publicly stated its desire to take over these domains, but due to the volume of AlpNames DUM it could be a competitive bidding process between multiple registrars.
Under the ICANN rules (pdf), a “full application process” is generally favored for defunct registrars with over 1,000 domains, when the de-accredited registrar has not named a successor.
The scoring system used to pick a winner has many criteria, but it generally favors larger registrars. They have to show they have the scale to handle the extra technical and customer support load required by the transition, for example.
It also favors registrars with breadth of gTLD coverage. They have to be accredited in all the gTLDs the dead registrar was. AlpNames supported 352 gTLDs and had active domains in 270 of them, according to November’s registry reports.
Language support may be an issue too, in case for example a substantial chunk of AlpNames business came from, say, China.
All applying registrars that score above a certain threshold are considered tied, and the tie-breaker is how much they’re willing to pay for the portfolio.
Unlike gTLD auctions, ICANN does not receive the proceeds of this auction, however. According to the policy (with my emphasis):

This procedure is not intended to create a new form of revenue for ICANN. To the extent payment is received as part of a bulk transfer, ICANN will apply funds against any debt owed by the registrar to ICANN and forward the remaining funds, if any, to the de-accredited registrar.

That’s right, there’s a chance AlpNames might actually get a small windfall, despite essentially abandoning its customers.
Think about it like the government using eminent domain to buy a house it wishes to demolish to make way for a new road. Except the house’s cellar is full of kidnapped children. And it’s on fire.
Of course, this might not happen. ICANN might decide that there’s not enough time to run a full application process without risk to AlpNames’ customers and instead simply award the dead registrar’s portfolio to one of the registrars in its pre-approved pool of gaining registrars.
That choice would be partly based on ICANN judgement and partly on which registrar is next in the round-robin queue of pre-qualified registrars.
Here’s a handy diagram that shows the procedure.

UPDATE August 12 2020: Roache recently wrote to DI and stated the following:

Alpnames itself worked closely with ICANN for months to arrange for its exit from the Registrar business and with a number of Registrars to arrange for the transfer of the customers. Your article does not reflect the detail of what transpired and is inaccurate.

4 Comments Tagged: alpnames, auction, de-accreditation, epik, ICANN, termination

O.com might be a one-off for Verisign

Verisign today was finally given approval to auction off o.com, the first single-character .com domain to hit the market since the early 1990s.
The ICANN board of directors voted to approve a contractual amendment that will lift the ban on single-character .coms in this instance, but it may not necessarily mean more will be sold in future.
The resolution passed in Japan states that the approval is “limited to the unique circumstances of this particular domain name, and the approval of the amendment does not establish a precedent that applies in other circumstances.”
So if Verisign decides it wants to sell off the remaining 22 one-letter .com domains in future, it’s going to have to go through the same lengthy approval process again, with no guarantee that ICANN will give it the nod.
Still, if the o.com proposal is hunky-dory this time around, I fail to see why ICANN would reject an identical proposal to sell a different domain.
As I explained in a blog post a week ago, Verisign will only get $7.85 a year for the domain, regardless of how many millions it raises.
The rest of the money will be distributed to non-profit causes by an independent third party.
While the auction has already cost Verisign far more money than it will make, it’s a nice PR win for the next time its .com price-raising powers are questioned.
Overstock.com, which has been lobbying ICANN and Verisign for the release of o.com for years is a virtually guaranteed bidder.
Former ICANN bigwig Kurt Pritz said recently that Overstock offered to pay ICANN $1 million to $2 million for the domain (somewhat shadily, it has to be said) over a decade ago.
Other O trademark owners that may show up include sporting goods vendor Oakley and future President of the United States Oprah Winfrey.
I hope bidders have to sign a no-suing covenant, as this is the kind of thing that could easily wind up in court.

1 Comment Tagged: auction, ICANN, o.com, overstock, verisign single-character

Andruff escalates Disspain feud, asks ICANN to ban him from chair

Domain consultant and former registry boss Ron Andruff has asked ICANN’s board of directors to ban Chris Disspain from becoming chair at the end of the year.
Writing on CircleID today, Andruff’s anti-Disspain message is veiled, but only thinly.
While not naming Disspain directly, Andruff wrote: “I call on the Chair and ICANN Board to ensure that no candidate who may be standing under a cloud of any type be considered for the highest position and authority within ICANN.”
Current chair Cherine Chalaby is out in October, when his nine-year term on the board comes to its bylaws-mandated end.
Disspain, who is currently vice chair and has always struck me as an obvious choice for the top job, has another year left on his term.
The “cloud” Andruff believes Disspain is standing under relates to longstanding allegations of “financial irregularities” at Australian ccTLD registry auDA, during the period Disspain was CEO.
It’s known that an unpublished audit of auDA by PPB Advisory in 2016 makes claims about some sloppy financial management, but there have never been any published allegations of wrongdoing by Disspain himself.
Andruff has been fighting for years with the Australian Information Commissioner to get this report, and other documents he believes might cast Disspain in a bad light, released under Aussie freedom of information law.
He was initially rebuffed, in November 2017, but appealed. After much back-and-forth, he was told two weeks ago that the Department of Communications and the Arts’ refusal to hand over the documents was in part “incorrect”. The Department is due to respond to that finding tomorrow.
It’s not at all clear what information, if any, the Department is going to release.
Andruff also notes that there’s an “ongoing police investigation” into the same “irregularities”.
The only such investigation I’m aware of involved “several” former auDA directors being referred to Victoria Police by auDA’s new management last April. There were 48 former directors at the time, and the names of those referred were not released.
Andruff is known to have beef with Disspain, who he holds responsible for his being passed over for the job as chair of the Nominating Committee in 2015.
ICANN typically does not name its new chairs until much later in the year, so it’s quite possible this is a storm that will have blown over by the time the board comes to picking Chalaby’s replacement.

1 Comment Tagged: auda, ICANN