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.museum soon could be open to all (no haters please)

Kevin Murphy, August 31, 2017, Domain Registrars

The 15-year-old .museum gTLD could soon be open to a great many more potential registrants, following an ICANN contract renewal.
The registry, MuseDoma, has negotiated a new Registry Agreement that rewrites eligibility rules to the extent that soon basically anyone should be able to register a name.
Since the gTLD went live back in 2002, it has been tightly restricted to legitimate museums and museum associations, as well as verifiable museum workers such as curators.
But the new proposed contract expands eligibility to “individuals with an interest or a link with museum profession and/or activity” and “bona fide museum users”.
It’s not at all clear how one proves they are a “bona fide museum user”, but the language suggests to me that the registry is likely to take registrants at their word and enforce some kind of post-registration review of how the domains are being used.
Indeed, the new contract contains the following new restriction:

Registration implies compliance with a fair use that only allows a use harmless to the image of museums and the community. Non-compliance will result in suspension or termination of the domain name.

So if you are fundamentally opposed to the idea of museums and want to set up a .museum web site trashing the entire concept, you probably won’t be allowed to.
Even though .museum was part of the “test-bed” application round from 2000, the proposed new contract has acquired chunks of the standard new gTLD RA from 2012.
As such, MuseDoma has agreed to take on the Uniform Rapid Suspension rights protection mechanism. This may prove somewhat controversial among those opposed to URS being “forced” on legacy gTLD registries before it has been approved as full ICANN policy.
The way ICANN fees are calculated — .museum’s flat fees are much lower — has not changed.
.museum has had a fairly steady 450 to 600 domains under management for the entirety of its existence.
The contract is open for public comment until October 3.

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CentralNic promises $30 million .sk will only ever mean “Slovakia”

Kevin Murphy, August 30, 2017, Domain Registries

CentralNic has committed that it will not repurpose Slovakian ccTLD .sk to mean anything other than “Slovakia”, following its purchase of SK-NIC this week.
The acquisition of the Bratislava-based registry, which will cost between €21 million and €26 million ($25 million to $31 million) depending on performance, has been controversial in Slovakia, with many leading registrars campaigning against the sale.
One of the charges leveled against CentralNic was that its modus operandi has been to market ccTLDs as if they have other meanings. It markets Laos’ .la as a TLD for Los Angeles, and acts as the back-end for Palau’s .pw, which is marketed as an acronym for “Professional Web”.
“From a technical point of view, it’s definitely a good acquisition. CentralNic has a good system that is stable and working well, but we don’t agree with their sales and marketing policies,” Ondrej Jombik of Slovak registrar Platon told DI today.
Jombik is the person who organized a petition against the sale that attracted almost 10,000 signatures.
“We don’t agree with how they manage national TLD registries,” he said. “What they do in Palau is not acceptable. What they do in Laos is not acceptable. We’re kind of scared what they plan to do with our domain, how they plan to market it.”
But CentralNic CEO Ben Crawford said in an email interview that these concerns are misplaced. He said:

CentralNic has never had plans to repurpose .sk, and CentralNic commits not to market it with any other meaning than as the Slovak country code. Moreover, while some of the ccTLDs we work with welcome the export revenues from repurposing their TLDs, such practices are specifically restricted under recent contractual requirements put in place by the Slovak Government in response to this concern being raised by SK-NIC’s policy committee.

Jombik’s petition, which claimed to be supported by 13 of the top 15 .sk registrars covering 73% of .sk’s 360,000 domains, called for the ccTLD to be handed over to a “new independent non-profit organization” that more fairly represented the Slovak internet community.
But Crawford said that .sk already has strong community representation, which is guaranteed by the registry’s contract with the Slovak government.
“I am honestly unaware of any ccTLD where the Government, the internet community in general and the registrars all have such a defined and important role,” he said, adding:

There will be changes under our management: The Government contract has recently been beefed up placing further stability and disclosure responsibilities on SK-NIC, including escrowing the registry data to the Government cloud, a formalised Service Level Agreement, giving the Government the right to audit SK-NIC’s performance, etc., all of which we will abide by. We have other ideas too on contributing to the Slovak internet, and we are planning to hold discussions with not for profits, industry associations, Universities and other such entities in Slovakia, to seek their guidance on the best ways to do this.

Whether these promises and actions will be enough to assuage critics of the deal, who are also motivated by a sense of national pride and aggrieved that what is arguably a national resource is falling into foreign hands, remains to be seen.
Having a ccTLD manager acquired outright by a foreign entity without a redelegation by ICANN/IANA is an unusual occurrence. Only the $109 million acquisition of .CO Internet by US-based Neustar back in 2014 springs to mind.

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Former MarkMonitor execs join new brand protection registrar

Kevin Murphy, August 30, 2017, Domain Registrars

Two former MarkMonitor executives have teamed up with a Fairwinds co-founder to launch a new “next generation” brand protection registrar.
The new company is Brandsight. It was set up by CEO Phil Lodico, who left brand consultancy Fairwinds about a year ago, and was accredited by ICANN earlier this month.
The first two hires are Matt Serlin, who until a couple months ago was VP of client services at MarkMonitor, and Elisa Cooper, who joins after being VP of marketing at the intellectual property management company Lecorpio.
Cooper, who also worked for MarkMonitor in the same position until a couple of years ago, will be Brandsight’s head of marketing and policy. Serlin will head up operations and client services.
The two told me yesterday that Brandsight will attempt to differentiate itself from its alma maters through a combination of better technology, expertise and use of data.
Both have many years experience in the domain industry and ICANN and, one imagines, thick contacts books of potential clients.
The Brandsight site, which went live today, will feature improved workflow via a streamlined user interface, they said.
The company also hopes “better leverage big data to help companies make better decisions and streamline processes around domain management”, Cooper said.
“Legacy registrars haven’t been focused on building new technology, some for almost 10 years,” she said.
It looks like it’s going to be a boutique operation at first — I believe Lodico, Serlin and Cooper are the only three employees right now — but Cooper said the plan is to staff up over the remainder of the year in areas such as sales.
The idea is to be a company that is purely focused on corporate domain services as its core competency, as opposed to what they called the “legacy” larger registrars that have domains as just one service among many, Cooper and Serlin said.
Brandsight is based in New York state and funded by private investors.

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Five million Indian government workers to get IDN email

Kevin Murphy, August 30, 2017, Domain Registries

The Indian government has announced plans to issue fully Hindi-script email addresses to some five million civil servants.
The Ministry of Electronics and Information Technology announced the move, which will see each government employee given an @सरकार.भारत email address, in a statement this week.
सरकार.भारत transliterates as “sarkar.bharat”, or “government.india”.
The first stage of the roll-out will see the five million employees given @gov.in addresses, which apparently most of them do not already have.
Expanding the use of local scripts seems to be a secondary motivator to the government’s desire to bring control of government employee email back within its borders in a centralized fashion.
“The primary trigger behind the policy was Government data which resides on servers outside India and on servers beyond the control of the Government of India,” the MEITY press release states.
India currently has the largest number of internationalized domain names, at the top level, of any country.
NIXI, the local ccTLD manager, is in control of no fewer than 16 different ccTLDs in various scripts, with ample room for possible expansion in future.
The registry has been offering free IDN domains alongside .in registrations for about a year, according to local reports.
There are about two million .in domains registered today, according to the NIXI web site.

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ZACR to delete 12,000 .za domains next week

Kevin Murphy, August 24, 2017, Domain Registries

South African ccTLD registry ZACR is to delete more than 12,000 domains, many of them English dictionary words, ending in .org.za next week.
That’s more than a third of the current count of .org.za domains, which stands at about 33,000 today.
The list includes many English dictionary-word domains very possibly worth more than the standard registration fee, such as sex.org.za, accountant.org.za, comedy.org.za, vodka.org.za, casino.org.za and cash.org.za.
The domains will be deleted and then become available for first-come, first-served registration on September 1.
The current registrants have had fair warning. The company migrated to a new EPP-based registry back-end a few years ago and told its customers they had to migrate to an accredited registrar.
A year ago, it suspended 15,420 domains, cutting off their ability to resolve in the DNS, as way to bring the impending deletion to their owners attention, but since then only 2,394 suspended domains have become compliant with the new rules.
That means 12,677 .org.za domains face the chop Friday next week, unless their owners mount an eleventh-hour rescue operation.
ZACR has published a full list of the soon-to-be-deleted names here
The .org.za space is far less popular than commercial counterpart .co.za, which has over a million registered names.

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GoDaddy’s reason for dumping Uniregistry doesn’t make a lot of sense

Kevin Murphy, August 24, 2017, Domain Registrars

GoDaddy, as you may have read, has again decided to dump Uniregistry’s portfolio of TLDs, following wholesale price increases.
But its explanation for the move — trying to provide its customers with a “great product experience” — doesn’t seem to tally with the way it has gone about implementing the change.
The company confirmed this week that it will no longer offer new registrations in Uniregistry’s stable of new gTLDs, but will continue to support existing customers.
The registrar’s EVP of domains, Mike McLaughlin, reportedly explained the move like this:

GoDaddy strives to provide its customers with great product experiences wherever possible. After careful consideration, we decided to stop offering new Uniregistry domain names for sale because their pricing changes caused frustration and uncertainty with our customers.

But the way GoDaddy has gone about this looks like it is set to provide anything other than a great product experience.
For starters, existing registrants of Uniregistry names will find their registrations migrated over to the wholesale registrar Hexonet, for which GoDaddy will act as reseller.
They’ll still be able to manage their names via their GoDaddy control panels, but technically GoDaddy will no longer be the registrar.
This could well add friction to the customer support process, as well as meaning Hexonet will now show up in Whois as the sponsoring registrar.
Accompanying this move is the unexplained removal of Whois privacy services for all affected domains. Registrants will get a refund for their privacy service and will have the opportunity to switch registrars to one that will support privacy.
For those that remain, suddenly their personally identifiable information will become publicly available. This could lead to an increase in complaints and support calls as registrants realize what has happened.
In terms of price, existing registrants will presumably still be affected by Uniregistry’s increases to the same extent as they were previously. Again, their customer experience has not changed.
Overall, the explanation doesn’t make a heck of a lot of sense to me. I put the above points to GoDaddy and VP of domains Rich Merdinger responded, via a company spokesperson:

After we made the decision to stop supporting Uniregistry domain names, we worked to provide the best possible experience we could to our customers. We wanted them to have a transparent experience. They will log in to the same GoDaddy account and service the domain names the same way they always have. Because of the transfer of the name to a different registrar, privacy had to be removed. While this impacts a small subset of these customers, we have done everything to make this transition as smooth as possible.

It’s true that GoDaddy isn’t a big seller of Uniregistry names. It’s one of Uniregistry’s smaller channel partners and the number of Uniregistry names it’s sold — measured in the thousands — is a drop in the ocean of the over 55 million gTLD names it currently has under management.
The two companies are also competitors, it probably should be noted.
But while Uniregistry’s registrar seems to be have been well-received by customers, and its domain volume has grown rapidly in the last three years, it still only had about 1.5 million domains under management at the last count; hardly an existential threat to the Scottsdale behemoth.
It should also be noted that GoDaddy is not the only registrar to distance itself from Uniregistry.
NameCheap also recently discontinued support for the TLDs that are experiencing the biggest price increases. Tucows announced a similar move in May.
GoDaddy had already said it would drop Uniregistry once before, but changed its mind, before changing it back again.

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GoDaddy CEO to retire at 58

Kevin Murphy, August 22, 2017, Domain Registrars

GoDaddy CEO Blake Irving tonight announced his retirement from the company.
Irving, 58, said he will leave the corner office at the end of 2017, and will stick around on its board of directors until June next year.
He will be replaced by current chief operating officer Scott Wagner, who joined the registrar in 2013 from KKR, one of the three investment companies that owned GoDaddy in its interregnum between founder Bob Parsons and its 2013 initial public offering.
“After more than three decades in technology, I’ve decided it’s time to retire and begin the next phase of my life,” Irving said in a press release.
He added that revenue and profits had doubled under his watch, which commenced in 2013.
Wagner served as interim CEO of GoDaddy in 2012, after Parsons protege Warren Adelman’s short stint in the role.
He was also named president of the company last year.
GoDaddy’s share price has dipped slightly in after-hours trading in the hour or so since the announcement was made.

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Google shifts 400,000 .site domains

Kevin Murphy, August 22, 2017, Domain Registries

Google has given away what is believed to be roughly 400,000 subdomains in Radix’s .site gTLD as part of a small business web site service.
Since its launch a couple of months ago, the Google My Business web site builder offering has been offering small businesses a free one-page site with a free third-level domain under business.site.
Google My Business also offers users the ability to upgrade to a paid-for second-level domain via its Google Domains in-house registrar.
Google the search engine indexes 403,000 business.site pages currently. Because each subdomain is limited to a single page, it is possible that the number of subdomains is not too far behind that number, Radix believes.
This means that business.site is likely almost as large as the .site gTLD itself, which currently has about 450,000 names in its zone file.
Given the rapid growth rate, it seems likely the subdomain will overtake the TLD in a matter of weeks.
According to Radix, business.site was purchased off of its registry reserved premium list. The sale price has not been disclosed.
It’s good publicity for the TLD, and merely the latest endorsement by Google of the new gTLD concept.
As well as being the registry for many new gTLDs, Google parent Alphabet uses a .xyz domain and its registrar uses a .google domain.

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Another auDA director quits after conflict claims

Kevin Murphy, August 16, 2017, Domain Registries

Australian ccTLD manager auDA has lost its second director in two week with the resignation of Michaella Richards, announced today.
Richards’ position had been subject to criticism by disgruntled auDA members.
It had been speculated that her appointment to the board last December was less due to her experience in the domain industry, reportedly lacking, than due to her friendship with CEO Cameron Boardman.
The two had worked together in the Victorian state government, as DomainPulse uncovered.
Richards had been appointed a “demand class” director, meaning it was her role to represent domain buyers, rather than registrars, on the board. But critics doubted her credentials in this regard.
No reason was given for her resignation today. auDA simply said:

The auDA Board is seeking nominations, including from its demand class membership, for the Demand Class Director casual vacancy resulting from the resignation of Dr Michaella Richards.

Richards follows chairman Stuart Benjamin, who resigned at the end of July just a few days members were due to vote on an motion to oust him.
auDA has in recent weeks reversed its positions on a number of controversial policies after member outcries.

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Endurance losing founder-CEO next week

Kevin Murphy, August 16, 2017, Domain Registrars

Endurance International, the parent company of registrar brands including Public Domain Registry, BuyDomains, Domain.com and BigRock, will see its founding CEO resign next week.
The company said this week that Hari Ravichandran will be replaced by Jeff Fox, most recently chair of customer relationship management software vendor Convergys, on August 22.
Endurance, which makes about 12% of its revenue from domain registrations, had disclosed Ravichandran’s plan to move on back in April, when it was characterized as an effort to move the company to the next stage of growth.
But it comes in the context, as the company has acknowledged, of an ongoing Securities and Exchange Commission investigation into its 2015 acquisition of Constant Contact.
The SEC probe has been going on since at least December 2015.
Endurance is also facing flattening top-line growth — revenue of $292.3 million, up 1% on last year, in the second quarter — and deepening losses.
Fox was CEO of Convergys from 2010 to 2012. He is also principal of The Circumference Group, his own investment/advisory firm.

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